78950X Avaya Contact Center Select Implementation and Maintenance Exam Questions and Answers

The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.

When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.

Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)

The information used to populate Real Time Displays may be transmitted by using which two modes? (Choose two.)

How can a reset assignment be identified?

Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)

Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?