Salesforce Certified Service cloud consultant (SU24)
Last Update Dec 25, 2024
Total Questions : 198 With Methodical Explanation
Why Choose CramTick
Last Update Dec 25, 2024
Total Questions : 198
Last Update Dec 25, 2024
Total Questions : 198
Customers Passed
Salesforce CRT-261
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Universal Containers wants to provide its five million customers a solution where customers can submit inquiries, monitor the status of those inquiries, and view their contact information.
Which type of Community license should be used to meet these requirements?
A support agent has a detailed question about product functionality. The agent needs to access a real-time response from internal subject matter experts.
Which feature will help the support agent send this question to the right group of people?
Choose one answer
Which two capabilities of Lightning Knowledge ensure accurate content in Articles? Choose 2 answers