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220-1101 CompTIA A+ Certification Exam: Core 1 Questions and Answers

Questions 4

A technician is troubleshooting a network issue and needs to check the status of a local network device in the least disruptive manner possible_ Which of the following tools should the technician use to accomplish this task?

Options:

A.

Network tap

B.

Cable tester

C.

Multimeter

D.

Tone generator

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Questions 5

A graphic designer wants to upgrade to the fastest possible RAM for a desktop workstation. Which of the following types of RAM would be best for the designer to use?

Options:

A.

DDR2 SDRAM

B.

DDR3 SDRAM

C.

DDR4 SDRAM

D.

DDR5 SDRAM

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Questions 6

A technician is trying to set up a computer to dual boot from both Windows and Linux. The technician believes that a setting is preventing the computer from accessing the flash drive with the OS image prior

to loading the OS. Which of the following settings should the technician check?

Options:

A.

PXE

B.

UEFI

C.

ACL

D.

TPM

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Questions 7

Which of the following port numbers are associated with email traffic? (Select two).

Options:

A.

23

B.

25

C.

67

D.

110

E.

137

F.

443

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Questions 8

Which of the following is used to define a range of IP addresses available to assign using DHCP?

Options:

A.

Scope

B.

Address

C.

Lease

D.

Reservation

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Questions 9

A technician is preparing a redesigned conference room for a presentation. The presenter connects a laptop to the LCD projector, but a "No input source" error message is displayed on the LCD projector's screen. However, the presentation is working on the laptop's LCD screen when in mirroring mode on the docking station. Which of the following troubleshooting steps should the technician take first?

Options:

A.

Replace the LCD projector.

B.

Reboot the laptop.

C.

Update the display drivers.

D.

Check the physical cabling.

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Questions 10

Given the following output from a cable tester:

===================

= Open

=12345678=

=12 45 78=

===================

Which of the following tools should the technician use to resolve this issue? (Select two).

Options:

A.

Loopback plug

B.

Network tap

C.

Toner probe

D.

Crimper

E.

Punchdown tool

F.

Wi-Fi analyzer

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Questions 11

A laser printer is making humming and grinding noises, and the printouts have ghost images on the pages. Which of the following should be replaced?

Options:

A.

Cartridge

B.

Paper

C.

Fuser

D.

Rollers

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Questions 12

A company issued smartphones to users who work from home. The devices are enrolled and configured within the company's MDM, and hardening profiles were deployed to each device for greater security. Which of the following services best enhances security for remote users accessing company resources? (Select two).

Options:

A.

Two-factor authentication

B.

Managed corporate applications

C.

Cloud data synchronization

D.

Automated device setup

E.

GPS location tracking

F.

PIN code enforcement

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Questions 13

A technician is configuring the settings on a multifunction printer so the device can be shared across the LAN_ Which of the following should the technician do to enable the printer to be shared across the network?

Options:

A.

Install the correct print driver

B.

Configure the IP settings.

C.

Enable the web services.

D.

Enable the network scanning feature.

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Questions 14

A customer calls the help desk to report a problem connecting to a shared drive on a server. The technician determines that the user's server credentials have expired and reactivates them. Which of the following should the technician do next?

Options:

A.

Escalate the issue.

B.

Document the findings.

C.

Perform backups of all critical data.

D.

Verify system functionality.

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Questions 15

A technician is unable to connect to a network device via SSH_ Which of the following cables should the technician use as an alternative connection method with a laptop?

Options:

A.

Serial

B.

HDMI

C.

Parallel

D.

Lightning

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Questions 16

A network engineer recently deployed a new application server in a cloud environment. Which of the following should be implemented to prevent a single point of failure within the system?

Options:

A.

Rapid elasticity

B.

RAID

C.

High availability

D.

Shared resources

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Questions 17

A technician is having issues replacing a laptop's wireless card because the cover seems to be stuck Which of the following should the technician do next to troubleshoot this issued

Options:

A.

Check the product manual for the procedure

B.

Use a pry tool to force the cover open

C.

Insert the wireless card into the M.2 slot

D.

Try to move the cover by sliding it in all directions.

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Questions 18

An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue?

Options:

A.

The webcam is not on a level surface.

B.

The webcam driver should be updated.

C.

The webcam is plugged into the wrong USB port.

D.

The webcam is not compatible with the OS.

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Questions 19

A user reports that a display is slow to turn on, and the colors are distorted and discolored. Once the display turns on, it appears to have lines going through the image and intermittently goes blank. Which of the following is the most likely cause of the issue?

Options:

A.

Incorrect data source

B.

Incorrect resolution settings

C.

Physical cabling issues

D.

Incorrect refresh rate

E.

Display burn-in

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Questions 20

A technician attempts to join a Windows client to a domain but receives the following error:

An attempt to resolve the hostname has failed.

The technician generates the display shown below utilizing ipconfig /all.

Which of the following is the most likely reason for the error?

Options:

A.

DNS

B.

Physical address

C.

Subnet mask

D.

IPv4 address

E.

Default gateway

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Questions 21

Which of the following is used to verify if a NIC port can send and receive data?

Options:

A.

Loopback plug

B.

Toner probe

C.

Cable tester

D.

Network tap

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Questions 22

A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device.

Which of the following should the technician do first?

Options:

A.

Unplug the computer.

B.

Locate a fire extinguisher.

C.

Call the fire department.

D.

Remove the desktop cover.

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Questions 23

A recently installed printer is incorrectly aligning printed documents Which of the following should the technician do first to fix this issue?

Options:

A.

Run the maintenance application.

B.

Clean the rollers

C.

Upgrade the firmware

D.

Reinstall the drivers

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Questions 24

A technician is troubleshooting Wi-Fi connection issues on a customer's laptop. The laptop connects but intermittently disconnects. The technician has already confirmed the wireless card is properly installed, the router settings are correct, and the wireless signal strength is normal. Which of the following should the technician investigate next?

Options:

A.

Firewall settings

B.

MAC address filter

C.

Number of connected devices

D.

Radio frequency

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Questions 25

A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?

Options:

A.

Collate

B.

Duplex

C.

Secure print

D.

Scanner

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Questions 26

A user is unable to browse any web pages. However, the user can ping the IP address 8.8.4.4. Which of the following is most likely causing the issue?

Options:

A.

The user does not have permission to viewthe website.

B.

The website is offline and not responding.

C.

The DNS settings are not configured on theuser's device.

D.

The DHCP server is not reachable from theuser's device.

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Questions 27

A technician is preparing to set up a gaming computer with the following components:

• Discrete, high-end graphics card

• Video capture card

• High-end processor

• Multiple hard drives

• USB 3.0 hub

• Sound card

Which of the following options is the most important for the technician to consider before building the gaming computer?

Options:

A.

Redundant power supply

B.

Modular power supply

C.

20-pin vs. 24-pin power adapter

D.

Power supply wattage rating

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Questions 28

A new VolP solution is being implemented at a corporate office for more than 200 users. The new VolP devices do not require AC adapters at the users' desks. Which of the following network devices should a technician purchase?

Options:

A.

Firewall

B.

Power injector

C.

PoE switch

D.

Router

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Questions 29

A technician is replacing the motherboard of a workstation for a user who runs multiple large applications at the same time. Which of the following

motherboard specifications would provide the most significant improvement in performance?

Options:

A.

Number of DIMM slots

B.

Number of HDMI ports

C.

Number of PCI slots

D.

