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ServiceNow CIS-SAM Exam Syllabus

Certified Implementation Specialist - Software Asset Management Professional Exam

Last Update Dec 25, 2024
Total Questions : 141

What is Included in the ServiceNow CIS-SAM Exam?

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ServiceNow CIS-SAM Exam Overview :

Exam Name Certified Implementation Specialist - Software Asset Management Professional Exam
Exam Code CIS-SAM
Official Information https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf
See Expected Questions ServiceNow CIS-SAM Expected Questions in Actual Exam
Take Self-Assessment Use ServiceNow CIS-SAM Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

ServiceNow CIS-SAM Exam Topics :

Section Weight Objectives
Software Asset Core Overview & Fundamentals 14%
  • Software Asset Management Basics
  • Process Architecture
  • Application Introduction and Recommended Practices
Data Integrity – Attributes and Sources for the Data 28%
  • Importing Data
  • Software Discovery and Normalization
  • Content Service
Practical Management of Software Compliance 30%
  • Products and Models
  • License Metrics, Entitlements, and Allocations
  • Software Reconciliation
Operational Integration of Software Processes 13%
  • Contract and Change Management
  • Service Catalog and Procurement
  • Software Remediation
Extending SAM 15%
  • Software Model Lifecycle and Retirement
  • Software Installation Optimization
  • Reporting, Implementation, and Maintenance

Updates in the ServiceNow CIS-SAM Exam Syllabus:

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