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Advanced-Administrator Salesforce Certified Advanced Administrator (SU24) Questions and Answers

Questions 4

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

Options:

A.

Before save How Trigger

B.

Batch Update

C.

Workflow Rule Field Change

D.

Screen Row

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Questions 5

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.

Select the Debug Enabled checkbox on platform events,

B.

Platform events are unavailable for debugging.

C.

Set a debug log on the Automated Process entity.

D.

Search the AppExchange to And a tool that assists with debugging.

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Questions 6

Select power users want the ability to make configuration changes to a specific custom object.

What tool should the administrator assign to the power users to enable this?

Options:

A.

View Setup and Configuration

B.

Delegated Administration

C.

Sharing Rule

D.

Modify All Data

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Questions 7

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

Options:

A.

Run a session setting report, specifying login methods by user.

B.

Open the Login Access Policies in Setup which shows how many users are using MFA.

C.

Create a new view in Identity Verification History, specifying Method.

D.

The order of flow execution is unpredictabl

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Questions 8

AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.

How should an administrator ensure cases are properly prioritized?

Options:

A.

Auto-Response Rules

B.

Escalation Rules

C.

Assignment Rules

D.

Workflow Rules

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Questions 9

An administrator need a business process automated, but only for certain user and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.

What software requirement should the administrator request so that process execution can be declaratively controlled?

Options:

A.

Use Process Automation Setting in Setup to the appropriate users or profiles.

B.

Use a System permission that is assigned to the user or profile.

C.

Use Apex Class Access to assign the Apex code to the user or profile.

D.

Use a custom permission set that is assigned to the user.

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Questions 10

Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.

What functionality should the administrator use to fulfill the team’s request?

Options:

A.

PREVGROUPVALUE

B.

Summary Formula

C.

Bucket field

D.

Matrix Report

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Questions 11

Cloud Kicks has been tracking how many participants wear the company's shoes in each marathon. The administrator creates two custom objects: Races and Runners. There is a master-detail relationship between them as well as a Roll-up Summary field on the Races object to show the count of runners in each race. Requirements have changed, and the administrator wants to delete the Master-detail Relationship field without deleting the Runners records.

What action should an administrator take before the Relationship field can be deleted?

Options:

A.

Change the field type to a Lookup Relationship.

B.

Select the Allow Reparenting' checkbox on the Master-detail field.

C.

Uncheck 'Delete this record also' to turn off cascading deletes.

D.

Delete the Roll-up Summary field on the parent.

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Questions 12

The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.

What tool should the administrator use?

Options:

A.

Data Import Wizard

B.

Quick Create

C.

Bulk API

D.

Mass Update

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Questions 13

Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.

What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers

Options:

A.

Chat is unavailable in Lightning Experience if also using Omni-Channel.

B.

Chat can only be added to Standard navigation Lightning apps.

C.

Chat must be routed with Omni-Channel in Lightning Experience.

D.

Chat can only be added to Console navigation Lightning apps.

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Questions 14

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.

What should an administrator recommend?

Options:

A.

Create a screen flow to pull all related opportunities onto one page.

B.

Enable Subtab Record Browsing in the Setup menu.

C.

Configure Split Lit Views.

D.

Implement Service Console.

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Questions 15

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

Options:

A.

Export

B.

Update

C.

Insert

D.

Upsert

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Questions 16

Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.

What should the administrator do to help manage the plan?

Options:

A.

Use Flow to automatically create and assign entitlements.

B.

Create a support process for the maintenance plan.

C.

Ensure milestones are in place for the maintenance plan.

D.

Set up and configure entitlement templates.

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Questions 17

Sales managers at Ursa Major Solar have asked for some additional automation around opportunity reminders. If the opportunity is in the Proposal stage a week before the close date, they want an email sent to the opportunity owner and manager. If the Budget Approved custom field is checked, the managers want to be notified immediately.

How should these requirements be met without using code?

Options:

A.

Create a schedule-triggered flow. Configure the trigger to flow weekly.

B.

Create a record-triggered flow with scheduled paths. Configure the trigger to flow after the record is saved.

C.

Create a record-triggered flow with scheduled paths. Configure the trigger to flow before the record is saved.

D.

Create a schedule-triggered flow for the Opportunity object. Configure the trigger to flow daily.

