156-582 Check Point Certified Troubleshooting Administrator - R81.20 (CCTA) Questions and Answers

When a contract file expires or is missing, theexisting protection settingscontinue to display in SmartConsole butare no longer enforcedby the Security Gateway. This means that while the administrative interface still shows the security configurations, the actual enforcement of those policies is halted, potentially leaving the network vulnerable until the contract is renewed or replaced.

When theURL filtering cache limit is exceeded, theResource Advisor (RAD)process can consume nearly100% of the CPU. This high CPU usage can lead to system instability and degrade the performance of the Security Gateway. It is crucial to monitor and manage cache limits to prevent such performance issues, ensuring that the URL filtering functionality operates smoothly without overloading system resources.

Check Point categorizes Service Requests (SRs) into four main types: Technical Support, Product Enhancement, Billing and Licensing, and Other Services. Each type caters to different aspects of customer needs, ensuring that users can address a wide range of issues and requests through the appropriate channels.

When licenses and contracts expire, services continue to operate withlimited functionality. This means that while some basic operations might still be available, advanced features and protections are disabled until the licenses are renewed or updated. This approach prevents complete loss of functionality while prompting administrators to address licensing issues.

Routing decisions are made at theNetwork Layer (Layer 3)of the OSI model. This layer is responsible for determining the best path for data packets to travel from the source to the destination across multiple networks. Protocols like IP (Internet Protocol) operate at this layer, handling addressing and routing functions essential for network communication.

Check Point's self-service knowledge base is known asSecureKnowledge. It provides a comprehensive repository of technical documents, guides, troubleshooting steps, and tools necessary for managing and resolving issues related to Check Point products. The other options listed are either incorrect or do not represent the official name of Check Point's knowledge base.

To verify theProxy ARPconfiguration after deploying a new Static NAT setup, thefw ctl arpcommand is used. This command displays the current ARP table entries, allowing administrators to confirm that the proxy ARP entries corresponding to the Static NAT mappings have been correctly loaded and are active.

In SmartConsole, when accessing theLicense Status, the following information is available:

Blade Name: Identifies the specific security blade the license pertains to.

Expiration Date: Indicates when the license will expire.

Attached to: Shows which device or component the license is attached to.

Status: Reflects the current state of the license (e.g., active, expired).

This information helps administrators monitor and manage their licenses effectively, ensuring that all security features remain operational.

In Check Point's user classification for the User Center portal, typical roles include Manager, Viewer, and Administrator. "Licensers" is not a standard user classification. Instead, licensing roles are usually managed under broader administrative categories. Therefore, "Licensers" is not recognized as a distinct user classification.

Service contractsin Check Point environments must be stored on theSecurity Management Serverbefore they can be downloaded to any Security Gateway. This centralized approach ensures that all gateways receive consistent and authorized contract information, which is essential for maintaining compliance and enabling the required security features across the network.

Access toUserCenterandPartnerMAPis primarily based on theuser permissions assigned to company contacts. These permissions dictate what information and functionalities users can access within the portals, ensuring that only authorized personnel can view or manage specific aspects of the Check Point services and products.

Thefw ctl arpcommand is used to verify that Proxy ARP entries are loaded into the kernel. This command provides detailed information about the current ARP table, including any Proxy ARP entries that have been established for NAT configurations. Ensuring that these entries are present confirms that the system is correctly handling ARP requests for NATed addresses.

The fw monitor tool allows packet capture at multiple inspection points within a Check Point gateway, typically four in total. This capability provides comprehensive visibility into how packets are processed as they move through different stages of the firewall's inspection chain, facilitating effective troubleshooting and analysis.

SmartConsolecommunicates with the Security Management Server using theCPM(Check Point Management) process overport 19009. This communication is essential for managing policies, retrieving logs, and performing administrative tasks within the Check Point environment.

The cpstat command is a versatile tool provided by Check Point to display status and statistics for various Check Point products and applications. It offers insights into system performance, service statuses, and resource utilization, which are essential for diagnosing and resolving issues effectively.

Update files forApplication ControlandURL Filteringare typically stored in the SFWDIR/appi/update/ directory. This location houses the latest updates and definitions required forthe proper functioning of these security features, ensuring that the gateway can effectively control applications and filter URLs based on the latest threat intelligence.

IfSmartConsolecloses immediately, the most likely cause is that the processcrashed in user space. User space crashes typically occur due to application-level errors, such as bugs or corrupted files, leading to the abrupt termination of the application. Kernel space crashes are less common and usually affect the entire system rather than a single application.

The-xargument with thecpliccommand is used to display theSignature key. This key is essential for verifying the authenticity and integrity of licenses, ensuring that only valid and authorized licenses are active within the Check Point environment.

To log a full list of URLs when a specific rule is triggered in the Rule Base, you shouldset Extended logging under the rule's log type. This configuration ensures that detailed information, including the URLs accessed, is captured in the logs whenever the rule is matched. This level of logging provides comprehensive visibility into user activities and helps in detailed auditing and analysis.