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Information-Technology-Management WGU Information Technology Management QGC1 Questions and Answers

Questions 4

What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.

Options:

A.

Report IT issues to the CIO as they arise and implement the ClO's solutions

B.

Recognize the possibility of budget overages before they occur

C.

Discover and review development in information technology

D.

Recommend opportunities and actions to benefit the organization

E.

Oversee hiring to enhance the implementation of future improvements

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Questions 5

What is a common risk associated with outsourcing software development?

Options:

A.

Risk of breach of confidential information

B.

High cost of developers' salaries

C.

Lack of flexibility to respond to rapid market changes

D.

Short-term contracts that are difficult to renew

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Questions 6

What are ecological results of the expanded use of technology? Choose 2 answers.

Options:

A.

Lengthened life span of computer equipment

B.

Increased carbon emissions

C.

More people purchasing computer equipment

D.

Decreased electronic waste

E.

Increased energy consumption

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Questions 7

Which factor in the planning process is considered true, real, or certain without proof or demonstration?

Options:

A.

Project requirements

B.

Project theory

C.

Project assumption

D.

Project objective

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Questions 8

Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

Options:

A.

Business continuity plans

B.

Augmentation plans

C.

Authentication plans

D.

Disaster recovery plans

E.

Backup and recovery plans

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Questions 9

Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

Options:

A.

Project scope

B.

Project management

C.

Project milestone

D.

Project plan

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Questions 10

Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

Options:

A.

Information privacy

B.

Email privacy

C.

Social media

D.

Acceptable use

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Questions 11

Which term describes a type of computer built using environment-friendly materials and designed to save energy?

Options:

A.

Green

B.

Workstation

C.

Personal

D.

Server

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Questions 12

A director of software development observes friction between various team members. How should the director alleviate team friction?

Options:

A.

Ask each team member to provide weekly feedback via email

B.

Create a culture of showing appreciation

C.

Nurture competition among team members

D.

Provide a public forum for anonymous feedback

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Questions 13

What is the bullwhip effect?

Options:

A.

The process of stockpiling excess inventory due to incorrect product demand communication between the supplier and its partners

B.

The optimization resulting from high visibility of all areas up and down the supply chain

C.

A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things

D.

The process by which products in a network increase in value to users as the number of users increases

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Questions 14

Which statement describes the planning phase of the systems development life cycle (SDLC)?

Options:

A.

Performing corrections, additions, and upgrades to ensure the system continually meet business goals

B.

Establishing full descriptions of the desired features and operations of the system

C.

Establishing a high-level strategy and goals for an intended project

D.

Bringing project pieces together, checking interoperability, and verifying functionality

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Questions 15

A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

Options:

A.

Distribution management (DM)

B.

Customer relationship management (CRM)

C.

Supply chain management (SCM)

D.

Operations management (OM)

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Questions 16

Which statement describes the development phase of the systems development life cycle (SDLC)?

Options:

A.

Physically constructing software and information systems using programming languages

B.

Performing corrections, additions, and upgrades to ensure the system continually meets business goals

C.

Bringing project pieces together, checking interoperability, and verifying functionality

D.

Placing the software or information system into production to allow users to perform business operations

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Questions 17

Which basic business system serves operational level analysts in an organization?

Options:

A.

Optimization analysis system (OAS)

B.

Decision support system (DSS)

C.

Transaction processing system (TPS)

D.

Executive information system (EIS)

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Questions 18

What is an advantage of using a trusted third party to confirm correlations between users and public keys in disaster recovery planning?

Options:

A.

Monitors enclosures

B.

Protects against encrypted attacks

C.

Provides authentication and authorization

D.

Features full-time monitoring

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Questions 19

An inventory manager is using a company's customer relationship management (CRM) system to determine how much inventory to pre-order for an upcoming sales promotion.

Which phase of CRM does this describe?

Options:

A.

Predicting

B.

Defining

C.

Reporting

D.

Analyzing

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Exam Name: WGU Information Technology Management QGC1
Last Update: Feb 5, 2025
Questions: 66
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