ASD01 Designing Blue Prism Process Solutions Questions and Answers

A process definition document has been produced for a process that interfaces with two applications: FirstApp and Customer Information (CI). The process requirement is to perform data extractionfrom FirstApp before performing a number of steps in the CI application.

It is estimated that to perform the daily case volume within SLA’s will require 10 robots. Average case time is approximately 10 minutes, with the FirstApp steps requiring only 1 minute to perform.

The client has a limited number of licenses for the FirstApp application and is reluctant to use 10 of these licenses to automate the process.

Which of the below is a valid design option for the project?

Imagine you are designing the application integration logic for a solution. One of the applications involved is one you have not automated before but it is widely used and the project is the first in a series for this client.

Which of the following are valid considerations when designing business objects? (Choose two.)

SanQuest Bank’s call center regularly receives requests fromcustomers for the exact amount required to clear their loan. This is a complicated calculation that is prone to human error. The bank has decided to use Blue Prism to perform the calculation and is considering amending its front end system OneBase to allowa user to click a button to request a Loan Consolidation Amount.

They plan to communicate with Blue Prism using web services. Consider the two proposed designs:

Here a Blue Prism object is exposed as a web service. OneBase calls this service providingthe account number. The Blue Prism object add the case to a work queue and then returns the Case ID to complete the web service call.

A Blue Prism process works the queue and harvests the data required to perform the calculation. The same Blue Prism process calls a OneBase web service and provides the load settlement figure. OneBase completes the web service call by returning a success flag.

Here the Blue Process that harvests the data is exposed a web service with the loan settlement figure as an output. OneBase calls the web service and provides the account number. The BluePrism process harvests the data and completes the web service call by providing the loan settlement figure.

Considering Blue Prism best practice which of the following statements is correct?

Pacific West Banking has a payments process that automatically receives pending payments from multiple regions into their payment system (Paytex).

Paytex contains a queue of cases awaiting payment. When processing the case manually an agent must use two other systems, the core banking system (DataPlus) and online account checker (FireWire).

The manual processing must perform the following steps:

• Open the next case where the status is null in Paytex
• Set the status to “In Progress” in Paytex
• Validate source account in DataPlus
• Confirm source funds in DataPlus
• Checkfor fraud flags in Paytex
• Confirm recipient IBAN details in Firewire
• Perform payment in Paytex
• Update case in Paytex queue. Add payment confirmation number to case and set status to “Completed”
• Where cases cannot be fulfilled due to validation errors (e.g. invalid account details, insufficient funds, suspected fraud etc.) the customers will be contacted by the agent to resolve.

A proposed Blue Prism solution with the following properties has been created to automate the payment processing:

• There willbe one Blue Prism process that will perform the steps described above.
• Where a case is an exception the status will be set in Paytex to “Manual Review” in order that the manual team can pick up the case from Paytex and contact the customer and conclude the case.
• It is anticipated that to meet the SLAs of the expected volumes up to 5 instances of the Blue Prism process will be required to run concurrently.
• A Blue Prism work queue will be used to host the payments. The queue will be configured for only 1attempt per case and the key will be (region) & {source account number}.
• The process will be started by the scheduler at 06:00 and will stop at 05:50.

Which of the following are correct? (Choose three.)

The status of a Work Queue can be used as a method of recording that work has been done so far on a Work Queue item.

Please consider the following statements:

1. For MI, to easily see how far an item has beenworked.

2. To aid manual working of exceptions, providing the Item Status can inform staff what work is still outstanding on an item that needs manually.

3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates have already been performed so that they are not repeated.

4. To record the Customer’s Surname