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AHM-540 Medical Management Questions and Answers

Questions 4

The Shoreside Health Plan recently added coverage for behavioral healthcare services to its benefit package. In order to support the quality of its behavioral healthcare services, Shoreside plans to seek accreditation for its behavioral healthcare program. Accreditation specifically designed for behavioral healthcare programs is available through

1. The Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

2. The National Committee for Quality Assurance (NCQA)

3. The American Accreditation HealthCare Commission/URAC (URAC)

Options:

A.

All of the above

B.

1 and 2 only

C.

2 and 3 only

D.

1 only

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Questions 5

By definition, the development and implementation of parameters for the delivery of healthcare services to a health plan’s members is known as

Options:

A.

utilization management (UM)

B.

quality management (QM)

C.

care management

D.

clinical practice management

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Questions 6

The Hall Health Plan gathered objective clinical information about the recommended uses and dosages of angiotensin-converting enzyme (ACE) inhibitors and presented the information to network providers to illustrate the appropriate use of these frequently prescribed and expensive drugs. This information indicates that Hall most likely educated its network providers through the use of

Options:

A.

detailing

B.

cognitive services

C.

counter detailing

D.

drug efficacy study implementation (DESI)

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Questions 7

In order to be effective, a clinical pathway must improve quality and decrease costs.

Options:

A.

True

B.

False

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Questions 8

The case management program director at the Nova Health Plan calculated the program’s ratio of medical expense savings to case management administrative costs for the previous quarter based on the following cost information:

Administrative costs for case management ..........$40,000

Actual medical care expenses for patients under case management ..........$680,000

Projected medical care expenses for the same patients without case management ..........$900,000

This information indicates that, for the previous quarter, Nova’s ratio of medical expense savings to case management administrative costs was

Options:

A.

0.71/1

B.

0.80/1

C.

5.50/1

D.

1.25/1

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Questions 9

Recent laws and regulations have established new requirements for Medicaid eligibility. The Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996 affected Medicaid eligibility by

Options:

A.

severing the link between Medicaid and public assistance

B.

eliminating the need for applications for Medicaid and public assistance

C.

allowing states to provide healthcare benefits to groups outside the traditional Medicaid population

D.

providing supplemental funding for dual eligibles in the form of five-year block grants

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Questions 10

The following statements are about the characteristics of a utilization review (UR) program. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

Options:

A.

A primary goal of UR is to address practice variations through the application of uniform standards and guidelines.

B.

UR evaluates whether the services recommended by a member’s provider are covered under the benefit plan.

C.

UR recommends the procedures that providers should perform for plan members.

D.

A health plan’s UR program is usually subject to review and approval by the state insurance and/or health departments.

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Questions 11

Access to services is an important issue for both fee-for-service (FFS) Medicaid and managed Medicaid programs. Access to services under managed Medicaid is affected by the

Options:

A.

lack of qualified providers in provider networks

B.

lack of resources necessary to establish case management programs for patients with complex conditions

C.

unstable eligibility status of Medicaid recipients

D.

inability of Medicaid recipients to change health plans or PCPs

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Questions 12

Accreditation is intended to help purchasers and consumers make decisions about healthcare coverage.

The following statements are about accreditation. Select the answer choice containing the correct statement.

Options:

A.

At the request of health plans, accrediting agencies gather the data needed for accreditation.

B.

Most purchasers and consumers review accreditation results when making decisions to purchase or enroll in a specific health plan.

C.

Accreditation is typically conducted by independent, not-for-profit organizations.

D.

All health plans are required to participate in the accreditation process.

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Questions 13

The Glenway Health Plan’s pharmacy and therapeutics (P&T) committee conducted pharmacoeconomic research to measure both the clinical outcomes and costs of two new cholesterol-reducing drugs. Results were presented as a ratio showing the cost required to produce a 1 mcg/l decrease in cholesterol levels. The type of pharmacoeconomic research that Glenway conducted in this situation was most likely

Options:

A.

cost-effectiveness analysis (CEA)

B.

cost-minimization analysis (CMA)

C.

cost-utility analysis (CUA)

D.

cost of illness analysis (COI)

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Questions 14

The Carlyle Health Plan uses the following clinical outcome measures to evaluate its diabetes and asthma disease management programs:

Measure 1: The percentage of diabetic patients who receive foot exams from their providers according to the program’s recommended guidelines Measure 2: The number of asthma patients who visited emergency departments for acute asthma attacks

From the answer choices below, select the response that correctly identifies whether these measures are true outcome measures or intermediate outcome measures. Measure 1- Measure 2-

Options:

A.

Measure 1-true outcome measure Measure 2-true outcome measure

B.

Measure 1-true outcome measure Measure 2-intermediate outcome measure

C.

Measure 1-intermediate outcome measure Measure 2-true outcome measure

D.

Measure 1-intermediate outcome measure Measure 2-intermediate outcome measure

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Questions 15

Demetrius Farrell, age 82, is suffering from a terminal illness and has consulted his health plan about the care options available to him. In order to avoid unwanted, futile interventions, Mr. Farrell signed an advance directive that indicates the types of end-of-life medical treatment he wants to receive. His family is to use this document as a guide should Mr. Farrell become incapacitated.