Number of USB ports

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Questions 30

A VM was set up to deny access to the host computer and any network resources. Which of the following describes this scenario?

Options:

A.

Sandbox

B.

Cross-platform virtualization

C.

Legacy application

D.

Hypervisor

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Questions 31

A technician is upgrading the Wi-Fi card on a laptop. Which of the following should the technician do first?

Options:

A.

Disconnect the Wi-Fi antenna cables.

B.

Set the physical Wi-Fi switch to disabled.

C.

Remove the power cable.

D.

Install card drivers.

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Questions 32

A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

Options:

A.

Visually inspect the motherboard capacitors.

B.

Verify all case fans are operational.

C.

Check that the BIOS version supports the installed CPU.

D.

Compare the software requirements with the installed RAM.

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Questions 33

A user reports that a PC occasionally fails to start. The user restarts the PC, but the performance is degrading. The technician hears a strange repetitive ticking noise coming from the PC. Which of the following should the technician do first?

Options:

A.

Try to extract data

B.

Reseat the RAM modules

C.

Inspect the fan

D.

Check the CD tray

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Questions 34

A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the most appropriate for this situation?

Options:

A.

Virtual network

B.

Application virtualization

C.

Cross-platform virtualization

D.

Virtual sandbox

E.

Virtual desktop

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Questions 35

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?

Options:

A.

DNS server

B.

Port forwarding

C.

Perimeter network

D.

Universal PnP

E.

DHCP server

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Questions 36

A technician is replacing the RAM on an entry-level server with hot-swappabte components. Which of the following should the technician do NEXT?

Options:

A.

Replace the RAM while the server is at a cool temperature

B.

Replace the RAM while the server is running

C.

Power down the server completely and then replace the RAM

D.

Verify that the OS supports hot swapping the RAM

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Questions 37

A company wants to get the fastest network speeds possible between nearby locations. If all technologies are available, which of the following connection types should the company use?

Options:

A.

Fiber

B.

DSL

C.

Satellite

D.

Coaxial

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Questions 38

A technician assembled a new PC. After a few minutes, the computer slows down and then shuts itself off. Which of the following is the most likely cause of the failure?

Options:

A.

Thermal paste was not used.

B.

The GPU needs additional power.

C.

The memory is insufficient.

D.

The motherboard is incompatible.

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Questions 39

Every time a user tries to print a multipage document, the user is unable to print on both sides of the page. Which of the following settings will most likely resolve this issue?

Options:

A.

Orientation

B.

Duplex

C.

Quality

D.

Print tray

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Questions 40

Which of the following best characterizes the use of a virtual machine as a sandbox?

Options:

A.

Run an application on multiple workstations without installation.

B.

Explore how an application behaves in a different environment

C.

Migrate a currently used legacy application from physical to virtual

D.

Create a firewall where the sandbox acts as a perimeter network.

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Questions 41

A user states that when docking a laptop, network drives are lost. However, when working wirelessly, network drives are present. While troubleshooting, a technician does not see any recent infrastructure changes and thinks the laptop has a bad network card. The technician orders a new laptop for the user and closes the ticket documenting the new laptop. After receiving the new laptop, the user still cannot access network drives when docked. Which of the following steps did the technician skip?

Options:

A.

Document findings, actions, and outcomes.

B.

Establish a theory of probably cause.

C.

Test the theory to determine cause.

D.

Establish a plan of action.

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Questions 42

A salesperson is unable to use a personal device to access emails and calendar features at a client site but was able to use the device while at the office. Which of the following policies has been enforced on the salesperson's mobile device?

Options:

A.

MOW

B.

MAN

C.

MFA

D.

MAM

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Questions 43

A technician is conducting the following tests on a laptop with a wireless NIC:

•ping of the default gateway

•ping of the localhost

•tracert of the IP address of the default gateway

Which of the following will the technician find by running these tests? (Select two).

Options:

A.

DNS suffix

B.

Connection latency

C.

Firewall status

D.

Wireless signal strength

E.

Subnet mask of thenetwork

F.

MAC address of the wireless NIC

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Questions 44

A technician receives a call from a user about a new USB 3.1 docking station. The user claims that their laptop does not charge when connected to the dock. The user confirms that the AC adapter for the dock is plugged in. Which of the following is the most likely cause?

Options:

A.

The dock is not designed to provide power passthrough.

B.

The dock is only connected to a USB 3.0 port.

C.

Proper drivers for the dock were not installed.

D.

Too many accessories are plugged into the dock.

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Questions 45

A technician is upgrading the power supply of a workstation that is running multiple GPUs in an SLI configuration. Which of the following cables is needed to ensure the power supply can support the

workstation?

Options:

A.

8-pin PCle

B.

4-pin Molex

C.

4+4-pin ATX12V

D.

8-pin ATX12V

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Questions 46

Afield technician is responding to a ticket about an animated sign with double images. One image is stationary, and the other image is live. Which of the following is the cause of the issue?

Options:

A.

Bad display cable

B.

Burned out bulbs

C.

Display burn-in

D.

Incorrect color settings

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Questions 47

Which of the following is designed to be used in commercial spaces?

Options:

A.

USB 3.1 Gen 2

B.

Straight tip fiber connector

C.

Plenum cabling

D.

Cat 8

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Questions 48

A user is reporting that a computer has been very slow in recent days. The technician looks into the problem and finds pop-ups are randomly appearing on the screen. Which of the following is the next step the technician must take?

Options:

A.

Establish a knowledge base.

B.

Establish a theory of probable cause.

C.

Establish a new theory and consider escalating.

D.

Establish a plan of action.

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Questions 49

A technician needs to configure a multifunction printer that will be used to scan highly confidential data, which must be securely distributed to a select group of executives. Which of the following options is the most secure way to accomplish this task?

Options:

A.

Set up the device to email the documentsto a group address.

B.

Make copies of the documents and have an office administrator manually distribute them.

C.

Implement badge access on the printer.

D.

Configure scanning to an SMB share withexecutive access.

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Questions 50

An engineer is building a workstation that requires the following components:

•An ATX motherboard

•A multi-core processor

•A dedicated graphics solution

•A SATA hard drive

•DDR4 memory

Which of the following power supply specifications would meet the workstation criteria?

Options:

A.

12V. 500W output

B.

SFX, 18-pin connector

C.

DC input

D.

Type A socket

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Questions 51

A customer reports a problem connecting to network resources. After asking open-ended questions, the technician determines the issue likely exists on the remote server. Which of the following should the technician do next?

Options:

A.

Document the findings.

B.

Test the theory

C.

Gather information

D.

Establish a plan of action

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Questions 52

Which of the following cable types can be used to transfer data and video?

Options:

A.

USB-C

B.

HDMI

C.

DisplayPort

D.

VGA

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Questions 53

A user is unable to connect to network resources. A technician discovers that the user's device has an invalid static IP v dress. Which of the following should the technician configure on the user's device to request an IP address?

Options:

A.

SSH

B.

FTP

C.

DHCP

D.

DNS

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Questions 54

Which of the following types of RAM is typically used in servers?

Options:

A.

SODIMM

B.

Rambus

C.

DDR3

D.

ECC

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Questions 55

A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?

Options:

A.

Roll back recent system updates.

B.

Reinstall RAM in different slots.

C.

Update the OS to the latest version.

D.

Replace the faulty motherboard.

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Questions 56

A technician is upgrading the memory on a server that processes payment information online. Which of the following types of memory would the technician most likely install?

Options:

A.

DDR4

B.

VRAM

C.

SODIMM

D.

