During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive. For which application is this additional hard drive typically used?
In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning. Which of the following is the reason for the user's inability to use these features?
When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?
A customer wants all employees to be able to communicate seamlessly with each other and external parties. Some of their employees are often on the road, or off-site.
Which application can you recommend for these users?
After the first start-up of an IP Office™ system, some default security Rights Groups are available.
Which Rights Group allows access to the diagnostic application that provides real time status, historic utilization, alarm information, and more?
In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?
A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system. What should you do to determine the cause of the delay?
Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office. What are the two actions required to view QoS outcomes? (Choose two.)
A customer has two main receptionists using SoftConsole, however, two back office workers have the SoftConsole on their PC to take calls and cover for the receptionists when they are away from their desk. During business hours, how many licenses are required for the two SoftConsoles?
If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?
When a voicemail message is left for a user, and if the customer is using Embedded Voicemail, where are the voice files held?
A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user’s extension should ring for 10 seconds before trying the next available person. Which timer should be configured with a value of 10 seconds to achieve this requirement?
In which application can Debug level be set to Verbose to generate log files for troubleshooting?
A customer has a requirement to restrict users from dialing international numbers. What is the most efficient way to enforce this policy?
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?
A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?
What is the maximum number of ISDN PRI trunks that can be configured on an IP500 control unit with 12 DID DS30 modules?
Which Avaya IP Office™ 500V2 base module supports both Analogue and Digital telephony?
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?
Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?
After a failure of the original Primary Avaya IP Office™ server, a restore needs to be applied to a replacement Avaya IP Office™ server.
To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)
A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?
By which method are alarm notifications sent to an Avaya IP Office™ support engineer?
Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server? (Select three.)
A customer wants to restrict certain users from dialing out after 5 PM, limiting them to only dialing emergency numbers and internal extensions. Which two programming options can you use to achieve this?
Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office. What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?
Which application can be used to display the configuration size of the Avaya IP Office system?
System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?
Which requirement is needed to allow a user to use the Softconsole application?
A customer requires that all users be blocked from making international calls. Which method can be used to efficiently apply this restriction to the IP Office Platform's short codes?
A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?
A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?
During an installation of Server Edition, the main Avaya IP Office™ service as well as Voicemail Pro and one-X® Portal are installed. After the installation these services should be running.
Which two are used to check that these services are running? (Choose two.)
Which mode should be selected in Manager to create and modify all aspects of an IP Office system?
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?
A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant. What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)
Providers are components of one-X® Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?
Where can password rules and complexities be set for Users?
A From the Manager application go to Advanced > Security Settings and open General Settings
B From the User Portal go to settings and change the security settings
C. From the Web Manager, go to Call Management > Security.
D From the Manager application open your system configuration and select a user in the Users section and open the Security tab
What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?
Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)
Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?
In the Distributed Voicemail Pro and the Central Voicemail Pro, what protocol do they use to communicate with each other?
When you erase security settings and set them back to default, which three passwords will you be prompted to change?
What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?
Within the Configuration Wizard, which specific field must be populated first, before any other fields become visible?
What is the purpose of the "SMTP Authentication" setting in the email configuration of Avaya IP Office?
What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)
When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)
TESTED 03 Apr 2025
