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MB-230 exam
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Microsoft Dynamics 365 for Customer Service

Last Update Dec 27, 2024
Total Questions : 309 With Methodical Explanation

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Last Update Dec 27, 2024
Total Questions : 309

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Last Update Dec 27, 2024
Total Questions : 309

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Microsoft Dynamics 365 for Customer Service Questions and Answers

Questions 1

You need to set up users with permissions to use the digital messaging channels.

Which role should you assign to each user? To answer, drag the appropriate roles to the correct groups of users. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

MB-230 Question 1

Options:

Questions 2

You need to configure the options for the schedule.

Which options should you configure? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MB-230 Question 2

Options:

Questions 3

You need to configure each escalation scenario.

Which configuration should you use for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

MB-230 Question 3

Options:

What our customers are saying


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17-Aug-2024
Damien Francisco - Ireland cramtick

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