CTFL_Syll_4.0 ISTQB Certified Tester Foundation Level (CTFL) v4.0 Questions and Answers

The problem described involves a software implementation error in a decision statement for calculating a bonus based on the Total Amount of Sales (TAS). The requirement states that if TAS is 300,000€ or more, a bonus should be paid. However, the software incorrectly implements this with "IF (TAS = 300000)" instead of "IF (TAS >= 300000)".

Applying Boundary Value Analysis (BVA) to this situation involves selecting test cases at the boundaries of the input domain, including just below, at, and just above the boundary conditions.

Test Case TC1 = 299999:

This value is just below the boundary (300,000).

Expected Result: No bonus should be paid.

Actual Result: No bonus paid.

TC1 does not highlight the fault because the implemented condition "IF (TAS = 300000)" and the correct condition "IF (TAS >= 300000)" both yield the same result (no bonus).

Test Case TC2 = 300000:

This value is exactly at the boundary.

Expected Result: Bonus should be paid.

Actual Result: Bonus paid.

TC2 does not highlight the fault because the implemented condition "IF (TAS = 300000)" and the correct condition "IF (TAS >= 300000)" both yield the same result (bonus paid).

Test Case TC3 = 300001:

This value is just above the boundary.

Expected Result: Bonus should be paid.

Actual Result: No bonus paid due to the incorrect implementation.

TC3 highlights the fault because the implemented condition "IF (TAS = 300000)" fails to pay the bonus, whereas the correct condition "IF (TAS >= 300000)" would pay the bonus.

BVA focuses on the edges of input ranges where errors are more likely.

The critical values are just below, at, and just above the boundary.

Boundary Value Analysis (BVA):Verification:According to the ISTQB CTFL syllabus, BVA is an essential technique for identifying potential errors at the boundaries of input ranges. This is because developers are more likely to make mistakes at these extremes​​.

Therefore, TC3 (300001) is the test case that would highlight the fault in the software's implementation of the decision condition.

In the given state transition diagram, we need to identify the minimum number of test cases required to cover every unique sequence of exactly 4 states/3 transitions starting and ending in the "Inactive" state.

The states are:

Inactive

Active

Alert Mode

Alarm bell rings

Inactive -> Active -> Inactive -> Active -> Inactive

Sequence: Press Button, Enter PIN, Press Button, Enter PIN

Inactive -> Active -> Alert Mode -> Inactive

Sequence: Press Button, Sensor Activated, Enter PIN

Inactive -> Active -> Alert Mode -> Alarm bell rings -> Inactive

Sequence: Press Button, Sensor Activated, Timeout expired, Press Button

Test Case Analysis:These sequences cover every unique combination of exactly 4 states and 3 transitions starting and ending in the "Inactive" state.

References:

ISTQB CTFL Syllabus Section 4.2 on state transition testing​​.

The question is about selecting the correct test values for x based on equivalence partitioning. Equivalence partitioning is a software test design technique that divides the input data of a software unit into partitions of equivalent data from which test cases can be derived. In this case, the given equivalence classes are:

(x \leq -100)

(-100 < x < 100)

(100 \leq x < 1000)

(x \geq 1000)

Option D provides a value from each of these partitions:

For (x \leq -100), it gives -1000.

For (-100 < x < 100), it gives -100 and 100.

For (100 \leq x < 1000), it gives 500.

For (x \geq 1000), it gives 1500.

So, option D covers all four given equivalence classes with appropriate values.

References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents available at ISTQB and ASTQB.

1: ISTQB Foundation Level Syllabus 2018, Version 4.0, p. 38

2: ISTQB Foundation Level Syllabus 2018, Version 4.0, p. 39

: ISTQB Foundation Level Syllabus 2018, Version 4.0, p. 40

In a typical formal review process, the role usually responsible for documenting the findings, such as action items, decisions, and recommendations, made by the review team is the recorder. The recorder ensures that all discussions and conclusions are accurately captured and documented for future reference and follow-up.

Checklist-based testing, as defined in the ISTQB CTFL syllabus, is indeed a review technique used within formal review processes. During these reviews, reviewers individually inspect work products to identify defects based on predefined checklists. These checklists serve as guidelines to ensure thorough examination and to cover important aspects consistently.