For this question, if answer choices (A) through (C) are all correct, select answer choice (D). Otherwise, select the one correct answer choice.

Decisions regarding Mr. Farrell’s end-of-life care are legally the right and responsibility of

Options:

A.

Mr. Farrell and his family

B.

Mr. Farrell’s physician

C.

Mr. Farrell’s health plan

D.

All of the above

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Questions 16

Health plans often use accreditation as a means of evaluating the quality of care delivered to plan members. Accreditation of subacute care providers is available from the

Options:

A.

National Committee for Quality Assurance (NCQA)

B.

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

C.

American Accreditation HealthCare Commission/URAC (URAC)

D.

Foundation for Accountability (FACCT)

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Questions 17

Health plan performance measures include structure measures, process measures, and outcome measures. The following statements are about the characteristics of these three types of performance measures. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

Options:

A.

The most widely used structure measures relate to physician education and training.

B.

One advantage of structure measures over process measures is that structures are often linked directly to healthcare outcomes.

C.

Process measures are useful in identifying underuse, overuse, and inappropriate use of services.

D.

One disadvantage of outcome measures is that they can be influenced by factors outside the control of the health plan.

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Questions 18

Demetrius Farrell, age 82, is suffering from a terminal illness and has consulted his health plan about the care options available to him. In order to avoid unwanted, futile interventions, Mr. Farrell signed an advance directive that indicates the types of end-of-life medical treatment he wants to receive. His family is to use this document as a guide should Mr. Farrell become incapacitated.

The document that Mr. Farrell is using to communicate his end-of-life healthcare wishes to his family is known as a

Options:

A.

medical power of attorney

B.

patient assessment and care plan

C.

living will

D.

healthcare proxy

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Questions 19

Helena Ray, a member of the Harbrace Health Plan, suffers from migraine headaches. To treat Ms. Ray’s condition, her physician has prescribed Upzil, a medication that has Food and Drug Administration (FDA) approval only for the treatment of depression. Upzil has not been tested for safety or effectiveness in the treatment of migraine headache. Although Harbrace’s medical policy for migraine headache does not include coverage of Upzil, Harbrace has agreed to provide extra-contractual coverage of Upzil for Ms. Ray.

The following statement(s) can correctly be made about Harbrace’s use of extra-contractual coverage:

1. Harbrace’s medical policy most likely establishes the procedure that Harbrace used to evaluate the value of Upzil for treating Ms. Ray

2. One way for Harbrace to reduce the risk associated with extra-contractual coverage is by including an alternative care provision in its contracts with purchasers

Options:

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

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Questions 20

DUR can be conducted prospectively, concurrently, or retrospectively. One true statement about prospective DUR is that it

Options:

A.

involves periodic audits of the medical records of a certain group of patients

B.

is based on historical data

C.

focuses on the drug therapy for a single patient rather than overall usage patterns

D.

is conducted by physicians, without input from pharmacists

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Questions 21

CMS has developed two prototype programs—Programs of All-inclusive Care for the Elderly (PACE) and the Social Health Maintenance Organization (SHMO) demonstration project—to deliver healthcare services to Medicare beneficiaries. From the answer choices below, select the response that correctly identifies the features of these programs.

Options:

A.

PACE-annual limits on benefits for nursing home and community-based care SHMO-no limits on long-term care benefits

B.

PACE-provide long-term care only SHMO-provide acute and long-term care

C.

PACE-enrollees must be age 65 or older SHMO-enrollees must be age 55 or older

D.

PACE-enrollment open to nursing home certifiable Medicare beneficiaries only SHMO-enrollment open to all Medicare beneficiaries

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Questions 22

Home healthcare encompasses a wide variety of medical, social, and support services delivered at the homes of patients who are disabled, chronically ill, or terminally ill. The time period(s) when health plans typically use home healthcare include

1. The period prior to a hospital admission

2. The period following discharge from a hospital

Options:

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

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Questions 23

Elaine Newman suffered an acute asthma attack and was taken to a hospital emergency department for treatment. Because Ms. Newman’s condition had not improved enough following treatment to warrant immediate release, she was transferred to an observation care unit. Transferring Ms. Newman to the observation care unit most likely

Options:

A.

resulted in unnecessarily expensive charges for treatment

B.

prevented Ms. Newman from receiving immediate attention for her condition

C.

gave Ms. Newman access to more effective and efficient treatment than she could have obtained from other providers in the same region

D.

allowed clinical staff an opportunity to determine whether Ms. Newman required hospitalization without actually admitting her

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Questions 24

The American Accreditation HealthCare Commission/URAC (URAC) has an accreditation program specifically for case management services. From the answer choices below, select the response that correctly identifies the type(s) of case management services addressed by URAC’s standards and the type(s) of organizations to which these standards may be applied.

Options:

A.

Type(s) of Services-on-site services only Type(s) of Organization-health plans only

B.

Type(s) of Services-on-site services only Type(s) of Organization-any organization that performs case management functions

C.

Type(s) of Services-both telephonic and on-site services Type(s) of Organization-health plans only

D.

Type(s) of Services-both telephonic and on-site services Type(s) of Organization-any organization that performs case management functions

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Exam Code: AHM-540
Exam Name: Medical Management
Last Update: Nov 24, 2024
Questions: 163
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