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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Last Update Nov 7, 2024
Total Questions : 159 With Methodical Explanation

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Questions and Answers

Questions 1

A company plans to replace its existing marketing software with Microsoft products.

You need to recommend an app to accomplish each task.

Which app should you recommend? To answer, drag the appropriate applications to the correct tasks. Each application may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

MB-910 Question 1

Options:

Questions 2

A company uses Dynamics 365 Customer Voice.

You need to distribute surveys to different groups of anonymous users by using built-in tools.

Which distribution methods should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MB-910 Question 2

Options:

Questions 3

A company implements Dynamics 365 Customer Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

MB-910 Question 3

Options: