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PEGAPCDC85V1 Pega Certified Decisioning Consultant (PCDC) version 8.5 Questions and Answers

Questions 4

Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.

Which two channels can the company use to present the new data plan to a customer? (Choose Two)

Options:

A.

Television

B.

Retail store

C.

Chatbot

D.

Billboard

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Questions 5

U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub™. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.

In the Answer Area, select the correct execution for each Task.

Options:

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Questions 6

U+ Bank has recently started using Pega Customer Decision Hub™ to display the first credit card offer, the Standard card, to every customer who logs in to their website.

Which three tasks do you need to perform to implement this requirement? (Choose Three)

Options:

A.

Set up business structure to Sales/CreditCards

B.

Define customer engagement polices

C.

Create and configure the real-time container

D.

Create the action and its web treatment

E.

Define customer contact policies

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Questions 7

In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

Options:

A.

None, properties are available

B.

Set Property

C.

Data Import

D.

Proposition Data

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Questions 8

U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.

What do you configure to implement this requirement?

Options:

A.

Trigger an external ETL (Extract-Transform-Load) process

B.

Select Refresh the audience

C.

Run the starting population segment daily

D.

Select different audience sample with similar profile

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Questions 9

MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.

What do you need to configure in the Next-Best-Action Designer to implement this requirement?

Options:

A.

Applicability rules

B.

Audience

C.

Prioritization formula

D.

Customer segment

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Exam Code: PEGAPCDC85V1
Exam Name: Pega Certified Decisioning Consultant (PCDC) version 8.5
Last Update: Dec 26, 2024
Questions: 60
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