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Avaya 7392X Exam Syllabus

Avaya Aura Call Center Elite Implementation Exam

Last Update Nov 24, 2024
Total Questions : 63

What is Included in the Avaya 7392X Exam?

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7392X Exam Details

Avaya 7392X Exam Detail

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Free 7392X Exam Questions

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Avaya 7392X Exam Overview :

Exam Name Avaya Aura Call Center Elite Implementation Exam
Exam Code 7392X
Official Information https://www.avaya-learning.com/lms/#/training/catalog/offering/22174
See Expected Questions Avaya 7392X Expected Questions in Actual Exam
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Avaya 7392X Exam Topics :

Section Weight Objectives
Objective 1:  
  • Describe the Avaya Aura® components.
Objective 2:  
  • Describe the Avaya Aura® Call Center Elite features.
Objective 3:  
  • Configure the Expert Agent Selection feature.
Objective 4:  
  • Create agent login ID’s and stations.
Objective 5:  
  • Describe and create virtual directory numbers.
Objective 6:  
  • Design, create and test call vectors for Avaya Aura Call Center Elite.
Objective 7:  
  • Describe vector variables and how they are used to create advanced vector test steps.
Objective 8:  
  • Describe and create dialing features including the dialing plan in Avaya Aura® Call Center Elite.
Objective 9:  
  • Describe methods for assigning user calling permissions and restrictions.
Objective 10:  
  • Describe the properties and creating of hunt groups, splits, and skills for agents.

Updates in the Avaya 7392X Exam Syllabus:

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