ECC

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Questions 57

A technician is experimenting with network configurations and has connected two laptops to an unmanaged switch. The technician configured one of the laptops with a static IP address of 192.168.1.1 and the other with a static IP address of 192.168.2.2. The laptops are not communicating with each other. Which of the following is the most likely explanation for this issue?

Options:

A.

The technician needs to use a hub instead of a switch.

B.

The wireless NICs are malfunctioning.

C.

PoE interferes with intersubnet communication.

D.

The laptops do not have access to a router.

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Questions 58

A management team is concerned about enterprise devices that do not have any controls in place. Which of the following should an administrator implement to address this concern?

Options:

A.

MDM

B.

MFA

C.

vpn

D.

SSL

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Questions 59

A customer reports slow network speeds. Which of the following components is most likely failing?

Options:

A.

CPU

B.

NIC

C.

HDD

D.

RAM

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Questions 60

Which of the following is an advantage of using VDI?

Options:

A.

Authentication is not required on a domain.

B.

Licensing costs are minimized.

C.

Less manual configuration is needed for each workstation.

D.

A virus is automatically contained locally.

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Questions 61

A technician is setting up a new workstation at a customer's office. The office network has one public IP address and utilizes NAT for the internal network. In addition, DHCP is not used, so

all IP addresses are manually provisioned. Which of the following IP addresses should the technician assign to the workstation?

Options:

A.

172.15.65.10

B.

175.16.20.3

C.

192.168.1.56

D.

193.167.35.4

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Questions 62

Users are complaining that the audio from a presenter is choppy and unintelligible Which of the following is causing the issue?

Options:

A.

Webcam

B.

Digitizer

C.

inverter

D.

Microphone

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Questions 63

A technician recently reinstalled a previously virtualized application directly to a user’s computer. Now, the application is not launching. Which of the following did the technician most likely do to cause this issue?

Options:

A.

Installed the software on the base operating system.

B.

Installed the wrong license type.

C.

Installed the application with administrator rights.

D.

Reset the user's application virtualization session.

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Questions 64

A user reported that a laptop would no longer turn on after the battery was depleted, even though the laptop was charged the night before. An on-site technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the most likely cause of the issue?

Options:

A.

Swollen battery

B.

Calibration corruption

C.

Excessive wattage

D.

Damaged port

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Questions 65

A user states that the touch pad cursor shows a trail when moved. The issue started after a coworker used the machine. Which of the following setting areas should be used to fix this issue?

Options:

A.

Ease of Access

B.

User Settings

C.

Display

D.

Mouse

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Questions 66

An engineer is upgrading the power supply of a workstation to add a GPU. The current power supply is 380W, and the GPU is a six-pin power connector. Which of the following is the minimum power supply the engineer should install?

Options:

A.

400W

B.

450W

C.

500W

D.

550W

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Questions 67

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?

Options:

A.

Perform a full factory reset.

B.

Check and clean the rollers.

C.

Change all the ink or toner cartridges.

D.

Replace the fuser.

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Questions 68

A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device. Which of the following will correct this audio issue?

Options:

A.

Replacing the speakers

B.

Increasing the volume

C.

Enabling the audio device

D.

Updating the driver

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Questions 69

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

Options:

A.

PSU

B.

GPU

C.

RAM

D.

CPU

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Questions 70

A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page. Which of the following should the user do to prevent the issue but still print on both sides of the page?

Options:

A.

Turn off duplex printing.

B.

Try a smaller font size in the spreadsheet.

C.

Change the page orientation.

D.

Use a different print driver.

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Questions 71

A mechanical engineer's PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue? (Select two).

Options:

A.

Listen for POST beeps when turning on the PC.

B.

Check if the computer is overheating.

C.

Run chkdsk.

D.

Reinstall the operating system.

E.

Check if the graphics card is compatible with the motherboard.

F.

Replace the HDD.

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Questions 72

A technician is configuring the BIOS of a new workstation. The machine will be used for data analytics, and the technician would like to maximize the performance of the CPU. Which of the following BIOS settings should the technician verify?

Options:

A.

Virtualization technology

B.

GPU settings

C.

BIOS update

D.

Hyperthreading

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Questions 73

A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset. Which of the following actions would most likely resolve the issue?

Options:

A.

Updating the Bluetooth drivers

B.

Toggling the laptop's mute setting

C.

Updating the speaker drivers

D.

Replacing the laptop's speakers

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Questions 74

Which of the following cloud service models is most likely to provide application patching?

Options:

A.

PaaS

B.

DaaS

C.

laaS

D.

SaaS

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Questions 75

A customer reports that a text-only document prints with unrecognizable characters. The print preview correctly displays the document. Which of the following is the most likely cause of the issue?

Options:

A.

Outdated firmware

B.

Incorrect driver

C.

Bad toner cartridge

D.

Corrupted document file

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Questions 76

After a heavily used color laser printer was serviced to remove excessive dust, the image quality decreased. Which of the following should a technician most likely check on the printer?

Options:

A.

Toner

B.

Calibration

C.

Fuser

D.

Drum

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Questions 77

A user reports a cell phone is getting hot. Which of the following are MOST likely to be possible causes? (Select THREE).

Options:

A.

Using the device as a Wi-Fi hotspot

B.

A cracked screen

C.

A failing battery

D.

Less than 15% free storage space on the phone

E.

Privileged control

F.

Recurring prompts to install OS updates

G.

Granting too many application camera permissions

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Questions 78

A human resources department uses a network shared with other departments to produce a variety of printed resources for legal retention. The human resources department only wants Its members to have access to these materials. Which of the following should the technician Implement?

Options:

A.

Security groups

B.

Audit logs

C.

Time-of-day access

D.

Print server

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Questions 79

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

Options:

A.

Malfunctioning power supply

B.

Damaged charge port

C.

Swollen battery

D.

Broken screen

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Questions 80

An SAS RAID array has severely degraded and gone offline A systems administrator examines the syslog, and the point of failure is not obvious. Which of the following techniques should the administrator use to identify the issue (Select two).

Options:

A.

Run a magnet over each drive.

B.

Check if one of the drives is not level

C.

Listen for clicking and grinding noises

D.

Check the OS logs

E.

Update the RAID controller firmware.

F.

Check the historical SMART data

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Questions 81

Which of the following cloud-computing concepts describes an application that is hosted on the internet but can be used and configured as needed internally per organization?

Options:

A.

Hybrid cloud

B.

Public cloud

C.

laaS

D.

SaaS

E.

PaaS

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Questions 82

A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to most likely resolve the issue?

Options:

A.

Verify the AC adapter voltage.

B.

Repair the operating system.

C.

Replace the user's USB-C hub.

D.

Reinstall the drivers for affected devices.

E.

Make sure the printer is not drawing too much power.

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Questions 83

A technician is installing multiple plain old telephone service lines for a client. Which of the following tools should the technician use to attach the cables? (Select two).

Options:

A.

Punchdown tool

B.

Multimeter

C.

Toner probe

D.

Wi-Fi analyzer

E.

Loopback plug

F.

Network tap

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Questions 84

A technician is replacing the power supply in a computer. Which of the following safety measures should the technician take to protect the computer?

Options:

A.

Wear an antistatic wrist strap.

B.

Wear protective eyewear.

C.

Wear gloves.

D.

Minimize the use of tools.

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Questions 85

A technician is reviewing the following network settings for a workstation that is having trouble accessing the internet:

Which of the following is causing the issue?

Options:

A.

