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SAP C_C4H410_21 Exam Syllabus

SAP Certified Application Associate - SAP Sales Cloud 2111

Last Update Nov 22, 2024
Total Questions : 120

What is Included in the SAP C_C4H410_21 Exam?

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SAP C_C4H410_21 Exam Overview :

Exam Name SAP Certified Application Associate - SAP Sales Cloud 2111
Exam Code C_C4H410_21
Actual Exam Duration 180 minutes
Expected no. of Questions in Actual Exam 80
Official Information https://training.sap.com/certification/c_c4h410_21-sap-certified-application-associate--sap-sales-cloud-2111-g/
See Expected Questions SAP C_C4H410_21 Expected Questions in Actual Exam
Take Self-Assessment Use SAP C_C4H410_21 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

SAP C_C4H410_21 Exam Topics :

Section Weight Objectives
User Management and Notification Process > 12% Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions. Set up a notification process and configure conditions and actions for workflows.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
Sales Contracts Quotation and Sales Order Management > 12% Set up contract as follow-on from preceeding document, create a document flow, gather pricing determination.Set up quotation functions, such as, quotation creation, product recommendations, availability to promise, pricing request and follow-up transactions; set up sales order functions, such as order creation, product recommendations, order status updates and follow-up transactions.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Master Data (Account, Contact, Product, and Pricing) > 12% Define and configure pricing components for internal and external pricing determination, and trigger pricing in sales documents.Define different account groups and contact relationships.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
Data Migration and Integration > 12% Use data migration templates, data workbench, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Implementation Basics and Fine Tuning 8% - 12% Identify tasks to configure and administer SAP Sales Cloud. Identify fine-tuning timeline and dependencies in the context of the overall implementation and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Reporting 8% - 12% Leverage MS Excel with SAP Sales Cloud reports, and identify different components of custom reports and interactive dashboards.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Lead and Opportunity Management 8% - 12% Set up lead distribution and aging notifications; also set up opportunity functions, such as opportunity creation, buying center and revenue scheduling.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Personalization and Extensibility   Identify how to use personalization and extensibility, including mashups and custom business objects.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)
Sales Planning and Forecasting   Set up sales target plans using various dimensions and create, update and submit forecasts.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Visit Planning and Execution   Set up activity planning and visit execution with surveys and tasks.
  • C4H410 (SAP CLOUD FOR CUSTOMER 2111)
Territory Management   Set up territory hierarchy and configure rules for territory determination.
  • C4H440 (SAP CLOUD FOR CUSTOMER 2111)

Updates in the SAP C_C4H410_21 Exam Syllabus:

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