HP2-I14 Selling HP Supplies 2020 Questions and Answers

Product Security Response Team (PSRT)

Anti-Counterfeiting and Fraud (ACF)

Customer Delivery Inspection (COI)

Compliance and Risk Management (CoRM)

Use a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.

All HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.

All HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.

Security labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.

by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials

by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products

by examining suspicious large or mid-sized purchases for counterfeit and illicit products

by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles

Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.

Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.

Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.

Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.

Original HP supplies work the first time, every time.

Original HP supplies are less expensive than non-HP cartridges when bought in bulk.

Non-HP supplies are usually counterfeit and buyers can be subject to fines.

Non-HP supplies are not recyclable and are costly to dispose of properly.

Original HP supplies help reduce service calls, minimizing printer downtime.

Advanced technology intelligently predicts future print Jobs by averaging information from all previous print Jobs.

Proprietary sensors in the printhead detect air flow at the end of each page, triggering a message to install a new cartridge and continue printing.

Ink sensor technology manages efficient toner use and cartridge performance to maximize pigment life.

Sophisticated algorithms determine remaining ink quantity and send jobs to another printer with more ink.

Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.

Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.

Use a search engine to show how other HP customers have maintained their sustainability service levels.

Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.