Networking was not configured using DHCP.

B.

IPv6 should be used instead of IPv4.

C.

The netmask is wrong.

D.

The workstation has the incorrect gateway.

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Questions 86

Which of the following handles touch-screen operation on a mobile device?

Options:

A.

Stylus

B.

Liquid crystal display

C.

Processor

D.

Digitizer

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Questions 87

A user's track pad has stopped working. Which of the following should the user do to resolve the track pad's functionality?

Options:

A.

Reinstall the mouse drivers

B.

Use the Function key.

C.

Calibrate the digitizer

D.

Configure the mouse settings.

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Questions 88

A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the technician do to MOST likely fix the issue?

Options:

A.

Change the partition to MBR

B.

Load the HDD drivers using a flash drive.

C.

Upgrade the RAM modules.

D.

Replace the hard drive.

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Questions 89

A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?

Options:

A.

Restart the Videoconference.

B.

Replace the laptop.

C.

Check the audio inputs.

D.

Try another microphone.

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Questions 90

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

Options:

A.

Require the technicians to spend more time testing theories to determine the root causes of issues.

B.

Require the technicians to verify full system functionality when resolving issues.

C.

Require the technicians to gather more information when speaking with users about issues.

D.

Require the technicians to document the findings, action, and outcomes of issues.

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Questions 91

A tier one technician has spent the past thirty minutes troubleshooting an Issue With an end user's network connection After a solution was implemented, the end user rebooted the system, tested the Issue, and confirmed the Issue was resolved. Which of the following should the technician do NEXT?

Options:

A.

Document the findings, actions, and solution in the company knowledge base

B.

Advise the user to try the solution before contacting the help desk if the Issue happens again

C.

Establish a theory of probable cause

D.

Escalate the Issue to the tier two support team for resolution.

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Questions 92

Users report that all copies produced on a copter have a solid black line, but printing is unaffected. Which of the following is the MOST likely cause?

Options:

A.

Failing imaging drum

B.

A scratch on the scanning bed

C.

Bad output tray

D.

Damaged (user

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Questions 93

Which of the following cables should be used to terminate ST connectors on each end?

Options:

A.

Optical fiber

B.

Coaxial

C.

Shielded twisted pair

D.

HDMI

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Questions 94

A user receives the following error when trying to reboot a computer:

Which of the following is the MOST likely cause of this error message?

Options:

A.

Corrupted bootloader

B.

Faulty RAID controller

C.

Failed hard drive

D.

Incorrect storage device driver

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Questions 95

A company would like to take advantage of the cost savings of cloud computing by only paying for the resources used. Which of the following will BEST address this need?

Options:

A.

Shared resources

B.

Rapid elasticity

C.

Metered utilization

D.

High availability

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Questions 96

A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use?

Options:

A.

Cable tester

B.

Loopback Plug

C.

Toner probe

D.

Network tap

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Questions 97

A user wants RAID to be configured on a desktop to allow the fastest speed and maximum storage capacity. Which of the following RAID types should a technician configure to accommodate this request?

Options:

A.

0

B.

1

C.

5

D.

10

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Questions 98

A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue?

Options:

A.

Defective inverter

B.

Incomplete video driver

C.

Incorrect input source

D.

Burned-out bulb

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Questions 99

A technician needs to configure a printer for network communications Which of the following must the technician configure? (Select THREE).

Options:

A.

PCL

B.

Dots per Inch

C.

Gateway

D.

Subnet mask

E.

MAC address

F.

IMEI

G.

IP address

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Questions 100

Which of the following components houses the MX record?

Options:

A.

DNSO B. VLAN

B.

DHCP

C.

SMTP

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Questions 101

A technician connects a new computer to the internet and then opens the wiring closet. Even though all of the wires are terminated, nothing in the wring closet is labeled. Which of the following tools should the technician use to complete the task?

Options:

A.

Cable tester

B.

Loopback plug

C.

Toner probe

D.

Punchdown tool

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Questions 102

A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?

Options:

A.

Run a burn-in application

B.

Create a VM.

C.

Install hardware-tuning software.

D.

Set up virtual memory.

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Questions 103

A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring the printer. Which of the following features should the technician ensure is set up?

Options:

A.

SMB

B.

PCL

C.

ADF

D.

SSH

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Questions 104

A technician is configuring a desktop computer, and the hard drive must be encrypted. Which of the following will the technician need to verify is enabled to complete this configuration?

Options:

A.

ATX

B.

NIC

C.

TPM

D.

ARM

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Questions 105

A user’s laptop is experiencing severe slowdowns when operating process-intensive tasks. Which of the following memory upgrades is compatible with a laptop?

Options:

A.

DIMM

B.

ECC RAM

C.

Virtual RAM

D.

SODIMM

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Questions 106

Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network?

Options:

A.

NAT mode

B.

Bridge mode

C.

Direct mode

D.

Host-only mode

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Questions 107

Using the output below:

Which of the following is the default gateway?

Options:

A.

172.25.1.252

B.

172.25.1.39

C.

172.25.1.4

D.

255.255.255.0

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Questions 108

A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use. Which of the following should the technician do to resolve the issue?

Options:

A.

Replace the video input cable.

B.

Change the bulb.

C.

Clean the air filter.

D.

Swap the power cord.

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Questions 109

A user's touch-screen tablet is having an issue with the screen orientation. Which of the following is MOST likely causing this issue?

Options:

A.

The screen rotation is locked

B.

The screen protector on the tablet is damaged

C.

The touch-screen digitizer is malfunctioning

D.

The inverter is misconfigured

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Questions 110

A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue?

Options:

A.

Calibrate the touch screen.

B.

Reset the mobile device.

C.

Replace the LED screen.

D.

Update the mobile device.

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Questions 111

A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue?

Options:

A.

System board

B.

Paper tray

C.

Memory

D.

Fuser

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Questions 112

A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning?

Options:

A.

Following corporate procedures

B.

Testing before deployment

C.

Documenting the findings

D.

Establishing a plan of action

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Questions 113

A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible I TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?

Options:

A.

1TB NVMe SSD

B.

1TB flash drive

C.

1TB SATA SSD

D.

1TB SAS

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Questions 114

An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose this model?

Options:

A.

Cost savings

B.

Highly available

C.

Dedicated hardware

D.

Increased security

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Questions 115

Which of the following video cables can carry an audio signal?

Options:

A.

HDMI

B.

S-Video

C.

VGA

D.

DVI

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Questions 116

An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further?

Options:

A.

RJ45

B.

Straight tip

C.

DB9

D.

Molex

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Questions 117

A customer called the help desk to request information about how to increase the volume on a laptop using only a keyboard. Which of the following keys would MOST likely allow this to be done?

Options:

A.

Alt

B.

Fn

C.

Tab

D.

Ctrl

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Questions 118

Which of the following does a DHCP reservation MOST likely apply to?

Options:

A.

Smart TV

B.

Mobile device

C.

Workstation

D.

Printer

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Questions 119

A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should the technician take to resolve the issue?

Options:

A.

Assess the network cables for damage.

B.

Disable Bluetooth connections.

C.

Update the firmware.

D.

Check if the password and SSID are correct

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Questions 120

To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?

Options:

A.

Access point

B.

Patch panel

C.

Hub

D.

Firewall

E.

Wall jack

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Questions 121

A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection. Which of the following should the technician consider?

Options:

A.

NFC protocol data rate

B.

RFID frequency range

C.

Bluetooth version compatibility

D.

