SAFe-SASM SAFe Advanced Scrum Master (SASM) Questions and Answers

One of the primary outputs from the problem-solving workshop in SAFe is identifying the top improvement items for the next Program Increment (PI). These workshops focus on analyzing issues, determining root causes, and formulating actionable improvements. By prioritizing and committing to these improvement items, teams can systematically address problems and enhance their performance and productivity in subsequent PIs.

When a team struggles with breaking down large stories into smaller ones, the Scrum Master can coach them by demonstrating specific story-splitting techniques. This hands-on approach provides practical examples of how large stories can be decomposed into smaller, more manageable tasks. Techniques might include splitting by workflow steps, by business rules, by user roles, or by data boundaries. By using a specific example, the Scrum Master can illustrate the process and benefits, helping the team develop this essential skill.

SAFe Scrum Master References

SAFe Agile Principles: continuous delivery of value

SAFe 5.0 framework: techniques for effective story splitting

Release Train Engineer (RTE):

Role:The RTE is a servant leader and coach for the Agile Release Train (ART). They facilitate ART events and processes, assist teams in delivering value, and help manage risks and dependencies.

Interaction with Scrum Master:

Scrum Masters frequently collaborate with the RTE to coordinate cross-team activities and dependencies.

They work together during events like PI Planning, Scrum of Scrums, and Inspect & Adapt (I&A) workshops to ensure alignment and continuous improvement.

The RTE provides support and guidance to Scrum Masters, helping them resolve impediments that affect the ART.

Product Owner (PO):

Role:The Product Owner is responsible for defining and prioritizing the team backlog, ensuring that the team is working on the most valuable tasks.

Interaction with Scrum Master:

Scrum Masters work closely with Product Owners to facilitate effective backlog refinement sessions, ensuring that the backlog items are well-understood and ready for iteration planning.

They support the Product Owner in maintaining a clear and prioritized backlog, helping to communicate the vision and goals to the team.

During iteration planning and reviews, Scrum Masters assist Product Owners in engaging with the team and stakeholders, ensuring that feedback is collected and incorporated.

SAFe Scrum Master References:

Release Train Engineer:

SAFe materials outline the critical role of the RTE in coordinating the ART and supporting Scrum Masters in their efforts to remove impediments and ensure smooth execution of plans.

Scrum Open: Discusses the collaborative relationship between Scrum Masters and RTEs in facilitating ART events and managing dependencies​​.

Product Owner:

The SAFe framework emphasizes the importance of the Scrum Master-Product Owner partnership in driving the delivery of value and maintaining a healthy backlog.

Product Owner Open: Provides insights into how Scrum Masters and Product Owners work together to align on priorities and ensure the team is focused on the right tasks​​.

Communities of Practice (CoPs):CoPs are groups of people who share a common interest in a particular domain or practice and come together to share knowledge, solve problems, and improve their skills.

Improvement Roadmap:When creating an Improvement Roadmap, CoPs provide valuable insights and guidance on best practices, emerging trends, and effective techniques for improving technical practices.

SAFe Scrum Master References:

SAFe recognizes CoPs as a vital resource for fostering continuous learning and improvement within organizations. They provide a platform for practitioners to exchange ideas and elevate their practices.

Phase-gate milestones are traditional project management mechanisms that mark the end of one phase and the beginning of another. One major problem with phase-gate milestones is that they assume a point solution exists and can be built correctly the first time. This assumption does not account for the iterative nature of Agile methodologies, where solutions are developed incrementally and iteratively, with feedback loops and continuous improvement. Assuming a point solution can be finalized early often leads to rigidity, lack of adaptability, and higher risks of delivering a product that does not meet the actual needs or expectations.

The Scrum Master should coach Lee to discuss his progress in the context of the Iteration goals. By framing his updates around how his work contributes to the broader objectives of the iteration, Lee can provide the team with better visibility into his progress and the impact of his work. This approach encourages team members to think beyond individual tasks and understand how their efforts align with the team's goals, fostering greater collaboration and accountability.

SAFe Scrum Master References

SAFe Principles: focusing on outcomes and aligning individual efforts with team goals

SAFe 5.0 framework: effective daily stand-up practices

Organizing teams around Features can significantly reduce dependencies between teams. When teams are aligned to deliver specific features, they have more autonomy and can work more independently, without needing to wait for other teams to complete their parts. This alignment minimizes coordination and dependency management overhead, enabling faster and more efficient delivery. It also allows teams to focus on delivering end-to-end functionality, which enhances the quality and coherence of the product.

SAFe Scrum Master References

SAFe 5.0 framework: principles of organizing teams around features to reduce dependencies

SAFe Agile Teams: benefits of feature-based team organization

Agile Team Composition:According to SAFe, an Agile Team is composed of cross-functional members who work together to deliver value. The team includes:

Scrum Master:Facilitates the team’s processes, helps remove impediments, and supports continuous improvement.

Product Owner:Represents the customer and stakeholders, prioritizes the backlog, and ensures the team is working on the most valuable items.

Developers:The team members who design, build, and test the product.

Key Role:The Product Owner is essential to the Agile Team as they provide the vision, set priorities, and ensure that the team is delivering value that aligns with the customer and business needs.

SAFe Scrum Master References:

The SAFe framework emphasizes the critical role of the Product Owner within the Agile Team, ensuring alignment and effective backlog management.