The other options do not accurately describe the checklist-based testing technique. Option A describes a technique for managing review meetings rather than the checklist-based testing itself. Option C incorrectly emphasizes the level of detail in checklists as a factor in reproducibility of test cases, which is not the primary focus of checklist-based testing. Option D, while true about the necessity of periodic review, is not the core aspect of the checklist-based testing technique itself.

During the review planning phase of a formal review process, decisions are made regarding which standards and procedures will be followed. This planning ensures that the review process is structured, consistent, and aligned with organizational or project-specific guidelines, thereby enhancing the effectiveness and reliability of the review outcomes.

When a document management system is decommissioned, maintenance testing must include data migration testing to ensure that all documents are correctly transferred to a state archive, meeting legal requirements for long-term storage. This process verifies that data integrity is maintained during migration.

References:

ISTQB® CTFL Syllabus 4.0, Chapter 2.3, page 29: Maintenance Testing and Data Migration​

Exploratory testing is an experience-based testing technique where test design and test execution occur simultaneously. It is characterized by the tester actively exploring the application, using their intuition and experience to uncover defects. Exploratory testing sessions are often guided by test charters, which are brief documents outlining the test objectives, scope, and areas to be explored during the session.

These test charters provide a flexible framework that directs the tester's exploration without being overly prescriptive, allowing testers to adapt and investigate new areas as they uncover issues. This approach is particularly useful in dynamic and complex systems where predefined test cases might not cover all scenarios.

References:

The official ISTQB® CTFL syllabus explains the structure and benefits of exploratory testing, highlighting how test charters guide the testing process while allowing for flexibility and adaptability in identifying defects​​.

This answer is correct because static testing and dynamic testing are both types of testing that can be used to highlight issues associated with non-functional characteristics, such as usability, performance, security, reliability, etc. Static testing is a type of testing that involves the analysis of software work products, such as requirements, design, code, or test cases, without executing them. Dynamic testing is a type of testing that involves the execution of software work products, such as code or test cases, using inputs and verifying outputs. Both static testing and dynamic testing can be applied to different test levels and test types, and can use different test techniques and tools, to evaluate the non-functional characteristics of the software product. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.1.1, Section 2.2.1.2

Static testing involves reviewing the code, requirements, and design documents without executing the code. It is effective in finding certain types of bugs that do not require the code to be run. One common example of such a bug is variables that are declared but not initialized. These issues can be detected through code inspections or static analysis tools, which can identify uninitialized variables, missing declarations, and other coding standard violations without the need to execute the code​​.

 The V-model is a software development life cycle model that defines four test levels that correspond to four development phases: component (unit) testing with component design, integration testing with architectural design, system testing with system requirements, and acceptance testing with user requirements. The V-model emphasizes the importance of verifying and validating each phase of development with a corresponding level of testing, and ensuring that the test objectives, test basis, and test artifacts are aligned and consistent across the test levels. Therefore, an organization that wants to follow the V-model cannot do away with integration testing, as it would break the symmetry and completeness of the V-model, and compromise the quality and reliability of the software or system under test. Integration testing is a test level that aims to test the interactions and interfaces between components or subsystems, and to detect any defects or inconsistencies that may arise from the integration of different parts of the software or system. Integration testing is essential for ensuring the functionality, performance, and compatibility of the software or system as a whole, and for identifying and resolving any integration issues early in the development process. Skipping integration testing would increase the risk of finding serious defects later in the test process, or worse, in the production environment, which would be more costly and difficult to fix, and could damage the reputation and credibility of the organization. Therefore, the correct answer is D.

The other options are incorrect because:

A. It is not allowed as organizations can decide on the test levels to do depending on the context of the system under test. While it is true that the choice and scope of test levels may vary depending on the context of the system under test, such as the size, complexity, criticality, and risk level of the system, the organization cannot simply ignore or skip a test level that is defined and required by the chosen software development life cycle model. The organization must follow the principles and guidelines of the software development life cycle model, and ensure that the test levels are consistent and coherent with the development phases. If the organization wants to have more flexibility and adaptability in choosing the test levels, it should consider using a different software development life cycle model, such as an agile or iterative model, that allows for more dynamic and incremental testing approaches.

