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GPHR Global Professional in Human Resource Questions and Answers

Questions 4

A company has planned and executed an a successful 3-year international assignment of an individual to its new office in Beijing, China. The individual has three more monthd on assignment before returning to the United States. The expatriate has repeatedly e-mailed and called leaving messages with both the home country manager and the human resources professional in orger to inquire about his new role after the assignment, but has not received any response. In response, the international assignee has gotten more anxious, which has affected his productivity. Which of the following outcomes is NOT likely as a direct result of the above scenario?

Options:

A.

Individual quits after returning from the assignment

B.

Successful repatriation

C.

Brownout of the individual

D.

Host country manager facilitates the response regarding his career growth

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Questions 5

A global team is made up of 5 individuals and a manager. The manager is located at headquarters in the U.S., 2 individuals are in Europe, and 3 individuals are in 3 different locations in Asia. The manager defines the group's goals, delegates work, and makes tough decisions when necessary.

His team is made up of a creative innovator, a person to deal with all of the operational details and requirements, a person who continuously communicates across the group and explores alternatives; a strategic thinker, and a person to evaluate and curtail potential errors and negative consequences. In this scenario, which of the following is NOT an aspect that the manager should monitor in order to ensure a successful global team ?

Options:

A.

Building trust amongst the team

B.

Establishing goals and boundaries across the team

C.

Add a person into the team to play the coordinator role

D.

Resolving conflicts amongst the team

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Questions 6

Which of the following criteria is NOT a factor in determining the level of control of a non-U.S. corporation?

Options:

A.

Labor relations centrally controlled

B.

Principal place of business

C.

Shared management

D.

Interrelation of operations

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Questions 7

A company just posted openings for entry-level finance positions. There were 400 total job applicants. The organization narrows the candidate pool to 20 qualified applicants and schedules interviews with all of them. The company offers employment to 10 applicants and 6 individuals accept the offers. What is the yield ratio of offers to interviews?

Options:

A.

50%

B.

60%

C.

2.5%

D.

33%

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Questions 8

Which of the following factors dose ONT affect the trainability of individuals?

Options:

A.

Perception of environment

B.

Time

C.

Ability

D.

Motivation

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Questions 9

A company is in the process of defining its global competency model. One of the competencies that have come into question is the ability to build consensus as a key attribute todefine a successful global leader. The reason it has come into question is that in some countries, like Japan, it is a sign of weakness for leaders to build consensus around all decisions made. This scenario is an example of which of the following types of tensions common in global expansion?

Options:

A.

Global integration vs. local responsiveness

B.

Localization vs. privatization

C.

National culture vs. organizational culture

D.

Standardization vs. localization

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Questions 10

A U.S. based high tech company is considering building a R&D office in Bangalore, India. Which of the following factors is the LEAST relevant in considering whither to build a new global enterprise or not?

Options:

A.

Transfer capital earned to headquarters

B.

Workforce costs

C.

Financial incentives

D.

Infrastructure

E.

New market penetration

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Questions 11

An organization decides to provide their employees who have stayed with the company for 15+ years a pension based on the average earnings in the last 3 rears of their employment with the company. Which type of formula does this utilize ?

Options:

A.

Final pay

B.

Cash balance plan

C.

Flat dollar

D.

Career-average

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Questions 12

A corporation is considering building a greenfield operation for a R&D site in Bangalore, India According to the strategic plan, technical managers from headquarters will manage these employees and incorporate them in their current engineering product deployments. Which of the following is NOT an advantage of pursuing heterogeneous global teams?

Options:

A.

Local responsivensiveness to custormers

B.

Transfer of knowledge between the two or more sites

C.

Easier to agree on a specific decision

D.

More innovative ideeas developed

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Questions 13

Which of the following factors is an incentive for company to pursue localization?

Options:

A.

Market reponsiveness

B.

Brand integrity

C.

Product quality

D.

Economies of scale

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Questions 14

Which of the following best describes an organization’s compensation philosophy if the average employee’s compa-ratio is determined to be 0.70?

Options:

A.

Lags the market

B.

Serves as a benchmark

C.

Leads the market

D.

At the market

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Questions 15

You have decided to outsource the moving service for all expatriate assignments. After an individual is chosen and has accepted an international assignment, you provide all necessary contact information to both parties with specific deadlines. Which of the following steps is the next step in managing the vendor ?

Options:

A.

Monitoring operations for continual improvement

B.

Specifying objectives to the vendor

C.

Ensuring regular communication and reporting between parties

D.

Periodic management reports

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Questions 16

Which of the following challenges is faced PRIMARILY when developing a global competency model?

Options:

A.

Base model only on past experience

B.

View the global plan as a sum of individual country plans

C.

Differences in perceptions of various attributes

D.

Balance the day-to-day demands with strategic plans

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Questions 17

Which of the following would NOT impact the effectiveness of the transfer of training?

