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6210 Avaya Aura ContactCenter Implementation Exam Questions and Answers

Questions 4

Which method does Avaya recommend for installing Avaya Aura® Contact Center (AACC) on a supported server?

Options:

A.

Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.

B.

Run the installation from a remote hard disk copy of the installation DVD.

C.

Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.

D.

Insert the Contact Center DVD into the DVD drive of your server.

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Questions 5

You can install the Contact Center Server Utility on a standalone computer, or it can co-reside with the Contact Center Manager Server (CCMS).

Which operation on the server can the Server Utility perform?

Options:

A.

Modify real-Time Display interface parameters

B.

View Alarms and Events

C.

Perform database restores

D.

Administer licensing

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Questions 6

You have created a new application (script) in Orchestration Designer (OD).

Which configuration steps in OD will allow you to place a test call to the new application?

Options:

A.

Select Application Routes > CDNs > Configured Routes > Select Application > Save

B.

Select Application > Routes > Add Application > Save

C.

Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save

D.

Select CDNs > Add Application > Save

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Questions 7

Avaya Aura® Contact Center (AACC) uses the media processing capabilities of the Avaya Aura® Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.

Which three statements regarding AACC and the AAMS are true? (Choose three.)

Options:

A.

AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B.

AACC does not require a license for each AAMS instance in the solution.

C.

AACC integrates with AAMS using Media Server Markup Language (MSML) based communication.

D.

AAMS provides a MSML-based service type named ACC_APP_ID.

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Questions 8

To ensure resiliency, you have been asked to add an additional license manager to the network.

Which licensing type supports an additional license manager?

Options:

A.

Nodal Enterprise, when a standby license manager is configured.

B.

Remote Enterprise, when a standby license manager is configured.

C.

Network Enterprise, where you can configure a primary and a secondary License Manager.

D.

Corporate Enterprise, where you can configure a primary and a secondary License Manager.

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Questions 9

When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

Options:

A.

Create a shared directory on a networked logical drive to store the database backup.

B.

Shutdown the Avaya Aura® Contact Center (AACC) server.

C.

Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup

D.

Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup

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Exam Code: 6210
Exam Name: Avaya Aura ContactCenter Implementation Exam
Last Update: Nov 24, 2024
Questions: 124
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