B. It is not allowed because integration testing is not an important test level and can be dispensed with. This statement is false and misleading, as integration testing is a very important test level that cannot be dispensed with. Integration testing is vital for testing the interactions and interfaces between components or subsystems, and for ensuring the functionality, performance, and compatibility of the software or system as a whole. Integration testing can reveal defects or inconsistencies that may not be detected by component (unit) testing alone, such as interface errors, data flow errors, integration logic errors, or performance degradation. Integration testing can also help to verify and validate the architectural design and the integration strategy of the software or system, and to ensure that the software or system meets the specified and expected quality attributes, such as reliability, usability, security, and maintainability. Integration testing can also provide feedback and confidence to the developers and stakeholders about the progress and quality of the software or system development. Therefore, integration testing is a crucial and indispensable test level that should not be skipped or omitted.

C. It is not allowed because integration testing is a very important test level and ignoring it means definite poor product quality. This statement is partially true, as integration testing is a very important test level that should not be ignored, and skipping it could result in poor product quality. However, this statement is too strong and absolute, as it implies that integration testing is the only factor that determines the product quality, and that ignoring it would guarantee a poor product quality. This is not necessarily the case, as there may be other factors that affect the product quality, such as the quality of the requirements, design, code, and other test levels, the effectiveness and efficiency of the test techniques and tools, the competence and experience of the developers and testers, the availability and adequacy of the resources and environment, the management and communication of the project, and the expectations and satisfaction of the customers and users. Therefore, while integration testing is a very important test level that should not be skipped, it is not the only test level that matters, and skipping it does not necessarily mean definite poor product quality, but rather a higher risk and likelihood of poor product quality.

References = ISTQB Certified Tester Foundation Level Syllabus, Version 4.0, 2018, Section 2.3, pages 16-18; ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 38-39; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 104, page 36.

The testing of software does not demonstrate the absence of defects, but rather the presence of defects or the conformance of the software to the specified requirements1. Testing can never prove that the software is defect-free, as it is impossible to test all possible scenarios, inputs, outputs, and behaviors of the software2. Testing can only provide a level of confidence in the quality of the software, based on the coverage, effectiveness, and efficiency of the testing activities3.

The other options are correct because:

A. Properly designed tests that pass reduce the level of risk in a system, as they verify that the system meets the expected quality attributes and satisfies the needs and expectations of the users and clients4. Risk is the potential for loss or harm due to the occurrence of an undesirable event5. Testing can help to identify, analyze, prioritize, and mitigate the risks associated with the software product and project6.

C. Software testing identifies defects, which can be used to improve development activities, as they provide feedback on the quality of the software and the effectiveness of the development processes7. Defects are flaws or errors in the software that cause it to deviate from the expected or required results or behavior. Testing can help to detect, report, track, and resolve the defects, and prevent them from recurring in the future.

D. Performing a review of the requirement specifications before implementing the system can enhance quality, as it can ensure that the requirements are clear, complete, consistent, testable, and aligned with the needs and expectations of the users and clients. Requirements are the specifications of what the software should do and how it should do it. Testing can help to validate that the requirements are met by the software, and verify that the software is implemented according to the requirements.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 10

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 11

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 12

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 13

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

7 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 14

[8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 15

[9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16

[10] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 17

[11] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 18

[12] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 19

This answer is correct because Behavior-Driven Development (BDD) is a test-first approach, where tests that express a shared understanding from stakeholders of how the application is expected to work, are first written in business-readable language (following the Given/When/Then format), and then made executable to drive development. BDD is a collaborative approach that involves testers, developers, business analysts, product owners, and other stakeholders in defining the expected behavior of the application using scenarios that describe the preconditions, actions, and outcomes of the application. BDD scenarios are written using a domain-specific language (DSL) that can be translated into executable test cases using tools such as Cucumber or SpecFlow. BDD aims to improve communication, collaboration, and feedback among the team members, and to deliver software that meets the customer’s needs and expectations. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.4

One of the typical potential risks associated with using test automation tools is the underestimation of the effort required to maintain test scripts. While test automation can reduce test execution times and provide more consistent and repeatable tests compared to manual testing, maintaining test scripts can be labor-intensive and often requires significant effort. Changes in the application under test can lead to frequent updates in the test scripts to keep them functional and relevant.

References:

ISTQB CTFL Syllabus V4.0, Section 6.2 on the benefits and risks of test automation tools

The syllabus outlines that while automation can improve efficiency, it also introduces maintenance challenges​​.

To determine the number of partitions using one-dimensional equivalence partitioning, we need to consider each aspect of the ID requirement individually.

