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ATLASSIAN ACP-100 Exam Syllabus

Jira Administrator Exam

Last Update Dec 26, 2024
Total Questions : 72

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ACP-100 Exam Details

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ATLASSIAN ACP-100 Exam Overview :

Exam Name Jira Administrator Exam
Exam Code ACP-100
Official Information https://www.atlassian.com/university/certification/certifications/exam-acp-100
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Atlassian ACP-100 Exam Topics :

Section Weight Objectives
Advanced User Features 5-10%
  • Given a business requirement, create, translate, critique, and optimize JQL queries.
  • Demonstrate the benefits and best practices for configuring group subscriptions.
  • Describe the results and implications of a bulk change operation.
  • Describe the pre-requisites for and the results of a CSV imp
t. Configuring Global Settings, Layout, Design, and User Communicati 5-10%
  • Modify Jira configuration settings to match the organization's requirements (look and feel, logo, website links in the application navigator, default language). Judge the appropriate content for the system dashboard, user/team dashboards, and filter columns for an organization.
  • Determine appropriate methods for communicating information to users.
  • Determine which global settings to modify to meet provided business requirements (attachment options, issue links, time tracking, subtasks, white list, general configu
Application and Project Access and Permissions 15-25%
  • Determine the appropriate use of application access, groups, roles and permissions.
  • Identify and troubleshoot user settings, user profiles and permissions.
  • Given a scenario, recommend the appropriate configuration of user and project permissions, roles and group membership.
  • Given a scenario, determine the impact of deleting/deactivating a user/group.
  • Determine if and how issue-level security should be configured in a project.
General project configuration 10-15%
  • Describe the appropriate use of general project settings (key, category etc.).
  • Determine whether to modify an existing project, and/or create a new project to meet business requirements.
  • Determine whether to use an existing project template, and/or modify project schemes to meet business requirements.
  • Describe the appropriate use of components and versions.
  • Determine which project activities should be delegated to the project administrators
Authentication and Security 5-10%
  • Evaluate the appropriate method of authentication and sign-up.
  • Determine the appropriate password policy to be applied.
  • Assess whether or not Jira is appropriately secured.
Issue types, field and screens 10-20%
  • Given a scenario, identify and implement appropriate changes to built-in fields including statuses, resolutions, priorities, translations, and issue types.
  • Identify the appropriate issue type configurations to satisfy business requirements.
  • Given a scenario, determine the effects of modifying and restructuring active issue types and schemes.
  • Determine the correct configuration of a field, considering field context, field configuration (scheme) and screens (schemes).
  • Troubleshoot the correct configuration of a field, considering field context, field configuration (scheme) and screens (schemes).
Workflows 5-15%
  • Describe core workflow functionality (triggers, conditions, validators, postfunctions, events, properties) and map workflows to issue types.
  • Given business requirements, create new workflows and/or implement appropriate changes to existing workflows and schemes.
  • Given a scenario, troubleshoot workflow configurations.
Setting up Notifications and Email 5-10%
  • Determine an appropriate notification scheme/configuration including events.
  • Troubleshoot a notification scheme/configuration including events.
  • Identify and troubleshoot the appropriate configuration of an Incoming Mail Handler.
Jira Server Administration 10-15%
  • Recognize the benefits of having production and non-production instances.
  • Given a scenario, recommend whether or not to upgrade and determine the effects of roll-back.
  • Evaluate the need for re-indexing following a set of modifications, and explain the effects of re-indexing.
  • Troubleshoot application-level problems with Jira (logging and profiling) and escalate when appropriate.
  • Identify and troubleshoot the appropriate configuration of an outgoing email server.
  • Given a workflow, describe which attributes will and will not be imported/exported.
  • Given a scenario, assess the impact of user directory order and configuration.
Administering and Extending Jira 3-10%
  • Compare and contrast the different hosting options of Jira.
  • Demonstrate how to appropriately configure issue collectors.
  • Demonstrate how to appropriately use the features of the universal plug-in manager (UPM).

Updates in the ATLASSIAN ACP-100 Exam Syllabus:

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