Team Performance Measurement:In SAFe, one of the key metrics for measuring team performance is the ratio of Story points completed to Story points planned in the Program Increment (PI).

Story Points:Represent the effort required to complete user stories. By comparing planned and completed Story points, teams can gauge their ability to deliver on commitments.

Purpose:This metric helps in assessing how well the team is performing relative to their planned objectives, identifying areas for improvement, and making adjustments for future PIs.

SAFe Scrum Master References:

SAFe provides guidance on using Story points and other metrics to measure team performance and drive continuous improvement.

Decentralized decision-making is a principle in SAFe aimed at distributing decision authority to the people closest to the information and most affected by the decisions. The primary goal of decentralized decision-making is to reduce delay in the decision-making process, which can often occur when decisions need to pass through multiple layers of hierarchy. By empowering individuals and teams to make decisions quickly, organizations can respond faster to changes, improve agility, and maintain a steady flow of work.

Cadence:Refers to a regular, predictable schedule that sets the rhythm for the team or ART (Agile Release Train) activities. It helps in aligning planning, development, and delivery cycles.

Synchronization:Ensures that multiple teams or ARTs work together in harmony, aligning their schedules, dependencies, and delivery efforts.

Benefit Explanation:Having both cadence and synchronization means that all teams within the ART are working in a coordinated manner, iterating together. This alignment ensures that dependencies are managed, integration happens regularly, and the system evolves cohesively.

SAFe Scrum Master References:

SAFe promotes cadence and synchronization to manage complex dependencies and ensure that all parts of the system evolve together, enhancing overall system integrity and quality.

Iteration Planning:

Purpose:Iteration Planning is a crucial event where the team collaborates to determine what will be delivered in the upcoming iteration and how the work will be accomplished. The entire team, including the Scrum Master, Product Owner, and Developers, come together to plan the iteration's work.

Process:

The Product Owner presents the prioritized backlog items to the team.

The team discusses each item, clarifies any ambiguities, and breaks down the items into tasks.

The team estimates the effort required for each task and commits to what they believe can be achieved in the iteration.

Outcome:A detailed iteration plan that includes the selected backlog items and a clear understanding of the tasks and responsibilities for each team member.

Backlog Refinement:

Purpose:Backlog Refinement (also known as Grooming) is an ongoing process where the team and the Product Owner collaborate to review and update thebacklog. This ensures that the backlog is in good shape for future iteration planning.

Process:

The team reviews the items in the backlog to ensure they are well understood and ready for future iterations.

The Product Owner provides context and clarifications for each backlog item.

The team discusses the requirements, refines the acceptance criteria, and estimates the effort required for each item.

The backlog items are prioritized based on their value and urgency.

Outcome:A well-maintained and prioritized backlog that facilitates effective and efficient iteration planning.

SAFe Scrum Master References:

Iteration Planning:

SAFe Advanced Scrum Master training materials emphasize the importance of Iteration Planning as a key event for team collaboration, ensuring everyone is aligned on the iteration goals and tasks.

2020 Scrum Guide: The Iteration Planning section outlines the collaborative nature of this event and its role in setting the stage for successful iterations​​.

Backlog Refinement:

In the SAFe framework, Backlog Refinement is highlighted as an essential activity to maintain a healthy backlog, allowing the team to prepare for future iterations effectively.

Scrum Open: This document discusses the significance of Backlog Refinement in fostering team collaboration and ensuring the backlog is well-groomed and ready for planning​​.

Teams that fear conflict exhibit certain characteristics that can hinder their success:

They ignore controversial topics that are critical to team success (B): When teams avoid addressing difficult or controversial issues, they miss out on resolving important problems that could impact their success. Ignoring such topics can lead to unresolved conflicts, misalignment, and suboptimal decision-making.

They fail to tap into all the opinions and perspectives of team members (C): Fear of conflict can prevent team members from voicing their opinions and sharing diverse perspectives. This lack of open communication can result in missed opportunities for innovation and improvement, as well as decisions that do not reflect the collective wisdom of the team.

SAFe Scrum Master References

SAFe Principles: fostering a culture of open communication and collaboration

Integration points in agile development serve as critical junctures where progress is reviewed, and decisions can be made on whether to continue on the current path or pivot based on new information.

Integration Points:Regular integration points help in verifying progress, ensuring alignment with objectives, and assessing whether the current approach is delivering the desired outcomes.

Pivot or Persevere:These points provide the opportunity to pivot if necessary. Teams can change their course of action based on feedback, new insights, or changing requirements, ensuring that the final product meets the needs effectively.

Risk Mitigation:Regular integration reduces the risk of late discovery of issues and ensures that the product evolves in a way that adds value continuously.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Iteration Execution​​.

The ROAM risk management framework categorizes risks to ensure they are managed appropriately. When a risk is mitigated, a plan is put in place to reduce or eliminate the threat posed by the risk.

ROAM Framework:

Resolved:The risk is no longer an issue.

Owned:Someone is assigned to manage the risk.

Accepted:The risk is acknowledged, and its impact is accepted without further action.

Mitigated:Actions are taken to reduce the likelihood or impact of the risk.

Mitigation involves proactive planning and actions to reduce the severity or likelihood of a risk.

SAFe Scrum Master References:

SAFe Advanced Scrum Master Training Material, Chapter on Risk Management​​.