Length of the ID:

Valid partitions: 5 to 10 characters (1 partition)

Invalid partitions: Less than 5 characters, more than 10 characters (2 partitions)

Type of characters:

Valid partitions: Alphanumeric characters (1 partition)

Invalid partitions: Non-alphanumeric characters (1 partition)

Type of first character:

Valid partitions: First character is a letter (1 partition)

Invalid partitions: First character is not a letter (1 partition)

Adding these together, we have a total of 1 (valid length) + 2 (invalid lengths) + 1 (valid type) + 1 (invalid type) + 1 (valid first character) + 1 (invalid first character) = 7 partitions.

Test exit criteria are the conditions that must be fulfilled before concluding a particular testing phase. These criteria act as a checkpoint to assess whether we have achieved the testing objectives and are done with testing1. Test exit criteria are typically defined in the test plan document, which is one of the outputs of the test planning phase. The test plan document describes the scope, approach, resources, and schedule of the testing activities. It also identifies the test items, the features to be tested, the testing tasks, the risks, and the test deliverables2. According to the ISTQB® Certified Tester Foundation Level Syllabus v4.0, the test plan document should include the following information related to the test exit criteria3:

The criteria for evaluating test completion, such as the percentage of test cases executed, the percentage of test coverage achieved, the number and severity of defects found and fixed, the quality and reliability of the software product, and the stakeholder satisfaction.

The criteria for evaluating test process improvement, such as the adherence to the test strategy, the efficiency and effectiveness of the testing activities, the lessons learned and best practices identified, and the recommendations for future improvements.

Therefore, the test plan document is the most appropriate test document to find the test exit criteria described. The other options, such as test design specification, project plan, and requirements specification, are not directly related to the test exit criteria. The test design specification describes the test cases and test procedures for a specific test level or test type3. The project plan describes the overall objectives, scope, assumptions, risks, and deliverables of the software project4. The requirements specification describes the functional and non-functional requirements of the software product5. None of these documents specify the conditions for ending the testing process or evaluating the testing outcomes. References = ISTQB® Certified Tester Foundation Level Syllabus v4.0, Entry and Exit Criteria in Software Testing | Baeldung on Computer Science, Entry And Exit Criteria In Software Testing - Rishabh Software, Entry and Exit Criteria in Software Testing Life Cycle - STLC [2022 Updated] - Testsigma Blog, ISTQB® releases Certified Tester Foundation Level v4.0 (CTFL).

As a functional tester, you should open a defect report providing detailed information on which devices and by running which tests you observed the issue. A defect report is a document that records the occurrence, nature, and status of a defect detected during testing, and provides information for further investigation and resolution. A defect report should include relevant information such as the defect summary, the defect description, the defect severity, the defect priority, the defect status, the defect origin, the defect category, the defect reproduction steps, the defect screenshots, the defect attachments, etc. Opening a defect report is a good practice for any tester who finds a defect in the software system, regardless of the type or level of testing performed. The other options are not recommended, because:

The issue is related to performance efficiency, not functionality, but that does not mean that as a functional tester, you should not open any defect report as all the functional tests passed. Performance efficiency is a quality characteristic that measures how well the software system performs its functions under stated conditions, such as the response time, the resource utilization, the throughput, etc. Performance efficiency is an important aspect of the user experience, especially for web applications that run on different devices and networks. Even if the functional tests passed, meaning that the software system met the functional requirements, the performance issue observed on some devices could still affect the user satisfaction, the usability, the reliability, and the security of the software system. Therefore, as a functional tester, you have the responsibility to report the performance issue as a defect, and provide as much information as possible to help the developers or the performance testers to investigate and resolve it.

The "absence-of-defects fallacy" in software development refers to the mistaken belief that if a software system has been thoroughly tested and all requirements have been met without any defects, it guarantees the success of the system. However, this is not necessarily true. Even if no defects are found, the system might still fail to meet the user's needs or business objectives. This fallacy highlights the importance of validation in addition to verification to ensure that the system fulfills the intended use and requirements​​.

In branch testing, a conditional branch represents a decision point in the software program where the flow of execution can take different paths based on specific conditions. For example, this could be an "if-else" statement, a "switch-case" statement, or loops where different execution paths are taken depending on the evaluated condition. This type of testing ensures that all possible paths and conditions are executed at least once, which helps in identifying any potential defects in different branches of the code​​.

