Your admin quarantine is becoming a burden to manage due to a consistently high influx of messages that match the content compliance rule Your security team will not allow you to remove or relax this rule, and as a result, you need assistance processing the messages in the quarantine. What is the first step you should take to enable others to help manage the quarantine, while maintaining security?
Your Chief Information Security Officer is concerned about phishing. You implemented 2 Factor Authentication and forced hardware keys as a best practice to prevent such attacks. The CISO is curious as to how many such email phishing attempts you've avoided since putting the 2FA+Hardware Keys in place last month.
Where do you find the information your CISO is interested in seeing?
In the years prior to your organization moving to Google Workspace, it was relatively common practice for users to create consumer Google accounts with their corporate email address (for example, to monitor Analytics, manage AdSense, and collaborate in Docs with other partners who were on Google Workspace.) You were able to address active employees’ use of consumer accounts during the rollout, and you are now concerned about blocking former employees who could potentially still have access to those services even though they don't have access to their corporate email account.
What should you do?
As a Google Workspace administrator for your organization, you are tasked with controlling which third-party apps can access Google Workspace data. Before implementing controls, as a first step in this process, you want to review all the third-party apps that have been authorized to access Workspace data. What should you do?
What steps does an administrator need to take to enforce TLS with a particular domain?
Your corporate LDAP contains the email addresses of several hundred non-employee business partners. You want to sync these contacts to Google Workspace so they appear in Gmail’s address autocomplete for all users in the domain.
What are two options to meet this requirement? (Choose two.)
You are in the middle of migrating email from on-premises Microsoft Exchange to Google Workspace. Users that you have already migrated are complaining of messages from internal users going into spam folders. What should you do to ensure that internal messages do not go into Gmail spam while blocking spoofing attempts?
The nature of your organization's business makes your users susceptible to malicious email attachments. How should you implement a scan of all incoming email attachments?
An administrator accidentally deleted several Workspace user accounts from the Google Admin Console two weeks ago. How can you recover the deleted user accounts?
Your-company.com finance departments want to create an internal application that needs to read data from spreadsheets. As the collaboration engineer, you suggest using App Maker. The Finance team is concerned about data security when creating applications with App Maker.
What security measures should you implement to secure data?
Your company has received help desk calls from users about a new interface in Gmail that they had not seen before. They determined that it was a new feature that Google released recently. In the future, you'll need time to review the new features so you can properly train employees before they see changes.
What action should you take?
Your sales team, which is organized as its own organizational unit, is prone to receiving malicious attachments. What action should you take, as an administrator, to apply an additional layer of protection in the admin console for your sales team without disrupting business operation?
You need to protect your users from untrusted senders sending encrypted attachments via email. You must ensure that these messages are not delivered to users' mailboxes. What step should be taken?
Samantha, an employee from your engineering department, has submitted a help desk ticket. She is unable to share a Google Doc file with Jason, her coworker in the marketing department. However, Samantha is able to share the same file with her colleagues in the engineering department. You must troubleshoot the issue. What should you do?
Your organization has just completed migrating users to Workspace. Many employees are concerned about their legacy Microsoft Office documents, including issues of access, editing, and viewing. Which two practices should you use to alleviate user concerns without limiting Workspace collaboration features? (Choose two.)
Your business partner requests that a new custom cloud application be set up to log in without having separate credentials.
What is your business partner required to provide in order to proceed?
When reloading Gmail in Chrome, the web browser returns a 500 Error. As part of the troubleshooting process, Google support asks you to gather logs. How can this be accomplished?
You have enabled Automatic Room Replacement for your calendar resources, but it is not working for any instances of a conflict booking. What could be the issue?
Your company has been engaged in a lawsuit, and the legal department has been asked to discover and hold all email for two specific users. Additionally, they have been asked to discover and hold any email referencing “Secret Project 123.”
What steps should you take to satisfy this request?
The organization has conducted and completed Security Awareness Training (SAT) for all employees. As part of a new security policy, employees who did not complete the SAT have had their accounts suspended. The CTO has requested to be informed of any accounts that have been re-enabled to ensure no one is in violation of the new security policy.
What should you do?
A user has reported that they did not receive an email from one of their normal correspondents. What information do you need to collect from the user to investigate the cause of the issue?