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Questions 18

Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it's meeting all service-level agreements to maintain high levels of customer satisfaction.

What should the administrator do to help meet this goal?

Options:

A.

Set up and configure Entitlement Process to design timelines and track issue resolution.

B.

Configure the Milestones object on Service Contracts to sequential milestones for common case issues.

C.

Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.

D.

Expose the Service Contracts object in the Service Console for an agent to view when working a case.

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Questions 19

A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.

Options:

A.

Who will be able to edit this new contact record?

B.

Users above the sales manager in the role hierarchy

C.

All users in the organization

D.

The owner and users below the owner in the role hierarchy

E.

Sales manager and system administrator

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Questions 20

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

Options:

A.

Create a report of Accounts and export it to Excel.

B.

Query and export the Account History object using Data Loader.

C.

Use the Data export service in setup.

D.

Create a list view of Account History and print using the Printable View action.

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Questions 21

Dream house Realty has created a custom object to track its Open Houses with a master-detail relationship up to a custom object for Properties. Agents need to quickly calculate the number of Open House records in a status or Pending so they can see the value from the Property record.

What feature should the administrator implement?

Options:

A.

Lightning Component

B.

Formula Fields

C.

Roll-Up Summary

D.

visualforce Page

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Questions 22

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

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Questions 23

The administrator at AW Computing has received an email for a system error indicating that their organization has reached is hourly limit processing workflow time triggers.

Which two processes should the administrator review? Choose 2 answers

Options:

A.

Time-Based Workflows

B.

Paused now Interviews

C.

Apex Triggers

D.

Debug Logs

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Questions 24

An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted.

What type of field will satisfy these requirements?

Options:

A.

Formula (Text)

B.

Text Area (Long)

C.

Text Area

D.

Text Area (Rich)

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Questions 25

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.

How should the system administrator modify the report meet this request?

Options:

A.

Add a cross-filter and a with' sub-filter.

B.

Build a row-level formula.

C.

Change the format to a joined report.

D.

Include a contains filter on Subject.

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Questions 26

The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.

What should the administrator handle this request?

Options:

A.

Assign a permission set that has View All on Leads.

B.

Add an app with the Leads tab to the user's profile.

C.

Assign the contractor a public group with Lead access.

D.

Create a profile with Read Only for all Leads.

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Questions 27

What should the administrator consider before enabling Person Accounts?

Options:

A.

Person Account cannot be disabled.

B.

Person Account requires less data storage.

C.

Person Account and Business Accounts cannot be in the same sharing model.

D.

All standard Account news can be converted to Person Account field.

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Questions 28

The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.

What should be implemented to prevent this conflict from happening?

Options:

A.

Review the setup audit trail prior to changes.

B.

Refresh the full copy sandbox daily.

C.

Test changes in a shared sandbox.

D.

Build automation and validation rules using screen flows.

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Questions 29

What should an administrator do to keep secure fields protected in email templates'?

Options:

A.

Implement GDPR.

B.

Set up an approval process for email alerts.

C.

Remove the fields from the email.

D.

Use classic encrypted fields.

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Questions 30

A sales user is assigned to a permission set group that gives them Modify All access to

Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

Options:

A.

Read-only

B.

Modify All

C.

Read, Create, and Edit

D.

No Access

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Questions 31

AW Computing wants to create a process to assign accounts to different salespeople based on the annual revenue…. of the company. The administrator has decided to create a flow.

Which two consideration should the administrator make sure to remember when creating the flow? Choose 2 answers

Options:

A.

Use a Get Record component instead of hard coding record IDs.

B.

The running user of a flow is the user that last saved the flow.

C.

Update record elements should be placed outside the flow loop.

D.

Update Record elements should be placed inside the flow loop.

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Questions 32

A sales user is assigned to a permission set group that gives them Modify All access to

Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

Options:

A.

Read-only

B.

Modify All

C.

Read, Create, and Edit

D.

No Access

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Questions 33

The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.

Which step should the administrator take?

Activate the flow administrator take?

Options:

A.

Activate the flow manually after deployment.

B.

Include the active and prior inactive flow version in the Change Set.

C.

Ensure there is an active flow version in the sandbox.

D.

Deployment the flow, with the Metadata API instead of Change Sets

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Questions 34

A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.