Option D correctly explains what is represented by the lines A, B and the axes X, Y in a testing metrics chart. According to option D:

X-axis represents Time

Y-axis represents Count

Line A represents Number of open bugs

Line B represents Total number of executed tests

This information is essential in understanding and analyzing the testing metrics of a completed project.

References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Section 2.5.1, Page 35.

A product risk is a risk that affects the quality or timeliness of the software product being developed or tested1. Product risks are related to the requirements, design, implementation, verification, and maintenance of the software product2.

The risk of the sub-contractor failing to meet his commitment is a product risk, as it could cause a delay in the completion of the testing required for the current cycle, which in turn could affect the release date of the product. The release date is an important aspect of the product quality, as it reflects the customer satisfaction and the market competitiveness of the product3.

The other options are not correct because:

A. It is not true that any risk associated with development timeline is a product risk. Some risks could be project risks, which are risks that affect the management or control of the software project, such as budget, resources, schedule, or communication1. For example, a risk of losing a key project stakeholder is a project risk, not a product risk.

B. It is not true that the risk is no longer a risk for the Test Manager since an independent party is managing it. The Test Manager is still responsible for ensuring that the testing activities are completed according to the test plan and the quality objectives4. The Test Manager should monitor and control the sub-contractor’s performance and communicate with him regularly to identify and mitigate any potential issues or deviations5.

C. It is not clear what is meant by “object” in this option, but it could be interpreted as the software system under test or the test object6. In any case, the risk is not an object risk, as it does not affect the successful completion of the object, but rather the successful completion of the testing of the object. An object risk could be a risk that affects the functionality, reliability, usability, efficiency, maintainability, or portability of the software system under test2. For example, a risk of the software system having a high complexity or a low testability is an object risk, not a product risk.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 99

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 100

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 101

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 102

Exploratory testing is an experience-based testing technique where test design and test execution occur simultaneously. It is characterized by the tester actively exploring the application, using their intuition and experience to uncover defects. Exploratory testing sessions are often guided by test charters, which are brief documents outlining the test objectives, scope, and areas to be explored during the session.

These test charters provide a flexible framework that directs the tester's exploration without being overly prescriptive, allowing testers to adapt and investigate new areas as they uncover issues. This approach is particularly useful in dynamic and complex systems where predefined test cases might not cover all scenarios.

References:

The official ISTQB® CTFL syllabus explains the structure and benefits of exploratory testing, highlighting how test charters guide the testing process while allowing for flexibility and adaptability in identifying defects​​.

This answer is correct because shift-left in testing is an approach that aims to perform testing activities as early as possible in the software development lifecycle, in order to find and fix defects faster and cheaper, and to improve the quality of the software product. Continuous integration is a practice that supports shift-left in testing, as it involves integrating and testing the software components frequently, usually several times a day, using automated tools and processes. Continuous integration can reduce the time between the introduction of a defect and its detection, thereby reducing the cost to fix it and the risk of accumulating defects that could affect the functionality or performance of the software product. References: ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.3, Section 3.2.1.3

According to the description provided, when both systems A and B come back up at the same time, the process should involve a decision about which system should become active. However, the description states that if both systems come up simultaneously, one should become active based on a specific condition or precedence. Generally, in disaster recovery systems, there are protocols to avoid both systems becoming active simultaneously to prevent conflicts. Therefore, the transition where both A and B come back up at the same time and A becomes active while B becomes inactive without any conflict or decision-making step is incorrect​​.

In Agile estimation sessions, particularly during Planning Poker, the goal is to reach a consensus on the effort required for a user story. The process encourages discussion and collaboration among team members to understand the story's requirements and complexities fully. Here’s a breakdown of the options and why D is the correct choice:

Option A: Calculating the arithmetic mean of all estimates.

This method is straightforward but does not facilitate team discussion or consensus-building. It merely averages out the estimates without addressing the reasons behind the varying estimates. Thus, important insights and understanding of the task complexity might be missed.

Option B: Selecting the most frequent estimate value.

While this approach acknowledges the majority’s opinion, it ignores the minority views, which might highlight significant aspects of the story that need consideration. It doesn't ensure that all perspectives are considered and discussed.

Option C: Calculating the mean of the most optimistic and pessimistic estimates.

