Which of the following structural changes is used to decrease expenses by reducing the size of the workforce?
Which of the following communicates the executive team's expectations for the way the organization conducts business?
A department manager advises you that the productivity of his data-entry operators is unsatisfactory and asks you to develop a training program to improve their data-entry skills. What is your first step?
The human resource professional fulfills three core roles in any organization. These three roles help propel the company's success. Which of the following statements best describes the roles of an HR professional?
Which performance appraisal approach starts by identifying the most critical responsibilities and correlates it to a particular type of behavior - where each identified responsibility and behavior are assessed for performance?
As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address a minimum wage for employees?
Part of organizational development is a commitment to quality. One of the quality pioneers you should be familiar with is Philip B. Crosby. Which one of Crosby's absolutes of quality management is revealed below?
Your company is a government contractor with a current project of $250,000. As the Senior HR Professional you've been asked how the Walsh Healy Public Contracts Act will affect your organization. What is the Walsh Healy Public Contracts Act?
Which of the following contains legal provisions for giving compensation to surviving dependents if a work-related injury or illness results in the employee's death?
There is a document the federal government has created that you would like to use in your training class. You'll be teaching how the form is designed, its purpose, and what all parts of the form provide. The form will be included in your overhead presentation, in the course manual, and as a handout in the classroom. Is this legal?
Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and helps them re-orientate to the job market?
Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?
Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?
For which of the following is “the highest standards of care and professionals in a legal context” a key component?
Which of the following is not an example of the comparative style of performance review?
Which of the following types of interview is structured to cover specific areas related to the job requirements?
Which of the following keeps data current by dropping the oldest data when new data is added?
Which of the following are self-employed individuals who work on a project or fee basis with multiple customers or clients?
Electronic storage of records must include specific controls to ensure which of the following?
A reduced FMLA leave schedule means which of the following?
Which of the following occurs in violation of a contract clause prohibiting strikes during the term of the contract?
Which of the following activities makes sure that the products or services are available at times of peak customer demand?
What law requires organizations to pay their non-exempt employees one and one half times the regularly hour wage for work that exceeds 40 hours in one week?
Your organization uses virtual teams to complete projects. Jen is a project manager in this environment and she must act accordingly. All of the following are disadvantages of a virtual team that Jen must overcome except for which one?
Arbitrators chosen by all parties to resolve any disputes arising between them in the future are known as what?
Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?
The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?
Employers are required to provide a portable retirement plan to employees based on which of the following?
If employees no longer want the union to represent them, they may petition the NLRB for which of the following?
The doctrine of ________________ negligence was used to mitigate the employer's responsibility if the worker's actions contributed in any way to the injury.
Fran is the HR Professional for her organization and she's working with a new recruit in the HR department. Fran wants to explain the role of HR to the new recruit. Which of the following statements most accurately describes the role of an HR in an organization?
For purposes of developing a security program, an HR manager must assess potential risks and costs related to loss and protection. Which factor must the manager first examine?
A code of conduct is primarily used by companies that wish to do which of the following?
What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?
OSHA defines occupational safety and health hazards and how employers are to respond to certain scenarios that could happen in the workplace. One such standard is The General Duty Standard, Section 5. What does this standard mandate for employers?
You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?
You have been asked to complete an HR audit of your organization. Which of the following is NOT a tool or technique that's appropriate for an HR audit?
The correlation coefficient is a statistical measurement that is useful for which of the following?
Which of the following is a form of principled bargaining in which the parties look at all the issues and are able to make mutually agreeable trade-offs between those issues?
Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?
As an HR Professional, you need to be familiar with learning concepts. One such concept is orientation to learning. Which of the following statements best describes orientation to learning?
As an HR Professional for your company, you have been asked to participate in strategic planning. During the strategic planning conversation, Frank is discussing the Four P's of Marketing. What are the Four P's of Marketing?
One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?