What steps should the administrator perform to stop the fault messages from going to the consultant?

Options:

A.

Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.

B.

Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.

C.

Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.

D.

Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

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Questions 35

The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice.

What should the administrator do to build this functionality?

Options:

A.

Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.

B.

Create a lookup-relationship on the Payment and a workflow cross object field update.

C.

Create a master-detail relationship on the Payment and a workflow cross object field update.

D.

Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.

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Questions 36

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

Options:

A.

Review the Error Email for the Process Builder and rectify the issues.

B.

Manually make the updates to the Account as the logged-in user.

C.

Deactivate the Process Builder in production.

D.

Have the users refresh the Account page so they get the current Process Builder.

E.

Fix the Process Builder in a sandbox and migrate the change to production.

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Questions 37

Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts.

What should an administrator implement for this issue?

Options:

A.

Update the matching method on the rule from fuzzy to exact for First Name and Last Name.

B.

Change the duplicate rule to report Instead of alert so the message is avoided.

C.

Include the Email field to the existing matching rule for a more exact match.

D.

Add a secondary matching rule to the duplicate rule to match on the associated customer.

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Questions 38

When should an administrator consider when using Person Accounts'

Options:

A.

In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.

B.

In a B2B business model and is selling to the primary contact at a business organization.

C.

In a B2C business model and the consumer is the intended recipient of sates and marketing attention.

D.

In a business model that needs a separate Contact and Account to be included on all Case records submitted.

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Questions 39

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.

Which three best practices should be considered?

Options:

A.

Plan your deployments around the production and sandbox maintenance schedules.

B.

Use matching names for global publisher layouts and Outlook publisher layouts.

C.

Be sure to test only after business hours the data after deployment.

D.

Make sure to deploy all dependent components.

E.

Make sure change sets are limited to 10,000 files.

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Questions 40

Cloud Kicks (CK) completed a project in a sandbox environment and wants to migrate the changes to production. CK split the deployment into two distinct change sets. Change set 1 has new custom objects and fields. Change set 2 has updated profiles and automation.

What should the administrator consider before deploying the change sets?

Options:

A.

The Field-Level Security will not be deployed with the profiles in change set 2.

B.

Change set 2 needs to be deployed first.

C.

Automations need to be deployed in the same change set in order to be activated.

D.

Both change sets must be deployed simultaneously.

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Questions 41

The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.

Whet should an administrator do before deploying the change set in production?

Options:

A.

Request a new sandbox based on the sandbox where the changes were made.

B.

Make a new sandbox based on production to restore changes from.

C.

Push the change set to another sandbox to restore from.

D.

Create the fields and update the page layouts In production.

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Questions 42

DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.

How should an administrator extend the Opportunity object to meet the teams' different needs?

Options:

A.

Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.

B.

Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.

C.

Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.

D.

Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.

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Questions 43

A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.

Which two options would be required for a sales rep to add a rep to the opportunity team?

Choose 2 answers

Options:

A.

Transferred ownership of the Opportunity to the sales rep

B.

A permission with Edit access on the Account object

C.

A role above the Opportunity owner in the role hierarchy

D.

Transferred ownership of the Account to the sales rep

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Questions 44

A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.

What should the administrator do to troubleshoot the issue?

Options:

A.

Use the flow debug option and set the selection to Run as another user.

B.

Grant the user more data access by moving them higher in the role hierarchy.

C.

Change the flow to run as System Context Without Sharing - Access All Data.

D.

Grant the user the Modify All permission to ensure they have full system access.

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Questions 45

The administrator at Cloud Kicks noticed that a before trigger, which handles saving the original version of a record to an external database, fails. However, a flow configured for fast field updates runs successfully.

How should the administrator advise the developer?

Options:

A.

Record-triggered flows that are configured to run before save execute prior to all before triggers.

B.

A validation rule could be preventing records from ever meeting the conitions in the trigger.

C.

The trigger is writing the data to the wrong place in the external data archive.

D.

The code could be trying to create duplicates in the archieve when it is unable to.

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Questions 46

An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.

What should the administrator recommend?

Options:

A.

Run the standard Data Classification report.

B.

Create a custom Entity Definition and Held Definitions report type.

C.

Use the Data Classification Metadata list view.

D.

Configure a custom Data Classification and Metadata report type.

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Questions 47

Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.

