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Avaya Aura ContactCenter Implementation Exam

Last Update Nov 24, 2024
Total Questions : 124

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Avaya Aura ContactCenter Implementation Exam Questions and Answers

Questions 1

To ensure resiliency, you have been asked to add an additional license manager to the network.

Which licensing type supports an additional license manager?

Options:

A.

Nodal Enterprise, when a standby license manager is configured.

B.

Remote Enterprise, when a standby license manager is configured.

C.

Network Enterprise, where you can configure a primary and a secondary License Manager.

D.

Corporate Enterprise, where you can configure a primary and a secondary License Manager.

Questions 2

Which method does Avaya recommend for installing Avaya Aura® Contact Center (AACC) on a supported server?

Options:

A.

Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.

B.

Run the installation from a remote hard disk copy of the installation DVD.

C.

Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.

D.

Insert the Contact Center DVD into the DVD drive of your server.

Questions 3

When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

Options:

A.

Create a shared directory on a networked logical drive to store the database backup.

B.

Shutdown the Avaya Aura® Contact Center (AACC) server.

C.

Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup

D.

Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup

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