HP2-H41 Selling Imaging and Printing Fundamentals Questions and Answers

HP devices have the biggest display screens.

Larger paper sizes are supported on HP devices.

Accessories connect easily to HP devices.

HP products and solutions create customer demand.

easy to do, inexpensive, environmentally friendly

habit, color, media

habit, communication, legal reasons

habit, easy to file, easy to discard

by smell

consciously and unconsciously

with curiosity

by touch and sight

without emotion

easy to change

based upon detailed information

always positive

made in the first 5 to 30 seconds

difficult to change

Single-pass, double-sided scanning

Full-size, pull-out keyboard

Automatic document feeder

HP ePrint

rigorous testing

stronger plastic framework

fewer product cycles

industry-leading service and support

performing side-by-side comparisons of data sheets

warming up the printers prior to testing

giving each vendor the same document to print offsite

testing both printers in the customer's working environment

product reliability

less expensive products/services

marketing expertise

more printing formats

broadest product portfolio

You should focus primarily on volume of sales.

You should focus only on your margin.

You should minimize time spent with customers.

You should focus on your customer's business problems.

the ability of a printer to collate and staple without jamming

the total cost of ownership, including memory and accessories

the total printing process, from clicking Print, to a finished page in the output bin

the movement of a print job through the network

cash flow, competitor activity, customers, and market share development

expense control, investment planning, sales, and administration

financial management, production planning, quality of goods, and stock control

sales growth, customer handling, administration and know-how, and expertise

HP ePrint email address

HP Jetdirect print server accessory

Standard network Ethernet or wireless connection

Active Directory, LDAP, or Kerberos access

approximately 10%

approximately 50%

approximately 70%

approximately 100%

Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals

HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required

Bundled genuine HP supplies sold contractually

Support packages that extend and enhance hardware and software service beyond the scope of the included warranty

brochures

proof prints

business cards

letterheads

less network traffic and faster total print-job time

larger grayscale and delicate grayscale variations

more heat and better fusion between toner and paper

more pixels and brighter color output

fastest first page out

superior reliability

lowest cost per page

highest rated print quality