APMG-International AgilePM-Foundation Dumps Questions Answers

The missing word in the sentence is “Champion”. The Business Sponsor is known as the project Champion because they are committed to the solution and the delivery approach34. This role is crucial as it provides the strategic direction and controls the funding/budget for the project1.

Financial: A measurable increase in sales reflects improved financial performance, making it a financial metric. Financial views in a change delivery scorecard often include profitability, revenue growth, and ROI—all of which are influenced by sales increases.

Customer, Internal, Learning & Growth: These are equally important views but do not directly relate to sales performance. For instance:

Customer View: Focuses on customer satisfaction and loyalty.

Internal View: Addresses process efficiency.

Learning & Growth View: Pertains to employee development and organizational innovation.

Key AgilePM Concepts Referenced:

Scorecard and Value Metrics: AgilePM Handbook, Section 2.5.3.

Encourages Users: Change management focuses on equipping people to adopt and use new ways of working effectively, which maximizes the realization of benefits.

Other Options:

B: Avoiding dis-benefits is part of risk management.

C: Accountability lies with the sponsor, not change management alone.

D: Change management supports outcomes but doesn’t directly produce them.

Key AgilePM Concepts Referenced:

Role of Change Management in Benefits Realization: AgilePM Handbook, Chapter 7, Section 7.4.