Your default Vault retention policy for Gmail is set to 365 days Your legal department has just informed you that emails sent and received by the customer support department are sensitive and must be retained for only 30 days You must enforce this new retention policy in the simplest way What should you do?
Your organization has enabled spoofing protection against unauthenticated domains. You are receiving complaints that email from multiple partners is not being received. While investigating this issue, you find that emails are all being sent to quarantine due to the configured safety setting. What should be the next step to allow uses to review these emails and reduce the internal complaints while keeping your environment secure?
In your organization, users have been provisioned with either Google Workspace Enterprise, Google Workspace Business, or no license, depending on their job duties, and the cost of user licenses is paid out of each division's budget. In order to effectively manage the license disposition, team leaders require the ability to look up the type of license that is currently assigned, along with the last logon date, for their direct reports.
You have been tasked with recommending a solution to the Director of IT, and have gathered the following requirements:
Team leaders must be able to retrieve this data on their own (i.e., self-service).
Team leaders are not permitted to have any level of administrative access to the Google Workspace Admin panel.
Team leaders must only be able to look up data for their direct reports.
The data must always be current to within 1 week.
Costs must be mitigated.
What approach should you recommend?
The helpdesk at your organization reports that many users in multiple locations are not able to access Gmail, but can access other Workspace services. You must troubleshoot the issue What should you do first?
Security and Compliance has identified that data is being leaked through a third-party application connected to Google Workspace. You want to investigate using an audit log.
What log should you use?
Your marketing department needs an easy way for users to share items more appropriately. They want to easily link-share Drive files within the marketing department, without sharing them with your entire company. What should you do to fulfil this request? (Choose two.)
Your company has just received a shipment of ten Chromebooks to be deployed across the company, four of which will be used by remote employees. In order to prepare them for use, you need to register them in Google Workspace.
What should you do?
Your organization has been on Google Workspace Enterprise for one year. Recently, an admin turned on public link sharing for Drive files without permission from security. Your CTO wants to get better insight into changes that are made to the Google Workspace environment. The chief security officer wants that data brought into your existing SIEM system.
What are two ways you should accomplish this? (Choose two.)
Your Security Officer ran the Security Health Check and found the alert that “Installation of mobile applications from unknown sources” was occurring. They have asked you to find a way to prevent that from happening.
Using Mobile Device Management (MDM), you need to configure a policy that will not allow mobile applications to be installed from unknown sources.
What MDM configuration is needed to meet this requirement?
By using Account Activity reports, you have flagged several users who are uploading large files. You want to ensure you don't run out of pooled storage and you want to stop the abuse. What should you do first?
Your organization syncs directory data from Active Directory to Google Workspace via Google Cloud Directory Sync. Users and Groups are updated from Active Directory on an hourly basis. A user's last name and primary email address have to be changed. You need to update the user’s data.
What two actions should you take? (Choose two.)
A subset of users from the finance and human resources (HR) teams need to share documents with an external vendor. However, external content sharing is prohibited for the entire finance team. What would be the most secure method to enable external sharing for this set of users?
Your company is using Google Workspace Enterprise Plus, and the Human Resources (HR) department is asking for access to Work Insights to analyze adoption of Google Workspace for all company employees. You assigned a custom role with the work Insights permission set as “view data for all teams” to the HR group, but it is reporting an error when accessing the application. What should you do?
Your organization wants more visibility into actions taken by Google staff related to your data for audit and security reasons. They are specifically interested in understanding the actions performed by Google support staff with regard to the support cases you have opened with Google. What should you do to gain more visibility?
Your chief compliance officer is concerned about API access to organization data across different cloud vendors. He has tasked you with compiling a list of applications that have API access to Google Workspace data, the data they have access to, and the number of users who are using the applications.
How should you compile the data being requested?
A large enterprise that had a security breach is working with an external legal team to determine best practices for an investigation. Using Google Vault, the security team is tasked with exporting data for review by the legal team. What steps should you take to securely share the data in question?
As a Workspace Administrator, you want to keep an inventory of the computers and mobile devices your company owns in order to track details such as device type and who the device is assigned to. How should you add the devices to the company-owned inventory?
A user does not follow their usual sign-in pattern and signs in from an unusual location.
What type of alert is triggered by this event?
