Conscious knowledge of one’s own character and feelings – a cornerstone of emotional intelligence – sometimes described as ‘know thyself’:
As part of a long term contract, a buyer may wish to use separate service level agreements (SLAs). If the targets are not met, which of the following options would compensate the purchaser?
Which one of the following is not part of John Adair’s 'action-centred leadership' model?
One of the appendices to a formal contract should be a 'pricing schedule'. This is because price is the most important item of a contract and it is a requirement for it to be detailed in a pricing schedule. Is this a correct statement?
Which of the following are examples of implied terms in a contract? Select TWO that apply.
Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.
According to CIPS / Profex, which of the following are not external stakeholders? Select two.
‘A person may exert power on the basis of their formal authority or status’
Which of the French and Raven sources of power is being described here?
Thinking about PEST, etc: under which heading would exchange rates and inflation fit?
Thinking about PEST, or PESTEL, or STEEPLE; under which two headings would taxation most comfortably sit?
Where there is transformational change coupled with a rapid rate of change (‘big bang’), is this:
Which of the following could be sent to suppliers under the heading of a 'performance specification'?
A set of required quality levels
A set of engineering drawings
A set of required safety levels and controls
A sample of the product
A local hospital has had to use a number of substitute cardiac pacemaker devices, due to poor delivery performance from its regular contracted cardiac equipment supplier. Which key performance indicators would be suitable to monitor the performance of the supplier in this area to help prevent the issue from reoccurring? Select TWO that apply.
Which of the following would be most suitable for a one-off purchase agreement?
An office manager buys some wallpaper based on samples, only to find the batch of paper delivered is of a slightly different colour than the sample provided. Is this an implied term covered under sale by description?
Which of the following would be suitable general key performance indicators (KPIs) for monitoring supplier performance? Select THREE that apply.
A small group of workers, under the leadership of a supervisor, seeking to make constructive practi-cal small changes to bring about operational improvement in the workplace.
Company A sends a purchase order complete with a set of conditions of contract for the provision of professional services to Company B. Company B responds with an invoice complete with a set of its own conditions of contract. Company A pays the invoice. Which conditions of contract take legal precedence?
Which of these are elements of a contract being in existence?
Confidentiality
Written format
Legal capacity
Correct form
Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the 'trust matrix'.
Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?
Fabrizio created a contract for his supplier which included various contract terms. One term that Fabrizio included stated that "as agreed the price of each pencil is $1.00." Which of the following options describes this term?
A catering supplier agrees to provide a meal to a school for $1.15 per unit for two years. What type of commercial agreement is this?
R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or of the future.
From the list shown, select the one answer which represents the solo leader, rather than the team leader.
A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.
Select one which best replaces xxxx.
Esther Francis has recently changed jobs from a supply role at Shine Cleaning Services (SCS) to a purchasing role at Southern Commercial Property (SCP). Esther requires industry technical input to develop a cleaning services requirements specification for her new employer. Esther Francis wants to include her former employer SCS in a market engagement exercise to inform the specification. Which of the following would be the most appropriate way to deal with the conflict of interest?
As a result of a global pandemic, a local hospital is facing significant patient capacity pressures and would like the construction of a new 50-bed ward to be prioritised and fully operational at the earliest opportunity. Which of the following pricing arrangements would support this aspiration?
Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says'.
Which of the following approaches could a purchasing organisation use to reduce the level of detail in a specification, without increasing the risk of an unsuccessful procurement process?
Increase the use of acronyms and abbreviations
Cross-refer to recognised industry standards
Require tendering suppliers to propose specifications
Provide samples to demonstrate the requirements
In what way might a contract clause be used to stop the supplier from making unwarranted price increases during the term of the contract?
In the Kubler-Ross Change Cycle, two of the elements can be combined to form one, which is called 'acceptance'.
Which two elements combine into this notion of 'acceptance'?
While it is recognised that longer-term contracts have the potential to drive significant benefits for the organisation, a number of situations are more suited to making one-off purchases. Which of the below situations is likely to be more suited to a one-off purchase?
The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?
In contracts, implied terms play a crucial role in defining the rights and obligations of parties, even when not expressly stated in the contract. Which of the following are potential examples of implied terms? Select TWO that apply.
If the speed of change was incremental, and the extent of change was realignment, what single term might we use to describe this change?
Because services are intangible, the key performance indicators for services are likely to be qualitative in all circumstances. Is this statement correct?
According to CIPS, which of the following are not included in the five ‘rights’ of procurement and supply?
Which of the following describes a tender process run under a framework agreement where the tender only includes price and limited aspects of quality?
Thinking about the PESTEL model, under which heading would ageing society most readily fall?
Which of the following would be included in a contract to ensure satisfactory outcomes are delivered?