This approach considers the extremes but again lacks the team discussion and consensus aspect. It also assumes that the extreme values alone can balance out the estimate, which might not always capture the true complexity or simplicity of the task.

Option D: Discussing the most pessimistic and optimistic estimates.

This approach fosters team collaboration and understanding. Memb4 and Memb6 explain their reasoning for the highest and lowest estimates, respectively, which can reveal different perspectives on the task's complexity. This discussion helps the team align their understanding and often leads to a more accurate and agreed-upon estimate in subsequent rounds.

In conclusion, the main goal of Agile estimation techniques like Planning Poker is to encourage team communication and collaboration to ensure that all aspects of the user story are considered. Option D best aligns with this goal by promoting discussion and consensus.

The tests at the bottom layer of the test pyramid run faster than the tests at the top layer of the pyramid because they are more focused, isolated, and atomic. They usually test individual units or components of the software system, such as classes, methods, or functions. They are also easier to maintain and execute, as they have fewer dependencies and interactions with other parts of the system. The tests at the top layer of the test pyramid, on the other hand, are slower because they cover larger pieces of functionalities, such as user interfaces, workflows, or end-to-end scenarios. They also have more dependencies and interactions with other systems, such as databases, networks, or external services. They are more complex and costly to maintain and execute, as they require more setup and teardown procedures, test data, and test environments. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.2.1, Test Pyramid1

ISTQB® Glossary of Testing Terms v4.0, Test Pyramid2

This answer is correct because product risks are risks that affect the quality of the software product, such as defects, failures, or non-compliance with requirements or standards. Project risks are risks that affect the project’s schedule, budget, resources, or scope, such as delays, cost overruns, skill gaps, or scope changes. In this case, [I] and [IV] are product risks, as they relate to the accessibility and security of the software product, which are quality attributes. [II] and [III] are project risks, as they relate to the delivery time and the test automation skills of the test team, which are project factors. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.1.1.1

The support offered by a performance testing tool is often leveraged by testers to run load tests, which are tests that simulate a large number of concurrent users or transactions on the system under test, in order to measure its performance, reliability, and scalability. Performance testing tools can help testers to generate realistic workloads, monitor system behavior, collect and analyze performance metrics, and identify performance bottlenecks. The other statements are false, because:

A test data preparation tool is a tool that helps testers to create, manage, and manipulate test data, which are the inputs and outputs of test cases. Test data preparation tools are not directly related to running automated regression test suites, which are test suites that verify that the system still works as expected after changes or modifications. Regression test suites are usually executed by test execution tools, which are tools that can automatically run test cases and compare actual results with expected results.

A bug prediction tool is a tool that uses machine learning or statistical techniques to predict the likelihood of defects in a software system, based on various factors such as code complexity, code churn, code coverage, code smells, etc. Bug prediction tools are not used by testers to track the bugs they found, which are the actual defects that have been detected and reported during testing. Bugs are usually tracked by defect management tools, which are tools that help testers to record, monitor, analyze, and resolve defects.

A continuous integration tool is a tool that enables the integration of code changes from multiple developers into a shared repository, and the execution of automated builds and tests, in order to ensure the quality and consistency of the software system. Continuous integration tools are not used by testers to automatically generate test cases from a model, which are test cases that are derived from a representation of the system under test, such as a state diagram, a decision table, a use case, etc. Test cases can be automatically generated by test design tools, which are tools that support the implementation and maintenance of test cases, based on test design specifications or test models. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.4.1, Types of Test Tools

ISTQB® Glossary of Testing Terms v4.0, Performance Testing Tool, Test Data Preparation Tool, Bug Prediction Tool, Continuous Integration Tool, Test Execution Tool, Defect Management Tool, Test Design Tool

White-box testing, also known as structural testing, involves testing the internal structures or workings of an application, as opposed to its functionality (which is tested by black-box testing). The correct statement about white-box testing is that it helps find defects by measuring aspects such as statement coverage.

Statement Coverage: White-box testing techniques like statement coverage measure whether each statement in the code has been executed at least once. This helps ensure that all parts of the code are tested and can reveal defects in areas that might not be reached by black-box testing alone​​.

Other statements are less accurate in the context of white-box testing:

Specifications being vague: White-box testing is code-focused, not requirement-focused. If specifications are vague, it affects both white-box and black-box testing. The main advantage of white-box testing is that it allows testers to create tests based on the code's structure and logic​​.