Your organization has upgraded to a Google Workspace edition with Vault and has hired a new audit team You are configuring access for this audit team with these privileges
• Chief legal executive - reporting privileges
• Legal audit manager - full Vault privileges
• Data reviewer - searching privileges
You must enable access for these three roles What should you do?
Your-company.com recently started using Google Workspace. The CIO is happy with the deployment, but received notifications that some employees have issues with consumer Google accounts (conflict accounts). You want to put a plan in place to address this concern.
What should you do?
Your organization is part of a highly regulated industry with a very high turnover. In order to recycle licenses for new employees and comply with data retention regulations, it has been determined that certain Google Workspace data should be stored in a separate backup environment.
How should you store data for this situation?
Your client is a 5,000-employee company with a high turn-over rate that requires them to add and suspend user accounts. When new employees are onboarded, a user object is created in Active Directory. They have determined that manually creating the users in Google Workspace Admin Panel is time-consuming and prone to error. You need to work with the client to identify a method of creating new users that will reduce time and error.
What should you do?
Your organization has a new security requirement around data exfiltration on iOS devices. You have a requirement to prevent users from copying content from a Google app (Gmail, Drive, Docs, Sheets, and Slides) in their work account to a Google app in their personal account or a third-party app. What steps should you take from the admin panel to prevent users from copying data from work to non-work apps on iOS devices?
You are a Workspace Administrator with a mix of Business Starter and Standard Licenses for your users. A Business Starter User in your domain mentions that they are running out of Drive Storage Quota. Without deleting data from Drive, what two actions can you take to alleviate the quota concerns for this user? (Choose two.)
After making a recent migration to Google Workspace, you updated your Google Cloud Directory Sync configuration to synchronize the global address list. Users are now seeing duplicate contacts in their global directory in Google Workspace. You need to resolve this issue.
What should you do?
An employee at your organization is having trouble playing a video stored in Google Drive that is embedded in their Google Slides presentation You need to collect the necessary details to troubleshoot the issue What should you do?
A user is reporting that external, inbound messages from known senders are repeatedly being incorrectly classified as spam. What steps should the admin take to prevent this behavior in the future?
Your organization uses a third-party product to filter mail before it arrives at your Workspace Domain. How should you configure Gmail to ensure that inbound messages are not seen as a spam attack due to the volume of mail being received from this product?
A user named Alice is leaving your organization You need to transfer all of Alice's data from her Drive to Bob's Drive in the most simple and efficient manner possible What should you do?
Madeupcorp.com is in the process of migrating from a third-party email system to Google Workspace. The VP of Marketing is concerned that her team already administers the corporate AdSense, AdWords, and YouTube channels using their @madeupcorp.com email addresses, but has not tracked which users have access to which service. You need to ensure that there is no disruption.
What should you do?
Your company has sales offices in Madrid, Tokyo, London, and New York. The outbound email for those offices needs to include the sales person's signature and a compliance footer. The compliance footer needs to say “Should you no longer wish to receive emails about this offer, please reply with UNSUBSCRIBE.” You are responsible for making sure that users cannot remove the footer.
What should you do?
A user has traveled overseas for an extended trip to meet with several vendors. The user has reported that important draft emails have not been saved in Gmail, which is affecting their productivity. They have been constantly moving between hotels, vendor offices, and airport lounges.
You have been tasked with troubleshooting the issue remotely. Your first priority is diagnosing and preventing this from happening again, and your second priority is recovering the drafts if possible. Due to time zone differences, and the user's busy meeting schedule, you have only been able to arrange a brief Hangouts Meet with the user to gather any required troubleshooting inputs.
What two actions should be taken on this call with the user? (Choose two.)
A company has thousands of Chrome devices and bandwidth restrictions. They want to distribute the Chrome device updates over a period of days to avoid traffic spikes that would impact the low bandwidth network.
Where should you enable this in the Chrome management settings?
Your organization recently had a sophisticated malware attack that was propagated through embedded macros in email attachments. As a Workspace administrator, you want to provide an additional layer of anti-malware protection over the conventional malware protection that is built into Gmail. What should you do to protect your users from future unknown malware in email attachments?
Your organization has recently gone Google, but you are not syncing Groups yet. You plan to sync all of your Active Directory group objects to Google Groups with a single GCDS configuration.
Which scenario could require an alternative deployment strategy?
TESTED 27 Dec 2024
