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MAC-16A ACMT 2016 Mac Service Certification Exam Questions and Answers

Questions 4

Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

Options:

A.

Apple Hardware Test

B.

Activity Monitor

C.

Apple Diagnostics

D.

System Information

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Questions 5

Where can a user disable the automatic login of a user account?

Options:

A.

System Preferences> Users & Groups > Login Options

B.

System Preferences > Security & Privacy > General

C.

System Preferences > Security & Privacy > Privacy

D.

System Preferences > Users & Groups > Login Items

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Questions 6

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

Options:

A.

Startup from OS X Recovery and choose the Get Help Online option.

B.

Startup from an OS X Install DVD and choose the Get Help Online option.

C.

In order to use Safari, the customer will have to restore the hard disk from a Time backup.

D.

She must first install OS X on an external disk, then use Safari to search Apple Support articles.

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Questions 7

System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates? SELECT FOUR.

Options:

A.

Install OS Xupdates

B.

Download newly available updates in the background

C.

Do not restart computer after updates are download

D.

Disable all third-party app updates

E.

Install app updates

F.

Prompt for my Apple ID password when any updates are available

G.

Install system data files and security updates

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Exam Code: MAC-16A
Exam Name: ACMT 2016 Mac Service Certification Exam
Last Update: Nov 24, 2024
Questions: 50
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