What should an administrator recommend?

Options:

A.

Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.

B.

Create separate record types for the Customer Service and Sales users' records.

C.

Configure two separate permission sets and assign the appropriate permissions to each user.

D.

Make two separate Lightning record pages and assign them to the applicable profiles.

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Questions 48

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

Options:

A.

A primary Account relationship Is required on a Contact regardless of the page layout settings.

B.

The Contact has Indirect relationships to other Accounts.

C.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

D.

Private Contacts need to be enabled in Setup.

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Questions 49

Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.

What feature should the administrator configure?

Options:

A.

Enable the Case Feed.

B.

Create article types.

C.

Define data categories and visibility.

D.

Setup record types and page layouts.

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Questions 50

An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.

Once the junction object is created, what are the next two steps the administrator should take?

Choose 2 answers

Options:

A.

Make a master-detail relationship field on the junction object to the Region object.

B.

Build a master-detail relationship field on the Region object to the junction object.

C.

Create a master-detail relationship field on the Account object to the junction object.

D.

Configure a master-detail relationship field on the junction object to the Account object.

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Questions 51

The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.

What should the administrator review to resolve the issue?

Options:

A.

Email Logs

B.

HTML Email Status Report

C.

Notification Delivery Settings

D.

Outbound Messages

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Questions 52

The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.

What should the administrator do to fix this?

Options:

A.

Use a lightning action to redirect the user

B.

Create a new flow to redirect the user when the other flow finishes.

C.

Add a trigger to redirect the user to a new page.

D.

Update the flow with a local redirect action.

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Questions 53

The VP of sales at AW Computing utilizes a Lead report grouped by Country and Lead Source to show where the leads are coming from. The number of leads vanes greatly for each Country.

What should the administrator configure on the report to show the Lead Source effectiveness for each country?

Options:

A.

The 'Show Unique Count*

B.

PARENTGROUPVAL Function

C.

Bucket fitters

D.

PREVGROUPVAL function

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Questions 54

An administrator at Universal Containers has been asked to configure product schedules.

What should the administrator consider before enabling this feature?

Options:

A.

The Product Schedule is unavailable in Process Builder and Flow.

B.

Line Item Schedule is unavailable In Process Builder and Workflow.

C.

Customizable product schedule page layouts cannot be modified.

D.

To remove o product schedule completely, remove It from the standard price book.

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Questions 55

AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource's ability to create or modify permission sets.

Which feature should be employed to accomplish this request?

Options:

A.

Assignment Rules

B.

Delegated Administrator

C.

View All Users Permission

D.

Customize Application Permission

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Questions 56

A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.

What should an administrator do to troubleshoot this issue?

Options:

A.

Run a report of all opportunities to identify other possible duplicates.

B.

Check the user profile permissions on the Opportunity object to see if they have permission to delete.

C.

Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.

D.

Change the user's profile to System Administrator so they have full permissions to delete object records.

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Questions 57

Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has been created with the necessary configuration and data. The administrator needs to create 10 now environments with the same metadata and data for each user.

What should the administrator do to meet the requirements?

Options:

A.

Use refresh sandbox without Auto Activate.

B.

Use the existing sandbox as a sandbox template.

C.

Use clone a sandbox option from the existing sandbox.

D.

Use a scratch org definition to copy sandbox.

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Questions 58

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

• B2B customer

• B2C Customer

• External Partner

There are two record types for leads:

• B2B Lead

• B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

Options:

A.

Hide the Record Type field on the Account section of the Conversion Layout.

B.

Build a process that updates the record type field to B2C Customer after conversion.

C.

Use a validation rule to ensure the company name on B2C Leads is blank.

D.

Change organization-wide default settings for contacts to Controlled by Parent.

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Questions 59

Which three fields should be used as filter criteria? Choose 3 answers

Options:

A.

A phone field that provides the full phone number of the seller.

B.

A multi-select picklist field that designates features of the listing.

C.

A number field that designates the square footage of the listing.

D.

A formula field that calculates a price for the listing.

E.

A picklist field that designates the county of the listing.

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Questions 60

AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region.

How should the administrator configure this requirement?

Options:

A.

Instruct the operations team members to add themselves to the account teams.

B.

Share an Opportunity sharing the with a public group containing the East operations profile.

C.