Which of the following ensures that employees in different locations are paid at rates competitive in the labor market for specific jobs and locations?
A manager makes a sexual advancement to an employee who rejects the advance. Later, the manager does not allow the employee to be promoted because of the rejection of the sexual advancement. This is an example of what type of sexual harassment?
As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address sanitary working conditions?
A corporation is a legal entity that has rights and obligations. The corporation has a responsibility to act in the best interests of its owners. What term describes the obligation of the corporation to act in the best interest of its shareholders?
Deal and Kennedy defined the four dimensions of organizational culture that you should be familiar with, as an HR Professional. What dimension of organizational culture is best defined by the hidden hierarchy of power?
As a Senior HR Professional you often have to participate in strategic planning for your department and organization. Strategic planning has four phases to its completion. Which of the following is not one of the four phases of strategic planning?
As an HR Professional, you must be familiar with collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration?
Jennifer is an HR Professional and she's telling Hal about sexual harassment issues at their workplace. Jennifer wants to distinguish between the types of sexual harassment in this conversation. What are the two categories of sexual harassment Jennifer should address?
Which of the following are hired only at times of the year when the workload increases?
Which of the following Acts was the first federal legislation to regulate minimum wages?
Which of the following requires that employees act in the best interest of the employer?
As a Senior HR Professional you should be familiar with the rights of employees and how it relates to the performance and relationship with management and the organization. In this light, what are Weingarten Rights?
“When the workplace is permeated with discriminatory intimidation, ridicule and insult that is sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment, Title VII is violated.” This is a statement made with regard to which of the following sexual-harassment court cases?
On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?
If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?
Which of the following are narrative methods of appraisal that require managers to describe the employee's performance?
Each correct answer represents a complete solution. Choose all that apply.
Molly is the Director of HR at a large multinational corporation. She extended the open enrollment period for benefits in order to accommodate her spouse, who needed a different plan. This is an example of what?
Which performance appraisal method would be used most effectively in a large, geographically dispersed organization with many similar jobs?
Which of the following moves an entire function out of the organization to be handled by a company specializing in the function?
Health and wellness programs are beneficial for employers because they do what?
Which of the following is used to determine current market trends and competition for different skills and knowledge and to assist the employer in setting pay levels?
As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. This adverse impact lawsuit determined that discrimination need not be deliberate or observable to be real. Employees were segregated by race and were allowed to work only in the lowest paid position. What lawsuit is described?
The concept that recognizes that businesses are social organizations as well as economic systems and that productivity is related to employee job satisfaction is known as what?
As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the legal case, the United Steelworkers of America versus Weber regard?
Which of the following defines a list of jobs not suitable for children between the ages of 16 and 18?
You are the Senior HR Professional for your organization and you're leading a workshop on HR practices for your department. Your first topic is the Davis Bacon Act. What did the Davis Bacon Act accomplish?
Which of the following scenarios is an example of discrimination in a disparate treatment?
Your organization has decided to close one of the manufacturing plants, where it employs 250 employees. The closing is not a reflection of the employee's performance, but due to poor sales of the equipment the plant produces. What is the employer required to do for the employees in light of the plant closing?
How can an employer determine whether a job creates an ergonomic hazard for an employee?
An organization requires that all new managers must complete the first six months of their assignment traveling to different geographical locales. Female employees feel that this requirement restricts them from management positions because they have family obligations that would prevent them from traveling. The requirement to travel for six months is likely an example of what type of discrimination in this instance?
Which of the following assets consist of buildings, manufacturing machines and equipment, vehicles, furniture, and office equipment?
Drag and drop the types of Qualified Deferred Compensation Plans that correspond to their descriptions.
One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?
As a Senior HR Professional you should be familiar with employment laws and their effect on your company. What did the lawsuit Payne v. The Western & Atlantic Railroad Company establish?
Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?
Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college. Which of the following biases could be influencing the GM's decision?
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