Allowable limits for transmit power

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Questions 122

A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping. Which of the following steps should the technician take NEXT to verify RAID health?

Options:

A.

Verify S.M.A.R.T. operation on the RAID card.

B.

Replace the failed drive while users are connected

C.

Physically clean the HDDs and connectors.

D.

Shut down the server and check the RAID controller's status.

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Questions 123

A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department. Which of the following settings on the MFP should the technician edit to BEST address the user's request?

Options:

A.

Scan to email

B.

Server message block

C.

Secured prints

D.

Web services

E.

Printer share

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Questions 124

A company uses legacy accounting software, and no replacement is available. Which of the following virtualization solutions will the company MOST likely select?

Options:

A.

Network

B.

Storage

C.

Desktop

D.

Sandbox

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Questions 125

A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages. Which of the fallowing actions should the technician do to resolve this issue?

Options:

A.

Replace the fuser.

B.

Adjust the rollers.

C.

Update the driver.

D.

Shake the toner

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Questions 126

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while traveling?

Options:

A.

Enable the GPS service to ensure accurate location detection.

B.

Update the PRL when getting to a new location.

C.

Configure less location checks using cellular location services,

D.

use the offices' Wi-Fi IP addresses as the geolocation mechanism.

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Questions 127

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once

High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation. The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

Options:

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Questions 128

The GPS on a user's phone has been unreliable. Which of the following will MOST likely resolve the issue?

Options:

A.

Enabling high-accuracy mode

B.

Replacing the battery

C.

Disabling Wi-Fi connections

D.

Utilizing a third-party map application

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Questions 129

A customer brings a phone top a repair shop because it is experiencing extreme slowness and applications are crashing. A technician attempts to install a diagnostic application. but the installation fails. Which of the following should the technician do FIRST to troubleshoot the issue?

Options:

A.

Check the storage space.

B.

Inspect the screen for damage.

C.

Install the latest updates.

D.

Recalibrate the digitizer.

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Questions 130

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed?

Options:

A.

PSU

B.

CPU

C.

RAM

D.

GPU

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Questions 131

A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all flight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?

Options:

A.

Ensure the input connections to the screen are secure.

B.

Swap cables with a screen that works.

C.

Check to see if the device outputting the data is turned on.

D.

Determine if the screen is compatible with the output device.

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Questions 132

A technician is installing a USB Wi-Fi card. Which of the following would be the MOST appropriate way for the technician to receive the latest official drivers for the device?

Options:

A.

Download the drivers from the vendor's website.

B.

Allow the OS to install the drivers automatically.

C.

Utilize a third-party. non-OEM driver.

D.

Run the autoinstall CD.

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Questions 133

A software developer used client-side virtualization on a server to configure a web application. Although the application is working locally on the software developer's PC, other users on the LAN are not able to access the

application. Which of the following would allow other users to access the application?

Options:

A.

Bridge networking

B.

Application virtualization

C.

Virtual desktop

D.

Site-to-site VPN

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Questions 134

Which of the following describes the BEST use case for a client-side hypervisor?

Options:

A.

By For a software developer who is required to test an application in many environments

B.

When the data center environment is out of resources for a new server

C.

As a cost-saving measure to allow multiple users on one computer

D.

To provide a backup to cloud-based solutions during internet failures

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Questions 135

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?

Options:

A.

Disconnect the printer power for troubleshooting.

B.

Install a printer roller kit.

C.

Replace the overheating fuser.

D.

Replace the paper with thicker paper stock.

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Questions 136

Which of the following is used to implement network security polices for an environment?

Options:

A.

Managed switch

B.

Repeater

C.

Firewall

D.

Gateway

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Questions 137

A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the user opens the computer case, the user sees four slots in two sets of colors. Which of the following memory types is MOST likely required?

Options:

A.

Dual-channel

B.

Triple-channel

C.

Single-channel

D.

Quad-channel

E.

Error correction code RAM

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Questions 138

The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?

Options:

A.

Grant all registered employees access to each machine.

B.

Restrict device access to only the user to whom the laptop is assigned.

C.

Limit device access to departments and guest users.

D.

Give each team member a USB drive that bypasses the reader to allow guest users lo log in.

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Questions 139

A user's desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

Options:

A.

CPU fan

B.

Memory

C.

Power supply

D.

Hard drive

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Questions 140

A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet. Which of the following should the technician configure on the router to enable devices to connect to the internet?

Options:

A.

APIPA

B.

DNS

C.

DHCP

D.

SMB

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Questions 141

A technician is diagnosing a workstation that shuts down unexpectedly during a butn-in test. Which of the following is the MOST likely cause for this symptom?

Options:

A.

Faulty CMOS battery

B.

OS update issue

C.

Overheating

D.

Faulty RAM

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Questions 142

A technician is replacing a ribbon on a printer that produces faded text and Images when priming. Which of the following types of primers is the technician working on?

Options:

A.

Impact

B.

Inkjet

C.

Laser

D.

Thermal

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Questions 143

Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?

Options:

A.

802.11a

B.

802.11ac

C.

802.11b

D.

802.11g

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Questions 144

A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

Options:

A.

Change the paper weight setting.

B.

Replace the printer's fuser.

C.

Upgrade the printer firmware.

D.

Clean the toner drums and rollers

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Questions 145

A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and remote users with large computational and storage-solution requirements. Funding is not an issue for the company. Which of the following can BEST accomplish the company's goals?

Options:

A.

SaaS

B.

laaS

C.

ISP

D.

SON

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Questions 146

A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?

Options:

A.

Write a knowledge base article in the ticketing software to expedite future Incidents.

B.

Submit a bug report to the developer of the application, along with the steps taken to resolve the Issue.

C.

Work with the developer to proactively collect the application logs to identify future errors of this type.

D.

Send an email communication to the company about the issue and the steps taken to resolve it.

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Questions 147

A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Select TWO).

Options:

A.

DVI

B.

Infrared

C.

Lightning

D.

USB-C

E.

PS/2

F.

Bluetooth

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Questions 148

A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

Options:

A.

Restore function to the air conditioner.

B.

Clean the heating element.

C.

Replace the paper rolls.

D.

Install new toner.

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Questions 149

A technician receives a ticket that states a mobile payment device is having Issues with Its contactless payment feature. The device is not detecting payment options. Which of the following Is the MOST likely cause of the Issue?

Options:

A.

NFC

B.

Bluetooth

C.

Wi-Fi

D.

Lightning adapter

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Questions 150

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity Issues. The user claimed the device functioned on WI-FI but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

Options:

A.

MDM was never properly set up on the device.

B.

S/MIME certificates were corrupted and needed to be reloaded.

C.

Bluetooth on the device was disabled by mistake.

D.

The device never had a proper SIM card installed.

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Questions 151

A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.

No source found

The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?

Options:

A.

Check the bulb on the projector and replace it with a new one.

B.

Check the display settings on the computer and set them to extend/duplicate.

C.

Replace the projector with another known-good one and try again.

D.

Replace the video card on the machine that is plugged in to the projector, as it has gone bad.

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Questions 152

Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

Options:

A.

Load balancer

B.

Bridge

C.

Proxy server

D.

Switch

E.

Firewall

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Questions 153

The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?

Options:

A.

Community

B.

Hybrid

C.

Public

D.

Private

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Questions 154

A technician is inspecting a projector that is displaying fuzzy images. Which of the following actions would provide the BEST solution?

Options:

A.

Adjusting the lens

B.

Changing the filter

C.