Options:

A.

Pressure amongst colleagues not to perform new skills

B.

Lack of reinforcement

C.

Fear of change

D.

Lack of aqtiude

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Questions 18

A good MBO (management by objectives) shares all of the following aspects EXCEPT:

Options:

A.

Periodic feedback about objectives

B.

Goals which align with corporate level goals and strategies

C.

Goals are established by the supervisor/manager

D.

Goals which are measurable

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Questions 19

The HR Director of a multinaltional, U.S. based company is proposing a staffing plan where foreign office are staffed with as many third country nationals as possible instead of expatriates. Which of the following is an advantage to utilizing third country nationals vs. expatriates to fill international assignments?

Options:

A.

Helps to create a truly global workforce

B.

Helps solve specific problems to meet specific needs

C.

Facilitates global integration and standardization

D.

Helps to develop a pool of global executives

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Questions 20

In order to measure staffing effectiveness, a company measures the yield ratio of offers to interviews. According to the research, the company yields the following ratios for the following staffing sources: contingency firms (15% first year's salary) 1/10, website (1% G&A costs) 2/12, employee referrals ($0 cost) 3/9, internal recruiters (4% G&A costs) 1/15. Which of the following decisions is a good decision based on the information provided above ?

Options:

A.

Pursue use of alternate staffing sources

B.

Pursue relationships with alternate contingency firms

C.

Terminate internal recruiters

D.

Promote employee referrals

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Questions 21

Individuals have various styles of learning. Which of the following types of learners is best suited for lectures?

Options:

A.

Kinesthetic learners

B.

Visual learners

C.

Tactile learners

D.

Auditory learners

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Questions 22

A .U. S. based Engineering Manager was sent to England for a short-term six-month assignment to recruit and build a team. He is almost dome with the assignmrnt and describes the entire opportunity as being exciting and challenging. He wants to stay in Europe further and hopes to go on future international assignments. According to Black and Mendenhall, which of the following stages of the cross-cultural adjustment cycle is the manager in?

Options:

A.

Culture shock

B.

Mastery

C.

Adjustment

D.

Honeymoon

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Questions 23

Which of the following is NOT a basic objective of a total compensation system ?

Options:

A.

Internal and external equity for employees

B.

All of the above

C.

Aligns with organization's vision, mission, and short and long-term strategies

D.

Provides direst compensation that leads the market

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Questions 24

In which of the following situations do HR managers have the greatest impact on organizations?

Options:

A.

Assume management roles on cross-functional projects

B.

Actively participates in the long-term organizational strategic planning process

C.

Providing legal counsel to managers

D.

Evaluate and implement process improvements throughout an organization

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Questions 25

A company is considering moving its production offshore to Shenzhen, China. The HR Manager is tasked with identifying the supply and demand for skilled labor, the costs of recruiting workers, and the turnover trends in the area. When conducting this environmental scan, which of the following types of influences best describes these indicators?

Options:

A.

Political factors

B.

Economic factors

C.

International factors

D.

Labor market factors

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Questions 26

A Peoplesoft consultant is interested in moving up in management. In order to do that, she has just started attending a part-time MBA program at Columbia University. In addition, she realizes that she needs additional global experience. Which of the following would MOST benefit this person if they would like to pursue the management track ?

Options:

A.

Job-sharing

B.

Mentoring

C.

Succession planning

D.

Expatriate mentoring

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Questions 27

A company develops its future leaders by hiring college graduates of top tier universities and putting them through a management program. During the management program, they are rotated through carious job functions over 2-3 tears. During this time period, their success in a technical area of expertise isolates out the potential leaders for various departments. According to Evans, Pucik, and Barsoux, which of the following approaches to leadership to leadership identification and development is this organization utilizing ?

Options:

A.

Functional

B.

Elite Political

C.

Elite Cohort

D.

Managed Development

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Questions 28

You are preparing a pre-departure checklist for an individual going on an international assignment. Which of the following items is the LEAST important to pursue?

Options:

A.

Appropriate visa

B.

Appropriate vaccinations

C.

Company site orientation

D.

Identify temporary housing

E.

Shipping goods through customs

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Questions 29

Which of the following situations describes a plan to provide an employee with job enlargement?

Options:

A.

Transferring a production worker from assembly work to Q/A inspection

B.

Give ability to manager of providing his employees with job enlargement tasks

C.

Budgeting authority given to first level supervisor

D.

Giving an employee the option to participate in a dual ladder program

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Questions 30

Which of the following factors is LEAST likely to affect how attractive an intermational assignment may be to a potential expatriate?

Options:

A.

Employment lows in the country where the international assignment is located

B.

Opportunity for career growth and learning

C.

Competitive compensation consistent with corporate standards

D.

Company is in the multinational stage of globalization

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Exam Code: GPHR
Exam Name: Global Professional in Human Resource
Last Update: Nov 24, 2024
Questions: 204
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