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33810X Avaya Aura Contact Center Solution Design Exam Questions and Answers

Questions 4

The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.

How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

Options:

A.

4450

B.

2200

C.

1100

D.

550

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Questions 5

Refer to the exhibit.

AACC routes contacts based on business logic to any SIP addressable endpoint.

Which statement about AACC Voice Contact is true?

Options:

A.

It Is anchored In the Media Processing Platform.

B.

It Is anchored In the G450.

C.

It Is anchored In the Media Server.

D.

It Is anchored in the Session Manager.

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Questions 6

The IT manager installed AACC on physical servers. Which identifier is used for the creation of licenses?

Options:

A.

MAC Address

B.

Host ID

C.

IP Address

D.

Customer name

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Questions 7

A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications.

Which two market trends should be Included? (Choose two.)

Options:

A.

Engaging customers on their terms

B.

Customers initiating calls into the Contact Center by telephone only

C.

Evolution of the Contact Center agent

D.

Contact Center data gathered from generic reports only

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Exam Code: 33810X
Exam Name: Avaya Aura Contact Center Solution Design Exam
Last Update: Dec 25, 2024
Questions: 48
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