Replacing the video cable

D.

Reseating the lamp

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Questions 155

A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the following must be installed to set up this configuration?

Options:

A.

TPM

B.

HSM

C.

UEFI

D.

ARM

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Questions 156

A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?

Options:

A.

Checking that the ringer volume on the device is high enough to be audible

B.

Ensuring the corporate password is saved correctly in the calendar application

C.

Installing a third-party calendar application and synchronizing it with the corporate calendar

D.

Remotely wiping the mobile device and reinstalling all applications

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Questions 157

A user reports limited or no connectivity on a laptop. A technician runs ipconf ig /all with the following result:

Which of the following is the MOST likely cause of this issue?

Options:

A.

DHCP failure

B.

ARP cache

C.

DNS resolution

D.

Duplicate IP address

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Questions 158

A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following Is the MOST likely cause?

Options:

A.

A foreign object Is stuck Inside the port

B.

The cable connection utilized the wrong orientation.

C.

The USB cable is physically damaged.

D.

The USB port belongs to a different form factor.

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Questions 159

Which of the following is a method that can be used to securely connect a remote user's laptop to a corporate server?

Options:

A.

WAN

B.

VPN

C.

SSL

D.

DHCP

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Questions 160

Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?

Options:

A.

Unplug one power cable.

B.

Verify the RAM temperature.

C.

Utilize a grounding strap.

D.

Replace the RAM while the server is running.

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Questions 161

A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).

Options:

A.

SATA

B.

M.2

C.

PCIe

D.

SAS

E.

SCSI

F.

DRAM

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Questions 162

A user calls the help desk lot assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

Options:

A.

Enable NFC on the speaker. Ensure the speaker is less than 33ft (10m) from the Android phone. On the phone's Bluetooth settings menu for Connected Devices, select Pair New Device. Tap to accept the connection to the speaker when the prompt is displayed on the phone's screen.

B.

Enable NFC and Bluetooth on the Android phone. From the Android phone's Bluetooth settings menu for Connected Devices, select the Previously Connected Devices option. Select a listed device that most closely matches the speaker. Tap lo accept the connection lo the speaker when the prompt is displayed on the phone's screen.

C.

Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

D.

Enable Wi-Fi on the speaker. Enable Wi-Fi on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

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Questions 163

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

Options:

A.

The hard disk drivers have been corrupted

B.

The HDD cables need reseating.

C.

A RAID disk failed.

D.

The HDD has no free space.

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Questions 164

A technician is troubleshooting a point-of-sale primer that Is printing blank receipts. Which o( the following should the technician do to resolve the Issue?

Options:

A.

Verify the correct type of paper is loaded.

B.

Install the latest print driver.

C.

Check to see if the default printer has been changed.

D.

Ensure the printer is connected to power.

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Questions 165

Which of the following is the MAXIMUM power PoE+ provides?

Options:

A.

15.4W

B.

30W

C.

60W

D.

95W

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Questions 166

A technician is troubleshooting a projector that will not display any Images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?

Options:

A.

Calibrate the image.

B.

Replace the bulb.

C.

Test the output resolution.

D.

Clean the fans.

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Questions 167

A technician needs to install a printer on the network. Which of the following must the technician configure? (Select THREE).

Options:

A.

PCL

B.

Dots per inch

C.

Gateway

D.

Subnet mask

E.

MAC address

F.

MB

G.

IP address

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Questions 168

A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?

Options:

A.

Toner

B.

Punchdown

C.

Network tap

D.

Crimper

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Questions 169

Which of the following is the PRIMARY security concern with virtual machine escape?

Options:

A.

Cross-site scripting

B.

Compromising the hypervisor

C.

Overutilization of resources

D.

Rogue virtual machines installed on the hypervisor

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Questions 170

Which of the following are default ports for HTTP and HTTPS traffic? (Select TWO).

Options:

A.

23

B.

25

C.

80

D.

143

E.

389

F.

443

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Questions 171

Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Select TWO)

Options:

A.

2.4GHz has less interference. 5GHz transmits inlower speed.

B.

2.4GHz penetrates solid objects more effectively. 5GHz provides faster data connections.

C.

2.4GHz has a higher data rate. 5GHz has 23 channels.

D.

2.4GHz has Il channels. 5GHz has no data interference.

E.

2.4GHz has a higher coverage area. 5GHz has higher bandwidth.

F.

2.4GHz has a higher bandwidth. 5GHz has lower transmit power.

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Questions 172

A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?

Options:

A.

Power cycle the laptop.

B.

Plug in the monitor to the USB port.

C.

Adjust the monitor display settings.

D.

Power cycle the monitor.

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Questions 173

Which of the following commonly uses NFC?

Options:

A.

Contactless payments

B.

loT devices

C.

Inventory tracking

D.

Tethering

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Questions 174

A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?

Options:

A.

Do not upgrade any workstations within the organization.

B.

Upgrade all workstations and provide a virtual environment for the legacy software.

C.

Upgrade all workstations except those used by the engineering department.

D.

Purchase new workstations for the engineering department.

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Questions 175

A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?

Options:

A.

Physical cabling issues

B.

Burned-out bulb

C.

Display burn-in

D.

Incorrect data source

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Questions 176

Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?

Options:

A.

WAN

B.

PAN

C.

MAN

D.

SAN

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Questions 177

Which of the following types of devices MOST often uses a Thunderbolt cable?

Options:

A.

Linux PC

B.

Android mobile

C.

Apple laptop

D.

Chromebook

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Questions 178

The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Select TWO).

Options:

A.

Identify the location of devices that utilize 2.4GHz.

B.

Check to see if the phones are IJTP or STP lines.

C.

Test to see if the copper electrical Wires are causing interference.

D.

Map all of the wireless signals in the restaurant.

E.

Verify T568B is being used in the wiring closet patch panel.

F.

Schedule timed router reboots throughout the day.

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Questions 179

A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?

Options:

A.

Test the RAM in different slots, one at a time.

B.

Remove and test the power supply.

C.

Replace the motherboard.

D.

Change the CMOS battery.

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Questions 180

Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?

Options:

A.

DHCP

B.

LDAP

C.

UTM

D.

DNS

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Questions 181

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?

Options:

A.

Connect the printer with a USB cable rather than over the network.

B.

Install the appropriate printer drivers for the OS.

C.

Install the correct toner in the printer.

D.

Set the printer trays to allow duplex printing

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Questions 182

Which of the following BEST describes the main function of a web server?

Options:

A.

Storing files and controlling user access

B.

Setting up personal mailboxes and calendars

C.

Providing IP addresses and printing services

D.

Hosting home pages and business portals

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Questions 183

Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

Options:

A.

Updating the keyword filtering

B.

Editing the sender policy framework

C.

Contacting the gateway vendor

D.

Verifying DMARC is enabled

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Questions 184

A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?

Options:

A.

Cable tester

B.

Crimper

C.

Punchdown tool

D.

Loopback plug

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Questions 185

An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?

Options:

A.

The UPS, as 115V is insufficient for the configuration and should be increased to 220V

B.

The power supply, as 200W is insufficient when the GPU is heavily tasked

C.

The graphics card, as it is the component that triggers the unexpected reboots

D.

The motherboard, as only standard PCI slots should be used for high-end graphics cards, not PCI Express slots

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Questions 186

Which of the following technologies can allow multiple networks to traverse a switch?

Options:

A.

VLAN

B.

VRRP

C.

VPN

D.

DHCP

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Questions 187

A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

Options:

A.