Assign to a role in the role hierarchy positioned above the East sales director.

D.

Utilize territory management to add the operations team to the East territory.

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Questions 61

An administrator needs to Import a large amount of historical data (more than 100,000 records) from another system.

how should the administrator import the data?

Options:

A.

SOAP based API with Developer console

B.

Data Loader with Bulk API Enabled

C.

An AppExchange package

D.

Import Wizard with Add Only

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Questions 62

A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.

What step should the administrator take to give access to all Item records?

Change the data format of the Quota relationship field from master-detail to lookup.

Options:

A.

Re-assign the Quota master-detail to the primary and the

B.

Account master-detail to secondary.

C.

Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.

D.

Give the account owner Read access to both the Account and the Quota objects

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Questions 63

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

Options:

A.

The flow type will determine the order of execution.

B.

The last created date of the flow will determine the order.

C.

The order of flow execution is unpredictable.

D.

The flows will execute in alphabetical order based on their names.

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Questions 64

Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.

Which two combined automation tools should the administrator use to create the task record and assign based on date criteria?

Choose 2 answers

Options:

A.

Create a formula capture the MAX date.

B.

Make a Process Builder to create the task.

C.

Design an approval process to capture the furthest date.

D.

Configure a workflow to create the task.

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Questions 65

Cloud Kicks uses a Lightning web component to provide instructions to sales reps. An administrator needs to correct a spelling error in the displayed text in one of the Lightning web components.

What is the recommended tool to make the change?

Options:

A.

Developer Org

B.

VisualStudio Code

C.

Salesforce Lightning Inspector

D.

Developer Console

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Questions 66

Cloud Kicks has created a new flow that deletes records.

What should the administrator consider when testing the flow?

Options:

A.

Flows with delete elements cannot be debugged by the Flow debugged tool.

B.

Even if the flow is inactive, debugging the flow will delete the test record.

C.

Record deleted by Flow when debugging are hard deleted.

D.

Flow with delete elements need to ne inactivate to ensure that the test record is not actually deleted.

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Questions 67

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

Which two area should the administrator review to understand potential root causes?

Choose 2 answers

Options:

A.

Identity Verification History

B.

Login History

C.

Debug Logs

D.

Setup Audit Trail

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Questions 68

An administrator is receiving cases that users are getting logged out of Salesforce without notice.

What should the administrator do to address this issue?

Options:

A.

Deselect disable session timeout warning popup.

B.

Select force logout on session timeout.

C.

Remove the session timeout settings.

D.

Enable Remember me until logout.

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Questions 69

Ursa Major Solar offers customers annual service contracts. Account owners should receive an email renewal reminder l month before their customer's planned expiration date. The administrator builds a flow to automate the process, which runs when a record is created, and tests several possible scenarios.

What win occur if the expiration date is changed from January 1 of the next year to yesterday?

Options:

A.

The flow is unable to run and a flow error message Is sent to the user who Initiates the flow.

B.

The Interview resumes 1 month before the original expiration date and will send the email at that rime.

C.

The Interview is rescheduled based on the expiration date and sends the email on the last day of the current month.

D.

The resume event is recalculated and the email goes out to the account owner immediately.

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Questions 70

Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.

What should the administrator do to help service reps quickly narrow down the number of articles?

Options:

A.

Implement and configure Data Categories.

B.

Delete and remove old Knowledge articles.

C.

Update Knowledge to auto-search the case’s subject.

D.

Activate and configure Einstein Search.

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Questions 71

Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.

What should the administrator do to resolve this issue?

Options:

A.

Schedule Apex jobs.

B.

Delete all workflow rules.

C.

Add an invocable process.

D.

Consolidate automation tools.

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Questions 72

Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete. However, members of the finance team need to see closed won opportunities. The Drama team members all have roles under the finance director, while the sales team members have roles under the sales marager.

Which two options should the administrator use to meet these criteria?

Choose 2 answers

Options:

A.

Share with roles and subordinates of the finance cirector role.

B.

Make an owner-based sharing rule where the wnn field - true.

C.

Create a criteria-based sharing rule where the won field = true.

D.

Select all opportunities owned by the sales manager role.

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Exam Name: Salesforce Certified Advanced Administrator (SU24)
Last Update: Dec 29, 2024
Questions: 241
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