Requirements-based coverage: This is typically associated with black-box testing, which derives tests from specifications and requirements. White-box testing, on the other hand, derives tests from the code itself​​.

Focus on defects rather than failures: Both white-box and black-box testing aim to identify defects, but white-box testing does this through code coverage and examining the code paths directly. It does not focus exclusively on defects rather than failures; it is just another method to identify potential issues​​.

Maintenance testing is performed to ensure that the application continues to function correctly after changes have been made. These changes can include modifications due to new regulations, bug fixes, enhancements, or any other updates. In this case, the change in the protocol for connecting to the payment gateway due to new regulations falls under maintenance testing, as it involves testing the application to ensure it works correctly after the implementation of the required changes​​.

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This answer is correct because the whole-team approach is a way of working in agile projects where all team members share the responsibility for the quality of the product, and collaborate on delivering value to the customer. The whole-team approach involves testers, developers, business analysts, product owners, and other stakeholders in planning, designing, developing, testing, and delivering the product. The whole-team approach fosters communication, feedback, learning, and continuous improvement within the team. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.1

This answer is correct because error guessing is a test design technique where the experience and intuition of the tester are used to anticipate where errors, defects and failures have occurred or are likely to occur, and to design test cases to expose them. Error guessing can be based on factors such as the complexity of the system or component, the known or suspected weaknesses of the system or component, the previous history of defects, or the common types of errors in the domain or technology. Error guessing can be used as a complementary technique to other more systematic or formal techniques, or when there is insufficient information or time to apply them. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.5

Independent of the software development lifecycle followed, it is a good practice to ensure that each test level (e.g., unit testing, integration testing, system testing) has clear and appropriate objectives. This ensures that the testing is focused and effective at each level. Other options either contradict good practices or are not applicable across all lifecycle models.

References:

ISTQB CTFL Syllabus V4.0, Section 1.4.1 on test levels and objectives, emphasizing the importance of defining clear test objectives for each level of testing​​.

As a functional tester, you should open a defect report providing detailed information on which devices and by running which tests you observed the issue. A defect report is a document that records the occurrence, nature, and status of a defect detected during testing, and provides information for further investigation and resolution. A defect report should include relevant information such as the defect summary, the defect description, the defect severity, the defect priority, the defect status, the defect origin, the defect category, the defect reproduction steps, the defect screenshots, the defect attachments, etc. Opening a defect report is a good practice for any tester who finds a defect in the software system, regardless of the type or level of testing performed. The other options are not recommended, because:

The issue is related to performance efficiency, not functionality, but that does not mean that as a functional tester, you should not open any defect report as all the functional tests passed. Performance efficiency is a quality characteristic that measures how well the software system performs its functions under stated conditions, such as the response time, the resource utilization, the throughput, etc. Performance efficiency is an important aspect of the user experience, especially for web applications that run on different devices and networks. Even if the functional tests passed, meaning that the software system met the functional requirements, the performance issue observed on some devices could still affect the user satisfaction, the usability, the reliability, and the security of the software system. Therefore, as a functional tester, you have the responsibility to report the performance issue as a defect, and provide as much information as possible to help the developers or the performance testers to investigate and resolve it.

One of the generic skills required for the role of a tester is the ability to use tools to make the execution of repetitive testing tasks more efficient. This includes using various test automation tools to streamline the testing process, reduce manual effort, and improve the consistency and accuracy of test results. Testers should be proficient in leveraging these tools to enhance productivity and ensure comprehensive test coverage.

References:

ISTQB® CTFL Syllabus 4.0, Chapter 1.5.1, page 20: General Skills Required for Testing

The absence-of-errors fallacy is one of the seven testing principles mentioned in the ISTQB syllabus. This principle states that even if no defects are found in the software, it does not guarantee that the software is usable and meets the user needs and expectations. By involving users early in the development process through practices like prototyping, the team can gather feedback to ensure that the software aligns with user expectations, thereby addressing the risk of this fallacy.