DiskPart

B.

Diskmgmt

C.

Disk Cleanup

D.

BitLocker

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Questions 188

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?

Options:

A.

The channel is reserved for licensed band use.

B.

The channel selection is defective; contact the manufacturer.

C.

The channel must be unlocked by the vendor.

D.

The device requires a firmware update to unlock the channel.

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Questions 189

A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?

Options:

A.

Network tap

B.

Punchdown tool

C.

Toner probe

D.

Crimper

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Questions 190

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?

Options:

A.

Close other video software and retry.

B.

Adjust the conference software to a compatible resolution.

C.

Switch the video from the webcam to "conference" mode.

D.

Reseat or replace the webcam.

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Questions 191

A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement?

Options:

A.

A USB 3.1 flash drive with BitLocker to Go installed

B.

An SD memory card with NTFS

C.

An xD memory card with ext3

D.

A portable hard drive with FAT32

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Questions 192

A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?

Options:

A.

SODIMM

B.

DDR3

C.

ECC

D.

VRAM

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Questions 193

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:

Which of the following would be the BEST action to take next?

Options:

A.

Change the motherboard.

B.

Reseat the motherboard power connections.

C.

Replace the CMOS battery.

D.

Restore the BIOS to factory default settings.

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Questions 194

Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?

Options:

A.

Replace the printer paper with a new ream.

B.

Clear the print spooler on each computer.

C.

Reinstall the printer driver on each computer

D.

Perform the drum-cleaning procedure.

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Questions 195

Which of the following utilizes TCP ports 20/21 and transfers data in cleartext?

Options:

A.

SNMP

B.

SSH

C.

FTP

D.

Telnet

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Questions 196

A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do FIRST?

Options:

A.

Check for loose connections, pinched bends, and physical damage.

B.

Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.

C.

Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.

D.

Upgrade the entire cable run to multimode fiber.

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Questions 197

A technician needs to fix a Cat 5 cable issue. The cable, which is connected to a network jack, fails when it is moved around. Which of the following items must the technician use to fix the issue? (Select TWO).

Options:

A.

Scissors

B.

Network tap

C.

Magnetized screwdriver

D.

Tone generator

E.

RJ45 connector

F.

Crimper

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Questions 198

A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?

Options:

A.

SCSI

B.

eSATA

C.

PCIe

D.

NVMe

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Questions 199

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?

Options:

A.

Operating system spoofing

B.

Remote software provisioning

C.

Indirect software implementation

D.

Cross-platform virtualization

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Questions 200

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

Options:

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Questions 201

A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?

Options:

A.

Thumbprint/retinal scan

B.

Password/password

C.

Password/thumbprint

D.

Password/PIN

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Questions 202

A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic?

Options:

A.

Spectrum analyzer

B.

Network tap

C.

Lookback plug

D.

Toner probe

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Questions 203

A colleague has a laptop that has been working as expected for several years wall outlet. The MOST likely component that needs to be replaced is the:

Options:

A.

power adapter.

B.

battery.

C.

system fan.

D.

hard drive.

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Questions 204

A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?

Options:

A.

Research new webcam firmware.

B.

Restart the computer and run system diagnostics.

C.

Reseat the webcam.

D.

Reinstall the webcam software and drivers.

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Questions 205

Which of the following describes metered utilization of cloud resources?

Options:

A.

Resources provisioned instantly

B.

Payments made only for resources that are used

C.

Resources pooled to increase computing power

D.

Implementation of rapid elasticity

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Questions 206

Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines?

Options:

A.

Line conditioner

B.

AC voltage regulator

C.

Uninterruptible power supply

D.

Cloud storage backup

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Questions 207

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

Options:

A.

Hardware prefetcher

B.

Hyperthreading

C.

vPro

D.

VT-d

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Questions 208

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?

Options:

A.

Verify the power rating of the charger.

B.

Ensure all unnecessary connectivity features are disabled.

C.

Check that all missing smartphone OS updates are applied.

D.

Complete a factory reset of the phone

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Questions 209

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

Options:

A.

Inquire about possible changes.

B.

File a damage report.

C.

Requisition a new scanner.

D.

Attempt to clean the scanner.

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Questions 210

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

Options:

A.

Try to set as many pins as possible.

B.

Install an adaptor to create a universal socket.

C.

Verify the socket type and manufacturer.

D.

Find a compatible motherboard for the CPU.

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Questions 211

A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?

Options:

A.

Coaxial

B.

Shielded Cat 6

C.

Plenum Cat 5e

D.

Multimode fiber

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Questions 212

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

Options:

A.

Restart the modem and run an online internet connection and speed diagnostic tool.

B.

Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.

C.

Explain to the customer this is not an issue; this situation is normal for this type of internet connection.

D.

Replace the modem because it is not working correctly based on the test result.

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Questions 213

Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?

Options:

A.

Switches only send data to the specific computer, while hubs send data to all computers inside the network.

B.

Switches compress data while hubs send uncompressed data

C.

Switches receive data and route it to all computers inside the network while hubs receive data and do not route

D.

Switches scramble data, while hubs send data in the original form.

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Questions 214

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?

Options:

A.

laaS

B.

SaaS

C.

DBaaS

D.

DRaaS

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Questions 215

A laptop PC user is reporting issues with the hard drive. A filesystem check shows that all files are accessible and the filesystem is clean. After the check, the PC still issues a hard drive error message. Which of the following is the MOST likely cause of the error?

Options:

A.

S.M.A.R.T failure

B.

IOPS failure

C.

DIMM failure

D.

RAID failure

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Questions 216

A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?

Options:

A.

Disable the BIOS password.

B.

Enable TPM.

C.

Enable multithreading.

D.

Enable Fast Startup.

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Questions 217

A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

Options:

A.

OHCP pool configuration

B.

MAC filtering list

C.

Wireless protocol settings

D.

ONS servers

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Questions 218

An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled, and. recently, whenever the manager tries to print oversized documents, the paper jams before anything is printed on it.

Options:

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Questions 219

An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time slows down drastically. When only one application is open, the response time is acceptable. Which of the following should be upgraded FIRST?

Options:

A.

SSD

B.

CPU

C.

HDD

D.

RAM

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Questions 220

Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement?

Options:

A.

Isolation

B.

Authentication

C.

Hardening

D.

Authorization

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Questions 221

A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

Options:

A.

Install the most recent firmware upgrade available for the printer.

B.

Contact the vendor for a hardware replacement.

C.

Reinstall the printer software and drivers, and then restart the printer.

D.

Read the installation manual and configure duplex settings.

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Questions 222

A network administrator was notified that laptop users are unable to access or ping any network resources on the corporate network. Which of the following should the network administrator check FIRST?

Options:

A.

DHCP

B.

AAA

C.

DNS

D.

ARP

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Questions 223

An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?

Options:

A.

Public

B.

Hybrid

C.

Community

D.

Private

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Questions 224

A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?

Options:

A.

M.2

B.

SAS

C.

HDD

D.

SCSI

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Questions 225

A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?

Options:

A.

Contaminated fuser

B.

Worn rollers

C.

A misfeed

D.

Page orientation

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Questions 226

A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?

Options:

A.

Separation pad

B.

Transfer roller

C.

Ink cartridge

D.

Fuser

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Questions 227

A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using?

Options:

A.

Fiber

B.

Cable

C.

DSL

D.

Satellite

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Questions 228

A user, who is attempting to give a presentation via a projector in a conference room, reports the projector has video but no audio. Which of the following will MOST likely resolve the issue?

Options:

A.

Changing the input on the projector to VGA

B.

Changing the output on the PC to DVI

C.

Modifying the projector's refresh rate

D.

Utilizing an HDMI connection

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Questions 229

Which of the following describes the main difference between T568A and T568B cabling standards?

Options:

A.

The T568B data transfer rate is higher than T568A.

B.

The green and the orange cables are interchanged.

C.

T568A is used in blue cables, and T568B is used in green cables.

D.

The standards use different cable connectors.

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Questions 230

A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again. Which of the following MOST likely caused the phone’s GPS to fail?

Options:

A.

The cell phone was in conservation mode

B.

The cell phone had lost service to the earner

C.

The eel phone received a firmware update

D.

The cell phone had overheated

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Questions 231

A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

Options:

A.

Replacing the power supply

B.

Replacing the UPS

C.

Changing the CMOS battery

D.

Reseating the RAM

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Questions 232

A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:

Paper Jam, Jam in fuser.

Which of the following is the MOST efficient next step the technician should complete?

Options:

A.

Apply a maintenance kit to the printer

B.

Check the printer paper path to locate any obstructions.

C.

Turn the printer on and off to see if the error clears.

D.

Replace the fuser.

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Questions 233

A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

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Questions 234

A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?

Options:

A.

Digitizer issues

B.

Overheating

C.

Broken screen

D.

Malware

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Questions 235

A technician is building a budget PC with a dual-core CPU, onboard sound and graphics, and a single SSD. Which of the following power supply wattage levels is the most appropriate?

Options:

A.

400W

B.

850W

C.

1,000W

D.

2,000W

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Questions 236

A technician is troubleshooting a laptop that displays a blank screen when the user turns it on. The technician shines a flashlight into the LCD and sees a faint image. Which of the following is the most likely cause of the issue?

Options:

A.

Defective inverter

B.

Incompatible video driver

C.

Incorrect input source

D.

Burned-out bulb

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Questions 237

A technician is configuring a SOHO network. During testing, the technician receives the IP address 169.254.2.2, but the router is assigned the address scope of 192.168.1.254/24. Which of the following is most likely the cause?

Options:

A.

DHCP

B.

Ipv6

C.

DNS

D.

Ipv4

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Questions 238

A technician is troubleshooting an unresponsive touchscreen on a smartphone The technician performs a hard reset, but the touchscreen remains unresponsive. Which of the following is the most likely cause of the issue?

Options:

A.

Missing drivers

B.

Virus infection

C.

Low battery

D.

Damaged digitizer

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Questions 239

An application developer formats and reconfigures a development PC after every application test is complete. Which of the following is the best way to improve the efficiency of this process?

Options:

A.

Installing an SSD

B.

Implementing a sandbox

C.

Disabling hyperthreading

D.

Enabling hardware acceleration

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Questions 240

A technician is installing a wireless access point and is required to run all cabling and make patch cords if necessary.

INSTRUCTIONS

Part 1

For each cable type, click the (+) to select the appropriate connector and tool.

part 2

An access point was moved and no longer has connectivity. Connect the access point, patch panel, and switch by clicking the (+) to select the appropriate cable end for each corresponding location to create a link.

The link will be visible after making the second selection of each pair.

Cable ends may be used multiple times, and all placeholders will be filled.

Options:

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Questions 241

Which of the following 802.11 Wi-Fi protocols utilizes the 5.0GHz frequency and has the BEST speed and reception?

Options:

A.

802.11a

B.

802.11 ax

C.

802.11b/g/n

D.

802.11n

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Questions 242

Which of the following is the purpose of an IPv4 gateway?

Options:

A.

To distribute IP addresses

B.

To generate ARP traffic

C.

To assign APIPA addresses

D.

To route traffic to the next network

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Questions 243

Which of the following ports allows for secure communications?

Options:

A.

20

B.

22

C.

23

D.

25

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Questions 244

The Wi-Fi network in the office is experiencing slow connection speeds. Which of the following should the technician check first on the access point?

Options:

A.

Transmit power settings

B.

Security settings

C.

Firmware version

D.

Location

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Questions 245

A technician is installing a storage solution for a computer that requires data redundancy with the fewest drives possible. Which of the following would best meet this requirement?

Options:

A.

RAID O

B.

RAID 1

C.

RAID 5

D.

RAID 10

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Questions 246

A user attempts to connect a laptop to a projector but receives the following message from the projector: Out of Range. Which of the following needs to be addressed first?

Options:

A.

Change the resolution settings.

B.

Check the video cable and replace it if necessary.

C.

Set the computer's display settings to extend/duplicate.

D.

Verify that the laptop video card driver is the most up-to-date version.

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Questions 247

A user needs to connect a laptop to the internet while traveling on a train. Which of the following features should be enabled on the user's phone?

Options:

A.

Bluetooth

B.

Near-field communication

C.

Hotspot

D.

Roaming

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Questions 248

A user frequently edits large files and saves them locally on a laptop_ The user has recently begun experiencing performance issues and needs a cost-effective hardware upgrade.

Which of the following is the best way to meet the user's requirements?

Options:

A.

Upgrade the memory

B.

Upgrade to a larger GPU.

C.

Upgrade to an SSD.

D.

Upgrade to a faster CPU.

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Questions 249

A company laptop uses a docking station with an integrated NIC and is unable to access a wired SOHO network using DHCP. A technician runs ipconfig anddiscovers the laptop has an IPv4 assignment of 169.254.0.9. The NIC does not have any link or activity lights on. Which of the following should the technician do next?

Options:

A.

Restart the laptop in safe mode.

B.

Reboot the DHCP server.

C.

Reset the network adapter.

D.

Replace the laptop.

E.

Reseat the laptop in the docking station.

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Questions 250

A frequently used projector continuously shows a message to clean the air filters. The technician checks the filters, and they are clean. Which of the following preconfigured settings is causing the projector to

show the message frequently?

Options:

A.

Image calibration

B.

Hours of use

C.

Temperature

D.

Image source

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Questions 251

Which of the following solutions can help users who have the current Windows operating systems run legacy applications that are not supported under the latest applications?

Options:

A.

AppLocker

B.

Type 1 hypervisors

C.

Sandbox

D.

Application virtualization

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Questions 252

Which of the following best describes the type of cloud a healthcare company should use for a patient record portal?

Options:

A.

Community

B.

Hybrid

C.

public

D.

Private

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Questions 253

A technician is setting up storage in a server that only has SAS connectors for storage. The technician wants the server to utilize RAID 10 for increased performance. Which of the following storage types should the technician install?

Options:

A.

NVMe M.2

B.

Mechanical

C.

mSATA

D.

Optical

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Questions 254

Which of the following twisted pair cables supports 10GBASE-T data transmission speed?

Options:

A.

Cat 3

B.

Cat 5

C.

Cat 5e

D.

Cat 6a

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Questions 255

A user reports the following:

I. When accessing large images, PC performance is degraded.

2. When accessing small text files, PC performance is as expected.

Which of the following is the most likely cause of the performance issues?

Options:

A.

HDD fragmentation

B.

RAID controller failure

C.

RAID array configuration errors

D.

Insufficient power supply

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Questions 256

Which of the following display types is available for laptops?

Options:

A.

OLED

B.

CRT

C.

DLP

D.

Plasma

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A+ |

Exam Code: 220-1101
Exam Name: CompTIA A+ Certification Exam: Core 1
Last Update: Apr 2, 2025
Questions: 854
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