This answer is correct because a walkthrough is a type of review where the author of the work product leads the review process and explains the work product to the reviewers. The reviewers are not required to prepare for the review in advance, and the main objective of the walkthrough is to establish a common understanding of the work product and to identify any major defects or issues. A walkthrough is usually informal and does not follow a defined process or roles. In this case, the review for a high-level architectural document written by a software architect matches the characteristics of a walkthrough. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.4.2.2

Static analysis tools are software tools that examine the source code of a program without executing it. They can detect various types of issues, such as syntax errors, coding standards violations, security vulnerabilities, and potential bugs12. However, static analysis tools cannot identify issues that depend on the runtime behavior or performance of the program, such as very low MTBF (Mean Time Between failure)3. MTBF is a measure of the reliability of a system or component. It is calculated by dividing the total operating time by the number of failures. MTBF reflects how often a system or component fails during its expected lifetime. Static analysis tools cannot measure MTBF because they do not run the program or observe its failures. MTBF can only be estimated by dynamic testing, which involves executing the program under various conditions and collecting data on its failures4. Therefore, very low MTBF is an issue that cannot be identified by static analysis tools. The other options, such as potentially endless loops, referencing a variable with an undefined value, and security vulnerabilities, are issues that can be identified by static analysis tools. Static analysis tools can detect potentially endless loops by analyzing the control flow and data flow of the program and checking for conditions that may never become false5. Static analysis tools can detect referencing a variable with an undefined value by checking the scope and initialization of variables and reporting any use of uninitialized variables6. Static analysis tools can detect security vulnerabilities by checking for common patterns of insecure code, such as buffer overflows, SQL injections, cross-site scripting, and weak encryption. References = What Is Static Analysis? Static Code Analysis Tools - Perforce Software, How Static Code Analysis Works | Perforce, Static Code Analysis: Techniques, Top 5 Benefits & 3 Challenges, What is MTBF? Mean Time Between Failures Explained | Perforce, Static analysis tools - Software Testing MCQs - CareerRide, ISTQB_Chapter3 | Quizizz, [Static Code Analysis for Security Vulnerabilities | Perforce].

According to the ISTQB Glossary of Testing Terms, Version 4.0, 2018, page 18, a failure is “an event in which a component or system does not perform a required function within specified limits”. In this case, the calculator software does not perform the required function of calculating the correct result for 5+6 within the specified limits of accuracy and precision. Therefore, this is an example of a failure.

The other options are incorrect because:

A mistake is “a human action that produces an incorrect result” (page 25). A mistake is not an event, but an action, and it may or may not lead to a failure. For example, a mistake could be a typo in the code, a wrong assumption in the design, or a misunderstanding of the requirement.

A fault is “a defect in a component or system that can cause the component or system to fail to perform its required function” (page 16). A fault is not an event, but a defect, and it may or may not cause a failure. For example, a fault could be a logical error in the code, a missing specification in the design, or a contradiction in the requirement.

An error is “the difference between a computed, observed, or measured value or condition and the true, specified, or theoretically correct value or condition” (page 15). An error is not an event, but a difference, and it may or may not result in a failure. For example, an error could be a rounding error in the calculation, a measurement error in the observation, or a deviation error in the condition.

References = ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 15-18, 25; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 96, page 34.

Independence in testing provides several benefits. Firstly, it helps remove the biases that might be introduced by the person who developed the code or created the tests (ii). This is because an independent tester can evaluate the software without being influenced by their prior work. Secondly, different people bring different perspectives and assumptions to the testing process, which can help uncover different types of weaknesses (iv).

References:

ISTQB CTFL Syllabus V4.0, Section 1.5.3 on the benefits of independence in testing, which emphasizes the reduction of bias and the introduction of diverse viewpoints​​.

Sequential models, such as the Waterfall model, typically involve completing the requirements review before moving on to test analysis, as well as producing extensive product documentation (i and iv). Iterative and incremental models, like Agile and Spiral models, often involve both static and dynamic testing at the unit testing level, frequent regression testing due to continuous integration and changes, and more use of exploratory testing (ii, iii, and v).

References:

ISTQB CTFL Syllabus V4.0, Section 2.1 on software development lifecycle models and their impact on testing, which discusses the characteristics and testing practices of different lifecycle models​​.

Exploratory testing is characterized by its reliance on the skills and experience of the tester. The effectiveness of exploratory testing depends heavily on the tester's ability to design and execute tests based on their intuition and knowledge of the application. This type of testing is often performed without predefined test cases, making the individual tester's expertise crucial.

References:

ISTQB CTFL Syllabus V4.0, Section 4.4 on experience-based testing techniques, including exploratory testing, which highlights the importance of the tester's skills​​.